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Mercure Hotel Frankfurt City Messe

Hotels.comUS$59*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure Hotel Frankfurt City Messe
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434 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tanapongk2017
Cologne, Germany
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pierre G
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

London, United Kingdom
Reviewed 5 weeks ago

It looks like an Ibis (economy chain) more than a Mercure. No restaurant for dinner, and very basic breakfast. Room very small. Bar is a desk next to reception. Only positive... still have the minibar, rarer nowadays at this level of places.

Review collected in partnership with Accorhotels.com
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Thank Marcello Manlio M
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear Marcello, Thank you for taking your time to review our hotel. We are a 60 room city center hotel with great connection to all major attractions and the main train station. The lobby itself is rather small but functional for serving 60 rooms and it includes a small lobby bar. Within a radius of 100 meters around the hotel...

Jakarta - Indonesia
Reviewed 21 April 2017

Hotel is too small to be named as mercure. It maximum should be classified as ibis. Location is close to the central train station. There is a lot of halal food around the hotel. We can walk to the river and zeil shopping area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pengelana J
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear Pengelana, thank you for your review. The hotel has 60 rooms in total and our facilities as lobby and breakfast restaurant are in corresponding size. Indeed there are many halal food restaurants within walking distance as well as other kind of food like italian or Thai etc.. .

Barnsley, United Kingdom
Reviewed 11 April 2017 via mobile

A excellent hotel, the staff are friendly in particularly Laura who greeted us with a nice warm smile on our arrival. Me and my friend stayed in a twin room for the princely sum of €201 Euro for 3 nights and opted for no breakfast and it was a bargain, our room was spacious,had a nice flatscreen on wall and...

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Helpful?
Thank mugger17
Vjekoslav L, Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear mugger17, thank you for your compliments. Will definitely forward this to Laura. Hope to see you again in Frankfurt

Etten-Leur, The Netherlands
Reviewed 3 April 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janbZ7555BL
Vjekoslav L, Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dubai, United Arab Emirates
Reviewed 1 April 2017

I came 3 hours before check in, I aske the reception about wifi password, he said you must check in to give you the password, i had urgent work to finis, i was extremely upset when I checked in and i have noticed that the eifi password have nothin to do with your check in. this was an unprofessional thing,...

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Helpful?
Thank taldebsi
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear taldebsi, thank you for your comments regarding your recent stay. I totally agree with you that the person in charge at the front desk should have given you access to our WIFI Network. In our next front desk meeting I will bring this issue up and make sure it does not happen again since we understand how urgent WIFI...

Berlin
Reviewed 1 April 2017 via mobile

The concierge at the hotel was extremely disrespectful and rude. I speak fluent German, but I think he has an issue with foreigners and women. Even though the rest of the staff were friendly and otherwise the hotel was ok (location is convenient, rooms are modern and clean, hotel provides the basic services), I will never stay at this hotel...

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Helpful?
Thank askardziute
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear askardziute, thank you for taking your time and to share your experience at our Hotel. I am extremly sorry to hear that you had an issue with one of our staff member. We will have a meeting all together, as I do not know who that was, and try to find out what happened. Since we have an international...

Florence
Reviewed 26 March 2017

Rooms are small and not particularly modern. The toilet is adequate. No special reward was granted in spite of gold card membership. Breakfast was ok, but not particularly rich. All in all the hotel is not bad, but it is hardly recognisable as a 4 stars structure

Review collected in partnership with Accorhotels.com
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Helpful?
Thank giampierol415
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear giampierol415, thank you for your review. We hope to welcome you again in Frankfurt

Yerevan, Armenia
Reviewed 17 March 2017

Stayed for two nights in this hotel, booked because it is Mercure, close to the train station, and good price. Well... it is not 4* for sure - hotel is small, rooms are small, parking is tiny. However, all is clean, and coffee machine in the room. The staff is perfect, very warm welcome and checkout, always responsive. Didn't take...

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Helpful?
Thank khachikyan
Vjekoslav L, General Manager at Mercure Hotel Frankfurt City Messe, responded to this review

Dear khachikyan, thank you for taking your time for this review. Hope to see you again soon in Frankfurt

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Mercure Hotel Frankfurt City Messe

Address: Duesseldorfer Str. 20, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €50 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt City Messe 4*
Number of rooms: 60
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Hotel Style:
#75 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Frankfurt City Messe staff and other travellers.
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Questions? Get answers from Mercure Hotel Frankfurt City Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with courtyard view Choose Room in Front and high floor”
  • !!!!!!! very bad view
taldebsi, 1 Apr 2017 | Read review
“higher is better”
khachikyan, 16 Mar 2017 | Read review
“close to highway, pubic transport in front of the door. Garage and nice food”
57erwind, 9 Jan 2017 | Read review
“Corner unit for a quiet room, away from the main road”
BambangS, 5 Jan 2017 | Read review
“Choose the one facing the Road not the backyard”
reena2189, 15 Oct 2016 | Read review
5 of 5
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US$59* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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