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NH Collection Frankfurt City

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NH Collection Frankfurt City
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555 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Exeter, New Hampshire
Reviewed 3 days ago NEW

Really nicely designed hotel. Perfect location, parking garage across the street, easy walk to museums, shops and restaurants. Excellent German style breakfast. Sauna, front desk was very nice. I enjoyed the room, stylish, and efficient.

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Helpful?
Thank Tom P
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Tom P, Thank you very much for your recent stay with us and your positive review. I am glad to learn that you enjoyed the design, the modern art pieces as well as the location of the hotel. It sounds like the ambience and atmosphere completely met your expectations and I am happy that you felt comfortable during your...

Reviewed 3 days ago NEW

This hotel locates in the middle of city so good for shopping and sightseeing. Many nice restaurants including Japanese are close by. Room is clean and comfortable. Heating of the room worked perfect. Employees are friendly, namely Samara at the front desk helped me a lot. Will visit again. Sawada

Review collected in partnership with NH Hotels
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Helpful?
Thank Hiroyuki S
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Hiroyuki S, Thank you for your great review. I am delighted that you enjoyed your stay at our hotel. I am very aware of the importance of personal references and therefore truly appreciate that you recommend us to future guests. It will be my pleasure to share your praise with my team. We would love to welcome you again...

Tokyo, Japan
Reviewed 4 days ago NEW

The location is very convenient, close to shopping center and many nice restaurants. Room is comfortable and design is very stylish. The staffs are very friendly and nice, especially, Ms. Samansa Straimeer was so kind. I will definitely recommend my friends and colleagues this hotel.

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Helpful?
Thank cat12342017
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear cat12342017, Thank you for your valuable comment on your recent visit at our hotel. I am delighted to learn how much you enjoyed your stay. Thank you for the compliments, especially in regards to our colleagues who obviously managed to provide NH Collections legendary service from the heart. My colleagues were happy to receive your praise. We all are...

Reviewed 4 days ago NEWvia mobile

Was very nice welcome from mmd. Samara strohmeier at the reception...i would love to be back again here room clean and nice. Very good location in the middle of the city. Breakfast incredible and full of different food.

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Helpful?
Thank kanny04
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear kanny04, Thank you for having taken the time to share your FANtastic experience at the NH Collection Frankfurt City. I am delighted to learn that you had an enjoyable stay and that we have met your expectations. With much pleasure I shared your praise with my colleagues who were thrilled to learn their gracious services were positively received by...

Vitoria-Gasteiz, Spain
Reviewed 1 week ago

There is an special person between the staff of this hotel, her name is Melanie Siegling. I was preparing a surprise for my boyfriend birthday, I was not sure of getting the help I needed to be successful. I can tell you that all I wanted, Melanis was able to offert. Was a fantastic experience since the beginning of my...

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Helpful?
Thank Idoiavi
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Idoiavi, wow! What an amazing feedback and review from you! I truly appreciate your warm words in regards to the service and friendliness provided by the team, especially by Melanie. The entire team puts in a lot of passion and effort to assure every single guest has an unforgettable experience and loyal guests like you motivate us to continue...

Reviewed 1 week ago

The room was very clean,and big,Valentina Crapaio that was a the reseption was friendly,and always with a smile,she gave me the best recommendations,for restaurante,beauty parlor,she explain me how to to go on the train from one place to another,it was an excellent expirience

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Helpful?
Thank Miriam B
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Miriam B, Thank you for taking the time to share your impressions and recommendation following your recent Collection experience. I am glad you had a great time staying with us and that my team was able make your stay even more enjoyable with their knowledge and friendliness. It is an honor to read how much you praise the service...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

This is not the first time I stay at NH collection and I love coming back here. The location is perfect and so is the hotel. The staff are very helpful and friendly especially Ms Melanie Siegling who has been very helpful during both of my stays at this hotel.

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Helpful?
Thank mkarima8
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear mkarima8, Thank you for your wonderful comment on your recent visit at our NH Collection Frankfurt City. I am delighted to learn how much you enjoyed your stay. Thank you very much for the compliments, especially in regards to my colleagues who obviously managed to provide NH Collections legendary service from the heart. My colleagues were happy to receive...

Reviewed 1 week ago

Very nice, modern hotel, very tasty breakfast, Staf is very friendly, very kind receptionist Ms Samara Strohmeier. Clean and comfortable rooms. Great location. Very near to Messe Frankfurt- 10 minutes by car.

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Helpful?
Thank Bozena K
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Bozena K, Thank you for your exceptional review and for having taken the time to share your FANtastic experience at the NH Collection Frankfurt City. I truly enjoyed reading your comment. We are all very proud of this beautiful house and the service the whole team offers. I really appreciate your warm words in regards to the service and...

Reviewed 1 week ago

Very nice hotel. Very kind receptionist Ms Samara Strohmeier. Clean, the breakfast is very good. 10 minutes by car from the Messe Frankfurt. Definitelly recommending for your trip. Close to stores and nice Asian restaurants.

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Helpful?
Thank spela p
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear spela p, Thank you for having taken the time to share your FANtastic experience at the NH Collection Frankfurt City. I am delighted to learn that you had an enjoyable stay and that we have met your expectations. With much pleasure I shared your praise with my colleagues, especially with Samara, who were thrilled to learn their gracious services...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Great location and very friendly staff. Stayed here twice and will definitely go back. The rooms are clean and spacious. Breakfast is good. One of the best things about this hotel is it location and most importantly the staff which are always helpful and friendly.

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Helpful?
Thank aani25
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear aani25, Thank you very much for letting us know your thoughts on your most recent stay at the NH Collection Frankfurt City. Also, thank you for your appreciation towards our central location as well as the great service delivered by our talented staff. We work hard to make our guests feel welcome and well taken care of and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Frankfurt City is ideally located in the center of Frankfurt/Main, the perfect starting point for shopping on the "Zeil", which is just two minutes away by foot, and to visit Frankfurt's historical sites, such as themedieval "Romer" landmark. ... more   less 

Additional Information about NH Collection Frankfurt City

Address: Vilbeler Str. 2, 60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City Center)
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €80 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Frankfurt City 4*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Hotel.de and Travelocity so you can book your NH Collection Frankfurt City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#4 Luxury Hotel in Frankfurt
#10 Green Hotel in Frankfurt
#34 Romantic Hotel in Frankfurt
#51 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Frankfurt City staff and other travellers.
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Questions? Get answers from NH Collection Frankfurt City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms atg 5th floor,facing to the street”
 of 5 bubbles 113miriamb, 13 Feb 2017 | Read review
“Difficult to comment; we were on 4th floor and it was fine”
 of 5 bubbles VolvoC30, 16 Oct 2016 | Read review
“I choose upper floors in general”
 of 5 bubbles P4866ISstevep, 3 Oct 2016 | Read review
“top floors are better, go with7th”
 of 5 bubbles dnpsn, 26 Sep 2016 | Read review
“Book elsewhere as no hot water!”
 of 5 bubbles daved00ley, 16 Sep 2016 | Read review
5 of 5