Everyone who Works there where unfriemdly, they don’t understand any English and just didn’t care when we tried to ask. No air con on the room, our keys to the waterpark did not work. Worst experience in Germany so far.
A super idea to attach a nice hotel to the water park. You can tell the chefs are a cut above. But given the water park over the bridge, more children's options are necessary in the restaurant. However, the hotel does have a hidden teen room (games console) and another kiddy room (although my 8 year-old said it was for babies). It is also a nice and easy walk to the centre/harbour of Wismar through the park
My wife and I were at this hotel on August 31, when the air temperature was +30 degrees Celsius. The hotel has no air conditioning, the room did not have a refrigerator, there was not even a fan. Nightmare!!!
The hotel was nice and in good standard. Unfortunatelly, they charge you for everything: so breakfast extra, pool extra.... If we would go for it we would be landing on more than 220 EUR per couple for standard double room. Service on the reception however was very polite and professional.
The hotel was nice and hotel guests are having their own entrance to the waterpark, so no need to queue. Breakfast was nice, you had possibility to order your eggs the way you like. Sleeping conditions were comfortable. Rooms are a bit small.
My girlfriend and I stayed at the hotel 4 nights for relaxation and sight seeing in the local area. The hotel is professionally operated and the personal is friendly. Information is in general only presented in German that caused some turbels for us but may be fine for you. Oure room was clean and looked like new. However, I was expecting a fridge in the room and the room was relatively small. It was very hot and sunny when we visited and the room was very hot both day and night. This is probably rarely an issue. The breakfast was adequate and of an ok standard but not more. I was expecting better at a 4 star hotel. The water world facilities are really grate. We were hugely impressed with the facilities both for fun and relaxation. In the spa/sauna area you will easily find a peaceful area for reading or relaxation. Again, it would be nice with a flier or similar in English explaining basic information and rules. We booked the stay through a 3. party supplier including breakfast. That set us at the hotel service level “Smart” (see more information on hotel webpages). There were a 5 euro daily charges per person to use spa and sauna world but the water park was included. Fitness is also an additional charge Pross: New hotel Friendly service Good water facilities Cons: Missing information in English Missing fridge in the room Not impressing breakfast Terrible food in the water park Tips: Bring bathrobe for the sauna world…
Went for 2 days off in Northern Germany. We booked this hotel since it had entrance to the water park included. Worked out quite fine, and I could consider coming back. The rooms are not so nice, but if you stay in the water park, its not that important. Aircon not working
Edge of town location so a 15 minute flat and easy walk to the centre. Well stocked breakfast buffet. Clean and well maintained. Access to swimming and pool facilities via landbridge on second floor. Quality establishment.
Stayed for a week in this hotel and was disappointed with the following things: 1. Restaurant menu is does not have a lot of choices to choose from. 2. You have to walk outside and up the road to get to the gymnasium which you are told you have to change your trainers there and not walk in wearing gym gear so was refused entry. 3. There was no fridge in room. 4. You were unable to adjust the A/C which was stuck in auto and was too hot throughout the night.
Stayed for a long weekend at this hotel with my family enjoying the spa and fitness next door - nice arrangements. Had buffet at the restaurant Saturday night - nothing special but to this price it is OK. The SPA and sauna is nice but would preferer it to be WITH close - this way my family could have enjoyed the saunas as well.