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City Hotel-West

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Traveller (21)
Room & Suite (24)
Dining (2)
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Overview
  • Excellent7%
  • Very good16%
  • Average25%
  • Poor7%
  • Terrible45%
24 Feb 2018
“Frankfurt Think Twice”
8 Jan 2018
“HORRIBLE. STAY AWAY!!!”
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Pets Allowed
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (67)
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11 - 15 of 36 reviews
Reviewed 29 January 2013

Wonderful hotel , price worth near to the train station and city . staff very helpful. i loved to book this hotel again. breakfast was excellent . fair ground is 15 min. walking distance from the hotel.

7  Thank Ashutosh45
Reviewed 18 November 2012

My credit card was stolen back in 2005 at this very hotel. . It was taken out of my suitcase. Very bad hotel personel at hotel. However, room was nice from what I can remember. There is some type of scam they are running here....More

3  Thank jm73174
Reviewed 25 September 2012

I am also a victim of like most of other guests reviews here . Front desk and entire staff has cheated . Looks expatriates running this hotel and family friends and my suitcase with 1500 Euro missing . I checked response was you should take...More

3  Thank Sam D
Reviewed 20 June 2012

Somehow I missed the terrible reviews of this hotel, I don't know how, and naively booked it for about 100 Euros for a triple. Our experience wasn't as bad as some of the others except for the incredible noise and the disgusting skanky denizens of...More

2  Thank Highland210
Reviewed 9 June 2012

i booked this hotel since this hotel is really close to the station. but i didnt read the review online and it's totally a biggg mistake! this was not just horrible ! it's a nightmare!! when i arrived at the hotel, i just found that...More

3  Thank Pei Tse T
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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Details
Price range
US$57 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
25
Reservation Options
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Location
Germany > Hesse > Frankfurt > Innenstadt
Also Known As
City Hotel-West Hotel Frankfurt
City Hotel Frankfurt
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Traveller (21)
Room & Suite (24)
Dining (2)
Questions & Answers
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Room Tips
"Don't choose a room here. Get a street view map to see a picture first."
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"choose the room on the back side are very quiet."
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"I am also a victim of like most of other guests reviews here . Front desk and entire staff has cheated..."
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"never stay in this hotel ! employees didnt help at all and were rude!! too noisy the environment was kinda..."
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