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Pullman Cologne

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#7 of 262 Hotels in Cologne
Certificate of Excellence
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Pullman Cologne
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1,692 Reviews from our TripAdvisor Community

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Showing 735: English reviews
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Nottingham, UK
Reviewed 6 days ago NEW

We stayed here for the Easter weekend. We arrived by train and walked from the train station, it took about 15 minutes but was a very easy walk. Check in was quick and the receptionist explained the hotel amenities and gave us a map of Cologne, As Gold Accor Club members we were upgraded and given a lovely room on...

Thank Allison D
Bristol, United Kingdom
Reviewed 30 October 2016

We stayed at the Pullman for my husband's 60th birthday and booked three rooms for 5 of us. The hotel couldn't have been more helpful and really helped to make a special weekend for us all. On arrival we found they had upgraded us to a suite. The views of the Dom and the city from the window were stunning....

Review collected in partnership with Accorhotels.com
1Thank Jacciram
About Hotel's Favourite Review
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Jacciram, it is really nice for the whole team to receive your nice feedback and to read that your husband´s birthday and your stay with us have been great. Thanks for highly recommending the Pullman Cologne and for posting your experience with our staff here on Tripadvisor. Best regards Sonja Pohl Training & Quality Manager

Rishon Lezion, Israel
Reviewed 1 week ago via mobile

The hotel is modern with large clean rooms and comfortable beds. Bathroom is clean with nice fluffy towels. Some rooms have nice view of the cathedral and city. Staff nice and helpful. Breakfast is good with many various choices.

Thank Liora_Braiman
Pune, India
Reviewed 2 weeks ago

Stayed here on a business trip recently for 4 nights. Had a room on the 9th floor with a decent view of the cathedral. The hotel is clean, nice, spacious. The infrastructure is good and fairly new. Rooms are spacious clean and well appointed. The reception staff was friendly and helpful. The room service staff was also helpful. My interactions...

Thank rohanino
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear rohanino, it is a pleasure to read your feedback regarding your stay at the Pullman Cologne, so thank you for reviewing! Me and the team are hapy to get to know that you have been satisfied with the room, the staff, the roomservice and the breakfast. For a next stay we wpuld suggest to book a room in our...

Reviewed 4 weeks ago via mobile

Hi every body I be at this hotel in clogne Germany very nice hotel and good location with best and friendly staffs,i had very good sleep in this room very comfortable and very easy and good transfer to the down toen and good breakfast and very nice bar

Thank Reza B
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Reza B, me and the team are honoured to read about your satisfaction regarding the stay with us and to get the 5 points from you. Thanks for sharing the experience you´ve made at the Pullman Cologne on Tripadvsior. We are looking forward to welcoming you back for a next stay in the near future and send our best...

Columbus, Ohio
Reviewed 18 March 2017 via mobile

My wife and I stayed 4 days at this wonderful hotel. It was close to museums and delicious restaurants, and we also enjoyed cocktails on the 12th floor at Lab12. Fantastic service and a wonderful view of Köln from our room on floor 10. Highly recommend.

Thank Marielle B
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Marielle B, it is an honour for the Pullman Cologne team to receive your feedback and the recommendation of our hotel on Tripadvisor. Thanks for staying with us and for taking the time to write such nice words about the hotel and the LAB12 bar. We all are looking forward to welcoming you and your wife back in Cologne!...

Reviewed 15 March 2017

we stayed in the hotel for 2 nights in February. the rooms are great, you have anything you need, wifi signal was excellent. breakfast was really good, especially on the first day. on the second day we were moved to a different place at the hotel (some venue) to have breakfast there, is was a bit of a mess place...

Thank bdelad
Sonja P, Training & Quality at Pullman Cologne, responded to this review

Dear bdelad, thanks fot taking the time and giving a feedback to your stay at the Pullman Cologne. First of all I want to apologize that we did not bring the birthday cake up to your room. Usually this is a normal procedure for a guests´birthday and I am very sorry to read that we failed it during your stay....

Reviewed 16 February 2017

Pullman hotel is very modern and exciting. The rooms are decent too. Interior of hotel is good as well. The rooms if you are lucky have some good views. The staff are very professional as you would expect from a 4/5 star establishment.

Thank Darrell R
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Darrell R, thanks for staying with us at the Pullman Cologne and for reviweing your experience with us. We are happy to read that you describe our staff as very professional! Best regards from Cologne! Sonja Pohl Training & Quality Manager

Reviewed 14 February 2017 via mobile

Like most Pullman hotels this is a modern and efficient property with professional staff but somewhat sterile. Nothing to fault it though except perhaps that the location is not as close to the centre as would be practical but is still ok.

Thank LondonTelegramSam
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear LondonTelegramSam, thanks for your feedback after staying with us at the Pullman in Cologne. It is nice for us to get to know that you have been satisfied, especially with our staff. Best regards Sonja Pohl Training & Quality Manager

Seoul, South Korea
Reviewed 13 February 2017

Nice view, comfy room. Great amenities. Convenient location. The lobby and the hotel itself is not huge, but in Köln this is large enough. It was not in a noisy neighborhood, which was even better. I was satisfied in every way.

Thank jparadise11
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear jparadise11, thanks for reviewing your stay with us on Tripadvisor. We hope you had a save journey back home and are now happy to read that you have been satisfied in every way. Greetings from Cologne and we hope to weloming you back! Sonja Pohl Training & Quality Manager

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: €111 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#3 Spa Hotel in Cologne
#4 Business Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
#5 Luxury Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cologne staff and other travellers.
16 questions
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Questions? Get answers from Pullman Cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the higher floors have a better view”
  • closer view of the cabinet
  • bathroom - shower area is very compact
  • entrance to the room
  • fridge, teamaker, minibar
  • the fridge, tea maker and cabinet
  • wide angle room view (spacious room)
rohanino, 12 Apr 2017 | Read review
“Make sure you book a superior/deluxe room”
Sharonfv, 1 Feb 2017 | Read review
“Ask for Dome view room.”
CCA_990, 10 Jan 2017 | Read review
“Room with view on Dom-cathedral.”
KNG6900, 28 Dec 2016 | Read review
“High Up on Cathedral side”
  • Early morning view from our bedroom
Traveller11Michael, 18 Dec 2016 | Read review
5 of 5