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All reviewsprivilege roomroom overlooked the parkhannover cityeasy walking distancetown centrenew town hallmini bar ishotel experiencerecommend this hotellocation is excellenttea coffee facilitiesonly criticism would berain showervisit hannoverlate checknice hotelnice stay
Fine city centre hotel, seems it's recently refurbished. Rooms good if a bit dark.
Excellent breakfast buffet and very helpful staff. Next to a beautiful park. On street parking can be a challenge if they run out of space int he underground car park
I was here on business and enjoyed my stay very much. The staff made an ordinary business trip a delight.
The location is good, too. I walked from the main train station though I'll take the U Bahn back as my suitcase has gained some...More
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Firstly, the good points. The hotel is in a great location, ideally situated for exploring the city and its attractions. The room we stopped in was excellent, very clean, comfortable, and with excellent facilities. Unfortunately that is where the good points end. My wife and...More
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 12 April 2018
thank you for your recent stay. We are deeply sorry that you were not able to run the marathon and the way your complaint was handeled. Our general manager contacted you directly and we are glad that you found a solution for this...More
Hotel is ok but not particularly good.
Room fairly small and WiFi connection poor.
Breakfast selection is limited and the same applies to the restaurant.
Overall pretty basic...
Near town hall but not much elseMore
Thank Paul M
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 20 March 2018
Dear Paul M,
thank you for your recent stay. We are sorry to read that we were not able to exceed your expectations. Our breakfast buffet offers a variety of warm and cold dishes and the restaurant menue has a variety of meat, fish and...More
Good hotel with friendlybefficient staff but they push up their prices significantly and expect prepayment at exhibition times. Not value for money when there is an exhibition at the Messe.
Centarl located and with easy walking distance of the metro system
Thank Alan B
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 21 January 2018
Dear Alan B,
thank you for your recent stay with us during the Domotex fair. During fair times there are indeed higher prices and more restrictive payment conditions. We are glad that you enjoyed location, breakfast and service. We look forward to your next visit....More
thank you very much for your inquiry. We still have smoking rooms at the Mercure Hotel Hannover City. Please forward us your preference request after you made reservations. In the public areas of the... More
thank you very much for your inquiry. We still have smoking rooms at the Mercure Hotel Hannover City. Please forward us your preference request after you made reservations. In the public areas of the hotel (e.g. restaurant, bar) smoking is not allowed.
We look forward to your reservation and be happy to assist you with any further questions.
With best regards
Front Office Manager