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Mercure Hotel Hannover City

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#9 of 163 Hotels in Hannover
Certificate of Excellence
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Mercure Hotel Hannover City
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416 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Cambridge, United Kingdom
Level Contributor
175 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 days ago NEW

I had a brief one night stay on business at the Mercure Hannover City, located within easy walking distance of the city centre. I was in a basic room that I do not believe had been renovated, but was perfectly clean and comfortable. The room had tea/coffee facilities, and the wifi worked reliably for the work that I had to... More 

Helpful?
Thank aber_james
Johannesburg, South Africa
Level Contributor
6 reviews
6 hotel reviews
Reviewed 3 weeks ago

I stayed at the Mercure Hotel during the first week of November 2016. I was allocated a room on the 5th floor. To my surprise, the room was rather small, and as I am quite tall, it was rather awkward for me. The ceiling in the room slants downwards and it was difficult to avoid knocking my head everytime! This... More 

Helpful?
Thank reyaaz786
Level Contributor
20 reviews
Reviewed 23 October 2016

We stayed in the 'prestige' room on our floor and loved it. The room was much more Americanized than other hotels...included a living area in addition to the bedroom. Roomy, clean, and cleaning staff did an amazing job during the extended stay. The service from the staff was always friendly and professional, at the front desk as well as during... More 

Helpful?
Thank Jonathan S
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Jonathan S, thank you very much for your stay with us and for sharing your experience on Tripadvisor. We appreciate your detailed and positive feedback. Your comments will certainly help other travellers looking for a hotel in Hannover. We look forward to your next visit. With best regards Ulrich Heim General Manager More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Hotel is in a great location for walking around Hanover. Rooms were clean and comfortable and hotel is in a quiet leafy area. A fantastic breakfast with a wide selection to choose from. The restaurant and bar area had a lovely setting under a beautiful old tree outdoors.

Helpful?
Thank Angela M
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Angela M, thank you very much for your rating and comments on Tripadvisor. We appreciate your feedback and are happy that we met your expectations. We have a beautiful chestnut tree in front of the hotel which creates shade and a nice atmosphere on our terrace. We look forward to your next visit. With kind regards Ulrich Heim General... More 

A TripAdvisor Member
Reviewed 17 October 2016 via mobile

Booked this hotel in January for a one night stay in October for myself and my partner. At check in was informed that my booking had been moved to another Mercure Hotel in Hannover but on the other side of town. Having done all my research on this hotel and the surrounding area I was less than happy however was... More 

Helpful?
Thank A TripAdvisor Member
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

We apologize for the inconviences occured due to the relocation of your reservation. Please be assured that this situation was an exception and we are really sorry that we were not able to accommodate you. Your reservation was transferred to the Mercure Hotel Hannover Mitte, which is only one kilometer further from the stadium on the other side of the... More 

Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 October 2016 via mobile

Location of the hotel is just perfect. You can actually find everything you need within 15 minutes walking distance: market with fresh local and European food specialities, metro station, beautiful lake for walking and jogging!

Helpful?
Thank Kama19
H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear Kama19, thank you very much for your stay at the Mercure Hotel Hannover City. Great to read that you felt comfortable and enjoyed the location of the hotel. You are right, we offer easy access to downtown as well as sightseeing. We look forward to your next visit. With kind regards Ulrich Heim General Manager More 

Dublin, Ireland
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 October 2016

I booked this hotel on January 21st 2016 for October 10th 2016. I got a great rate and prices rose dramatically due to an International football match in the city. The hotel was still available until recent days albeit at a much higher price. This morning October 6th they cancelled my room. No explanation was forthcoming apart from they overbooked.... More 

Helpful?
Thank gary2009
H0S8PB, Leiter Front Office at Mercure Hotel Hannover City, responded to this review

Dear gary2009, first, let me apologize for the inconviences you encoutered with your reservation. We already explained to you yesterday, we would under no circumstances whatsoever cancel a reservation according to nationality or rate booked by a guest. Your reservation made via booking.com has not been forwarded to our reservation system. We did not cancel your booking, we never received... More 

Chester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016

I have stayed in this hotel on a number of occasions over the last year while working in Hannover and can heartily recommend it. Staff are great, friendly and efficient whether assisting you to check in / out, allowing you to grab a last minute bite to eat having come in from the airport or delivering room service. Breakfast is... More 

Helpful?
Thank sandsreynolds
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear sandsreynolds, thank you very much for staying with us again. We are happy about your positive feedback and kind comments. Thank you for sharing your experience and recommending the Mercure Hotel Hannover City. We look forward to your next visit. With best regards Ulrich Heim General Manager More 

Woodstock, Ontario, Canada
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 September 2016

We chose this hotel for a Hannover stop on our recent trip to Germany as it was close to the Lower Saxony State Museum and not too far from the station. The hotel was very much "as advertised" on their website and our experience was consistent with the good ratings given on TA and other sites. The staff is very... More 

Helpful?
Thank 492traveler
H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear 492traveler, thank you very much for sharing your experience. We are happy that we met your expectations in all fields and you enjoyed your time staying with us. We hope to welcome you back soon. With best regards Ulrich Heim General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 star Mercure Hannover City with 145 rooms is located in the city centre, on the banks of the Leine river. Close to the hotel is Maschsee lake (150 m), the State Museum (100 m) and the Kestner Museum (300 m). In a building dating from the 19th century, the hotel features a restaurant, a bar and meeting facilities. ... more   less 

Additional Information about Mercure Hotel Hannover City

Address: Willy Brandt Allee 3, 30169, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Price Range: €77 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hannover City 4*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#7 Romantic Hotel in Hannover
#7 Luxury Hotel in Hannover
#8 Business Hotel in Hannover
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Hannover City staff and other travellers.
3 questions
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Merseyside, United Kingdom

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Questions? Get answers from Mercure Hotel Hannover City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose the 5th floor”
 of 5 bubbles reyaaz786, 8 Nov 2016 | Read review
“Go for a Privilege room”
 of 5 bubbles sandsreynolds, 4 Oct 2016 | Read review
“Higher floors are quieter - particularly as there is an outdoor terrace which is very noisy during soccer season.”
 of 5 bubbles breannfallon, 22 Jun 2016 | Read review
“Top floor for a quiet nights sleep.”
 of 5 bubbles 110juliank, 24 Apr 2016 | Read review
“Say no to room 407--stinky!”
 of 5 bubbles TravelingTeach04, 9 Mar 2016 | Read review
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