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Hotel ibis Aachen Hauptbahnhof

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Hotel ibis Aachen Hauptbahnhof
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519 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Chatham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Well positioned, 10 min. walk from centre and Christmas markets. Has private car park, but get their early to get place. Staff friendly and speak English. Second stay here, first time had very big room but this time just average size. Clean rooms. Good value for money.

Review collected in partnership with Accorhotels.com

Thank porters999
Level Contributor
15 reviews
8 hotel reviews
Reviewed 1 week ago via mobile

Stayed here for two nights while in Aachen for the weekend. The hotel is conveniently located at a short only a short walk from the central station. Hotel rooms are the size of the Ibis hotels in Paris, so be prepared for a tiny bathroom. The rooms were clean, the staff friendly, and the 24 hour bar is a definite... More 

Thank Joey v
Sunderland, United Kingdom
Level Contributor
68 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 16 August 2016

Our room was tiny and the bathroom minuscule. I honestly don't know how a fat person would manage. As you'd expect from an Ibis the place is clean and well managed although one or two staff members didn't look too happy. No law against that. The hotel is very easy to find being only a short walk from the station.... More 

Thank Michael R
London, United Kingdom
Level Contributor
137 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 July 2016

As so often with big hotel chains, words like “Centre” or “XX station” do not necessarily mean the hotel in very close to the item mentioned: at Aachen Main Station (“Hauptbahnhof”) there was a signpost to this hotel, but I had to use my mobile phone map in order not to get lost: a good ten minutes’ walk. Checking in... More 

Thank RodneyfromLondon
Paris, France
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 July 2016

Room is small, but very clean and calm. The staff was friendly. perfect location near train station and city center... around 15 mins walk to attractions. Many restaurants nearby. I'd like come again if I visit Aachen again. Food at the Hotel's restaurant was decent.

Thank Dian K
Berlin, Germany
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2016

The Ibis Hauptbahnhof in Aachen is a safe, if dated budget choice. The room was spacious, if bare, and clean. The towels really left something to be desired, however. The hotel is an easy walk to the Dom and just down the street from a new mall.

Thank arynfpf
Level Contributor
91 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 3 June 2016 via mobile

Only stayed one night while making our way to Calais. The room was small and the ensuite very small, but for one night, adequate. Clean of course, with sky tv.but, no tea/coffee facilities in room, a bar, also breakfast at €11 we thought that expensive and didn't bother. The young receptionist was very friendly and helpful.We parked our bike just... More 

1 Thank youngandsixty

Travellers are raving about these Aachen hotels

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2016

The hotel is clean and functional. We had a studio apartment which was more spacious than anticipated. Very quiet. Good breakfast. WiFi readily available in all parts of the hotel. Situation excellent for rail station and centre of town. The staff were friendly and most helpful.

2 Thank lornahenry
Ancona, Italy
Level Contributor
1,335 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 1,628 helpful votes
Reviewed 16 May 2016

Friendly, helpful staff, a comfortable room at an affordable price, a decent breakfast, a bar, good wifi… it isn't five star luxury but it has everything most people would want. (It's actually four or five hundred yards from the Hauptbahnhof - I got a taxi.)

1 Thank ELear
Salt Lake City, Utah
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2016 via mobile

Despite what the hotel says about comfort and providing air conditioning, the manager Claudia refused to turn on the hotel's air conditioning. We were extremely hot and miserable and got only two to three hours of sleep. They have terrible customer service.

2 Thank jmb544
Claudia G, Manager at Hotel ibis Aachen Hauptbahnhof, responded to this review

Dear jmb544, Thank you for taking the time to tell about your experience at our hotel. We feel sorry for the discomfort and obvious misunderstanding . Please allow me to express my sincerest apologies. We did not refuse to turn on the hotel’s air conditioning. In fact it was technically impossible to turn it on. Let me elaborate on this... More 

81 photos of this hotel

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All Traveller Photos (63)
Room/Suite (9)
Bathroom (12)
View from Room (1)
Hotel & Grounds (17)
Dining (8)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (18)
Hotel & Grounds (3)
Room/Suite (4)
Dining (3)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ibis Aachen Hauptbahnhof is located in the city centre, close to the railway station and 2 km from the Eurogress Convention Centre. Close to the Stadttheater Aachen, it has 128 modern airconditioned rooms with telephone, automatic alarm clock andcable TV, private undercover pay parking, a bar serving snacks 24 hours and 5 seminar rooms. Business travellers will appreciate WiFi broadband Internet access. Golf and tennis 5 km from the hotel. ... more   less 

Additional Information about Hotel ibis Aachen Hauptbahnhof

Address: Zollernstrasse 2, 52070 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Price Range: €44 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis Aachen Hauptbahnhof 2*
Number of rooms: 128
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Also Known As:
Hotel Accor Aachen Normaluhr
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Aachen Hauptbahnhof staff and other travellers.
2 questions
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Questions? Get answers from Hotel ibis Aachen Hauptbahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room with good views, as far as I could see”
  • One of several failures to get online
  • Getting online difficult
  • Shower
  • well equipped but tiny
  • View from room 409
  • Good desk space
 of 5 bubbles RodneyfromLondon, 13 Jul 2016 | Read review
“A studio apartment is very spacious.”
 of 5 bubbles lornahenry, 25 May 2016 | Read review
“118 is extremely small.”
  • Tiny room
  • Tiny bathroom
  • Scale
  • The shower
 of 5 bubbles Nimrod-W, 23 Jan 2016 | Read review
“Hotels at the back of the hotel even though horrid view. Roadside can be noisy.”
 of 5 bubbles DavidUK2010, 17 Oct 2015 | Read review
“324 seemed bigger than average”
 of 5 bubbles loss-leader, 15 Oct 2015 | Read review
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