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Congress Hotel Am Stadtpark

Traveller (122)
Room & Suite (117)
Pool & Beach (7)

About

Location
Cleanliness
Service
Value
Welcome to the Congress Hotel at ,,Stadtpark" Hanover directly situated in the city park, next to the Hanover Congress Centre. Motorway connection to the A37/ A2/ A7 and direct bus and tram connection to the city centre in immediate vicinity.258 Hotel rooms, 41 event rooms and the highest pool and sauna area in the city, located on the 17th floor. Panorama 17 swimming-pool and sauna closed from 5th of August until 19th of August 2019! Thank you for your cooperation! During public and church holidays changed opening rules. A large number of free parking places are available in the immediately vicinity of the hotel In short:Conveniently situated for traffic yet surrounded by the lush vegetation of a city park! Charging Stations TYP2, 11KW /16 Ampere
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Property amenities
Pool
Restaurant
Room service
Free parking
Free Internet
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
19Restaurantswithin 1 km
4Attractionswithin 1 km
355Reviews
245Photos
0Q+A
23Room tips
Traveller rating
  • 88
  • 164
  • 74
  • 16
  • 13
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Popular mentions
I have beeb staying here many times and come back again and again. The rooms are rather small but have nice view. Close by is a nice garden and a lot of tracks for joging. A tram stops close to the main entrance. Restaurant an breakfast room have a view into garden.
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Response from DrocEllek, Manager at Congress Hotel Am Stadtpark
Responded 5 Dec 2018
Dear Opiniol, we are pleased that you have already been our guest several times. It is very nice to hear that you feel comfortable with us and would like to come back. We wish you a merry Christmas and Advent season and look forward to seeing you again soon. With kind regards from Germany, Dorothee Koslowski (Management Assistant)
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+3
Good hotel. Check in was very smooth and staffs are helpful. Infact there was a room supervisor who personally came to drop my luggage during check-in. Room is very clean and calm. Air conditioning, heater, TV everything works fine. WiFi is good and no problem during my entire
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Response from DrocEllek, Manager at Congress Hotel Am Stadtpark
Responded 23 Oct 2018
Dear jvk1977, thank you very much for being our guest and your positive review with 4 out of 5 stars. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)
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Travelling very frequently, I can easily compare many hotels and must say that this one perfectly fits into a middle class 3* category. Small rooms not even providing a water heater for tea/coffee but quite clean (nearly no hairs) and a quite old but well cared about bathroom.
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Response from DrocEllek, Manager at Congress Hotel Am Stadtpark
Responded 15 Oct 2018
Dear DA, thank you for being our guest and your comment. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. As you can see, our house was built in the 1970s and was planned and built according to the requirements of the time. We have therefore presented the different room types with size and equipment on our website and in all booking portals transparently and regret very much, if you were not completely satisfied nevertheless. Unfortunately, we can hardly influence the behaviour of your room neighbours, but we are really sorry if you have been disturbed. We often hear from guests that it is surprisingly quiet on the floors due to the size of the hotel... We share your assessment of the sauna area, but are already planning a complete redesign of the area. Since we have redesigned and modernised the entire hotel (rooms and public areas) in recent years, we had to postpone our "Panorama 17" swimming pool and sauna floor a little, as not everything is possible at the same time. We ask for your understanding. We are pleased that we were able to clarify the misunderstandings with you on site regarding the suspected unauthorized debits from your credit card. We deeply regret the inconvenience and apologize for it! With kind reragds from Germany, Dorothee Koslowski (Management Assistant)
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+15
Booked a room for 3 nights at the Congress hotel during our visit to the IAA show in Hannover. Called the hotel and the friendly gentleman at the receptionist directed us as we were on route from Frankfurt to Hannover via the ICE train. Check in was smooth and quick. Room 306
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Response from DrocEllek, Manager at Congress Hotel Am Stadtpark
Responded 15 Oct 2018
Dear Sewpersads, thank you for being our guest during this year's IAA show and your positive rewiev. We have presented the different types of rooms with size and furnishings on our website and in all booking portals transparently, but regret if you were not completely satisfied. We deeply regret the inconveniences regarding your steak and do apologize for this. However, we are pleased that an exchange led to your satisfaction. Perhaps one day we will be able to welcome you again in our hotel. Until then we wish you a good time and send our warmest greetings from Hannover. Dorothee Koslowski (Management Assistant)
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This review is going to be long as I had stayed for the last 3 weeks in this hotel. The rooms are small however its manageable. The hotel is located at a good place, however the service of the front desk and service at breakfast was poor. I felt the hotel service is only for
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Response from DrocEllek, Manager at Congress Hotel Am Stadtpark
Responded 18 Sep 2018
Dear Maheshwar, thank you for being our guest and your comment. We regret that you were not completely satisfied! It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. The room was booked for you by your company and we regret if you felt it was too small. We have passed on your praise to the Welcome Manager and the Housekeeping. Many thanks for this! We are absolutely horrified by your comment regarding the xenophobia you feel. We are an international business hotel with guests and employees from all over the world. You can be sure that nobody will be treated worse here because they are not German! We are often praised for how friendly our employees are, and your descriptions are very unpleasant for us and definitely do not correspond to the standard of our hotel! We deeply regret that you feel that you are mistreated - this truly is not our intention!! On the day of departure the rooms have to be vacated by 11:00 a.m. and until then the key card is activated. After that time the card is automatically deactivated. We regret if you feel that the card has been blocked by us, but we assure you that this is not the case! Apparently we didn't have the information that you wanted to stay in the room longer on the day of departure. We will of course refund the late check-out fee and we apologize for this misunderstanding! Insect bites can occur at any time of the year. This has nothing to do with our location at the city park, zoological garden or forest. We also have our rooms regularly inspected by an exterminator. He has never been able to detect an infestation with vermin! We are looking forward to welcome you again one day and remain with kind regards from Germany, Dorothee Koslowski (Management Assistant)
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementCongress Hotel Am Stadtpark
Doppelzimmer Classic
Photo provided by managementCongress Hotel Am Stadtpark
Doppelzimmer Superior Plus 1802
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"Sleep, read and go back to work."
"Don't keep your window open as its close to park and zoo"
"higher you go, quieter the rooms."
"Rooms near the elevator loud,309 room terrible and cold"
"Try to get a room in the higher levels and faced to town"
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PRICE RANGE
US$77 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress hotel hannover
LOCATION
GermanyLower SaxonyHannover
NUMBER OF ROOMS
258
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