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NH Collection Frankfurt City

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NH Collection Frankfurt City
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593 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Hamburg
Reviewed 1 week ago NEW

I stayed in this hotel for four nights on a business trips including all-day meetings during the days in their conferencing rooms and I will try not to come back. The hotel is centrally located but a lot of hotels are. The rooms are rather on the small side with modern furniture and face either the big street (better) or...

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Helpful?
Thank sodasan
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Sadosan, Thank you very much for your review about your recent business stay in our NH Collection Frankfurt City. We regret the fact that we did not met your expectations. We constantly aim to provide our guests with the finest of facilities and services and we always strive to be a brilliant host. Unfortunately I haven´t had the opportunity...

Reviewed 1 week ago

the room is very clean there is a big flat tv screen in the room great clean shower you can chose the kind of pillow you want! great value for money location is very good- close to trains and shopping centers

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Helpful?
Thank Amir C
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Amir C, Thank you for taking the time to post your very kind remarks. We are delighted that you had such a memorable stay with us. Your comments are very much appreciated and they will continue to help us strive to be our best. We certainly look forward to welcoming you back. With kind regards, Thomas Bartz Hotel Director

Melbourne
Reviewed 1 week ago

This was our second stay at this NH hotel, for three nights in November 2016. We liked the hotel last time and enjoyed staying there again this time. The hotel is easily accessible by public transport, being only five minutes' walk from the Konstablerwache station on the famous Zeil shopping strip. Check-in was quick and friendly and our room was...

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Thank RockDoctor
Reviewed 1 week ago via mobile

This was the only room I could find downtown when there was a trade show filling up all of the other hotels. The hotel totally gouged me on the price, 762 dollars, for a closet size room with a twin bed and no real shower. The "gym" was a joke. I will say that the hotel was clean but that...

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Helpful?
Thank Cathydc1
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Cathydc1, thank you very much for your feedback. I am sorry to see that your stay was not to your satisfaction due to the pricing. I would like to take the opportunity to comment some of your feedback. Allow me to assure you that the hotel's pricing is extremely competitive to international branded hotels of the same category here...

Balestier
Reviewed 1 week ago via mobile

Great service which any of you will get and i am sure it will meet your expectations for sure . Front desk is giving you all the help you need. Helpful staff; Valentina Craparo went all out to give assistance.

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Helpful?
Thank Wilfred K
Istanbul, Turkey
Reviewed 1 week ago

I like the location and the decoration of the hotel. The cleaning and breakfast are also good. There are so much noise coming from the street but we were okey to this as well. The point I disappointed is the check in process. It was very bad. Before arriving I changed my booking as triple room and they confirmed by...

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Helpful?
Thank senayallagoz
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear senayallagoz, thank you for your feedback after your recent stay. I would like to take this opportunity to apologize again for the trouble with the extrabed and comment some of your feedback. Nevertheless, we did not charge to much, this was the price which you be informed by us. We really thought that our staff, especially my colleague from...

Berlin, Germany
Reviewed 2 weeks ago via mobile

NH Frankfurt city is well located, Really clean hotel and our room had a lot of space. That' s actually really nice . But mostly Valentina at the reception was super kind and friendly with a perfect English. Thank you

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Helpful?
Thank victorienleveque
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear victorienleveque, I am speechless – thank you for your kind words and for taking the time to share your experience with us. It is such an honor to read how the hotel and my team made such a lasting impression on you. I will forward your bunch of compliments to my team, especially to Valentina. Thank you very much....

Reviewed 2 weeks ago via mobile

I like N H collection holel's embiance and a staff girl who upgraded my room and help to soft check in , I love to recmond this hotel to my family friend and Frineds who travel a lot tô Frankfurt for a business

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Thank harpreet s
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear harpreet s, Thank you for your wonderful review after your recent stay in our NH Collection Frankfurt City. I am glad you had a great time staying with us and that my team was able make your stay even more enjoyable with their knowledge and friendliness. It is an honor to read how much you praise the service attitude...

London, United Kingdom
Reviewed 2 weeks ago via mobile

A very reasonable offering, with a very functional hotel. A nice surprise at check in to be upgraded to a suite. Very friendly and efficient staff. Decent but pricy dinner although menu is a little restricted and if you have time there are alternative options nearby. Breakfast is simple and effective, with fresh orange juice, nice choice of leaf teas....

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Helpful?
Thank Veenay C
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Veenay C, Congratulations for beeing our Lucky Guest of the day! I would like to personally thank you for taking a moment to write about your experience with us at the NH Collection Frankfurt City. The whole team strives to provide the best service possible for each individual guest. We really do feel honored to work in this beautiful...

Reviewed 2 weeks ago via mobile

The location of the hotel is superb. Next to the main shopping street Zeil. The staff is so welcoming. We arrived to the hotel at 11 o'clock and we got immediately our room . THE room is spacious, clean , nice view from the 5 the floor. All kind of toiletries! We're comfortable bed ! highly recommended We will surely...

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Helpful?
Thank Corina H
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Corina H, Thank you for having taken the time to share your FANtastic experience at the NH Collection Frankfurt City. I am delighted to learn that you had an enjoyable stay and that we have met your expectations. With much pleasure I shared your praise with my colleagues who were thrilled to learn their gracious services were positively received...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Frankfurt City is ideally located in the center of Frankfurt/Main, the perfect starting point for shopping on the "Zeil", which is just two minutes away by foot, and to visit Frankfurt's historical sites, such as themedieval "Romer" landmark. ... more   less 

Additional Information about NH Collection Frankfurt City

Address: Vilbeler Str. 2, 60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City Center)
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €79 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Frankfurt City 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#5 Luxury Hotel in Frankfurt
#10 Green Hotel in Frankfurt
#34 Romantic Hotel in Frankfurt
#51 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Frankfurt City staff and other travellers.
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Questions? Get answers from NH Collection Frankfurt City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on the street view room- if you open a window it is very noisy”
 of 5 bubbles 472amirc, 17 Mar 2017 | Read review
“the rooms atg 5th floor,facing to the street”
 of 5 bubbles 113miriamb, 13 Feb 2017 | Read review
“Difficult to comment; we were on 4th floor and it was fine”
 of 5 bubbles VolvoC30, 16 Oct 2016 | Read review
“I choose upper floors in general”
 of 5 bubbles P4866ISstevep, 3 Oct 2016 | Read review
“top floors are better, go with7th”
 of 5 bubbles dnpsn, 26 Sep 2016 | Read review
5 of 5