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City Hotel-West

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56 Reviews from our TripAdvisor Community

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Showing 33: English reviews
WV
Reviewed 20 June 2012

Somehow I missed the terrible reviews of this hotel, I don't know how, and naively booked it for about 100 Euros for a triple. Our experience wasn't as bad as some of the others except for the incredible noise and the disgusting skanky denizens of this street. The shower was nice, the beds were comfortable enough, and the desk personnel...

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2Thank Highland210
Taipei, Taipei, Taiwan
Reviewed 9 June 2012

i booked this hotel since this hotel is really close to the station. but i didnt read the review online and it's totally a biggg mistake! this was not just horrible ! it's a nightmare!! when i arrived at the hotel, i just found that there were all sex stores and pubs nearby. and the front door was a an...

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3Thank Pei Tse T
San Antonio
Reviewed 14 May 2012

18 months ago I stayed here a few nights while on business, and my credit card number was stolen and used the day after checking out. Last week I stayed there again and yep, the credit card number was stolen again. These guys must sell the numbers to people. Fortunately my bank caught it quickly and issuing a replacement. A...

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5Thank Andrew J
Offenbach
Reviewed 24 April 2012

The hotel is in the Center of Frankfurt 2 mins walking distance from main train station and 15 mins walk to exhibition Centre messe.Inside hotel is nice and clean from inside big size rooms and modern bathroom .The hotel provide free Wifi and free breakfast including in the room price staffs are very helpful I woke up in the night...

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1Thank Ashutosh45
Antwerp, Belgium
Reviewed 23 April 2012

At the recent Light+ Building trade fair, our company booked at the last minute and we ended up in this hotel for 270 Euro . The upon arrival , we had 3 rooms reserved - but one room was flooded so 2 people had to share a room (other people on Tripadvisor actually complained about reservations being cancelled) . The...

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2Thank MrLoo
Brussels, Belgium
Reviewed 9 November 2011

Unless you want to sleep on the middle of a dance-floor, you should avoid this hotel

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3Thank roel v
Los Angeles
Reviewed 20 September 2011

Stayed here for one night, as it was close to the train station, so can get to the airport easily. The hotel is right in the red light district, so if you're a single guy, you have to fight the gauntlet to get into or out of the hotel. Touts grab your arm to get you into their clubs for...

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Thank globetrekker728
Reviewed 9 August 2011

Perfect location close to all restaurant shops close to train station very good breakfast.

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Thank Vishal4priya
Chandler, Arizona
Reviewed 2 June 2011

We stayed for one night before flying out of Frankfurt. The room was a great price and we were very pleased to find it was only across the street from the train station - and a 15min train ride to the airport. When walking down the street to get to the hotel, you pass maybe 15 strip clubs, sex shops,...

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Thank skych5
Australia
Reviewed 29 May 2011

We stayed one night here after flying in to Frankfurt and again three weeks later on the night prior to our departure. Different rooms but the same experience. Very noisy so we could not open the window and even with it closed, the noise filtered through. Rooms were just clean (I am VERY fussy), curtains were shabby and only half...

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Thank Aussienanna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about City Hotel-West

Address: Moselstr. 35, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €54 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Hotel-West 3*
Number of rooms: 25
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Also Known As:
City Hotel-West Hotel Frankfurt
City Hotel Frankfurt
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Questions & Answers

Questions? Get answers from City Hotel-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a room here. Get a street view map to see a picture first.”
 of 5 bubbles 201danm, 14 Nov 2013 | Read review
“choose the room on the back side are very quiet.”
 of 5 bubbles Ashutosh45, 29 Jan 2013 | Read review
“I am also a victim of like most of other guests reviews here . Front desk and entire staff has cheated . Looks expatriates running this hotel and family friends and my suitcase with 1500 Euro missing . I checked response was you should take care else it is Germany . Also has charged me 82 Euro per night for 4 nights while they book on 37 Euro for others . arrogant staff , ready to have a war with you all time... will never advise anyone ... saw near streets prostitues take room here for their clients . ..dirty rooms , stinking , no lights , no wardrobe absolute waste ..please stay away from this hotel”
 of 5 bubbles SamD373, 25 Sep 2012 | Read review
“never stay in this hotel ! employees didnt help at all and were rude!! too noisy the environment was kinda dangerous”
 of 5 bubbles PeiTseT, 9 Jun 2012 | Read review
“Ask for a room NOT facing the street. There's no A/C so with an open window there is a lot of noise from the street activity.”
 of 5 bubbles AndrewJ391, 14 May 2012 | Read review
5 of 5
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