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Mercure Hotel Wiesbaden City

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449 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Wiesbaden City
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Showing 245: English reviews
Groningen, The Netherlands
Level Contributor
147 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 November 2013

Located in the heart of Wiesbaden, it is easy to reach, has a decent sized parking garage and is a rather modern hotel, probably mainly aimed at business guests. I stayed here because of an exhibition in Frankfurt. I got an upgrade and ended up in a large and modern room. Staff is friendly and efficient, checking in was convenient.

Helpful?
Thank Robin J
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for taking the time to write down your impressions. We are very happy that you had a pleasant stay in our house and we will be happy to welcome you again in the future. Best regards from Wiesbaden Bianca Guest Service Team More 

Manchester, UK
Level Contributor
140 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 19 October 2013

Ideally situation between the main train station & the old town. Warmly welcomed. From the outside the hotel looks drab & uninspiring, however, inside is much better. Room was nice, bedding etc very good. Bathroom was a bit small. Had a problem with WC. Used the bathroom at 5am, however, the WC went on continuous flush - keeping me awake.... More 

Helpful?
Thank Narrabeam
Coffs Harbour, New South Wales, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 October 2013

This accommodation was excellent. Located centrally to the main retail section of town and within easy walking distance/easy commute to most attractions. Particular mention is made of the hotel's catering and our decision to include breakfasts in our booking proved a winner.Absolutely no hesitation in recommending this venue for consideration.

Helpful?
Thank Kevin M
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Many thanks for taking the time to write a response about your recent stay with us. We are happy to hear that you enjoyed our breakast so much. It would be a pleasure to welcome you again with us in the future. Nina Guest Service Team More 

Kelowna
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 October 2013

My wife and I stayed at this hotel for 1 night after flying in from Canada prior to picking up our rental car to tour the Rhine and Mosel valleys. We arrived early but they managed to find us a clean room right away. It was a pleasant surprise that they upgraded us - it sure is great being a... More 

Helpful?
Thank GM-HIEKelowna
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Many thanks for taking the time and write such a positive response about your recent stay with us. We are happy to hear that you and your wife had a pleasant but short stay with us. When will you both come back to us and explore the city of Wiesbaden? We are already looking forward to it!... More 

Cardiff, United Kingdom
Level Contributor
108 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 October 2013

When in Wiesbaden for business this is my hotel of choice. Busy and sometimes difficult to get rooms, the hotel has been refurbished in the last year or so and rooms are much better. Very clean, very organised and efficient service perhaps being a little detached and too business like but helpful when needed. Restaurant provides good food although it... More 

Helpful?
Thank Richard S
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Many thanks for taking the time and write a review about your recent stay with us. We are happy to hear that the Crowne Plaza is your first choice when you are in Wiesbaden and we are already looking forward to your next stay! Nina, Guest Service Team More 

Romania
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 22 September 2013

I have spent 4 nights in this hotel in september 2013. The hotel is: 1. Clean. Lining are just perfect. 2. But in smoking rooms you can find a combination of smell between cigarests and fragrance. 3. It is very close to the main train station(Wiesbaden hbf) - 10 minutes walking, or 1-2 minutes with taxi (6euro). 4. It is... More 

Helpful?
Thank Cami
Winston Salem, North Carolina
Level Contributor
313 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 20 September 2013

This stay in Wiesbaden was made perfect by the wonderful service I received from Pascal Gorgels at the front desk. Each time I needs anything it seemed he was always available to assist. My German is limited and he was wonderful translating as needed. The hotel is also perfect, center of town with easy access to and from train and... More 

Helpful?
Thank glendale215
MC
Level Contributor
82 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 5 September 2013

I have spent one night in August 2013 in this hotel. Unfortunately the front desk staff was not very welcoming, could not get an umbrella (no more left) and no possibility to get small change for 5 euros to pay the outside parking. I was also denied to get free drinks from the minibar although it was very clearly mentioned... More 

Helpful?
2 Thank boutondargent
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, we are happy to hear, that you enjoyed your stay with us, as well as our arrangement in the bar. I would like to sincerely apologize, that you did not feel welcome by our front desk staff. I already spoke to our Front Office Manager, to address this with her team. We hope to welcome you back,... More 

Germany
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 September 2013 via mobile

My first time visiting Wiesbaden on business and I booked a stay at this property based on the reviews posted here. I have to say, I was very happy to have the great experience most reviewers have while staying at the Crowne Plaza. The hotel was tastefully modern, yet quite comfortable. The rooms were air conditioned and very well insulated... More 

Helpful?
1 Thank mtbnate
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear values Guest, thank you for taking the time, to write a review about our hotel. We are happy to hear, that you enjoyed your stay and hope to welcome you back soon. Sincerely, Caroline Guest Service Team More 

Geneva, Switzerland
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 August 2013

While it is a bit difficult to understand what yak7 is referring to in his/her comment on August 19 about " the real other side of upper class deutsche society", as a seasoned traveler I can only say the hotel is run quite professionally, has excellent rooms, is very clean and reception as well as restaurant staff are fine. And... More 

Helpful?
Thank paquisoy
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, it is great to know that you have had such a positive experience in our hotel. The staff here always tries their best to make you feel comfortable while maintaining professionalism. As you have mentioned we have had a full renovation recently and we are still in the process of refining our interior and exterior decoration. And... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: €81 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#1 Luxury Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
“Rooms to the back of the hotel are quieter.”
 of 5 bubbles Kwidofir, 26 Aug 2016 | Read review
“rooms overlooking front can at times get traffic noise if you have window open”
 of 5 bubbles Vicki0072013, 23 Jun 2016 | Read review
“Always high floor for a city hotel !”
  • Shower
  • Realy relax
  • Bathroom
  • Vip kit
  • Bathroom
  • Charger
  • Our bed
  • Office
 of 5 bubbles Giannis_Anna96, 10 May 2016 | Read review
“Rooms to the inside are quiet”
 of 5 bubbles jeanm764, 26 Apr 2016 | Read review
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