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3/12/2017 4/12/2017
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    NH Collection Frankfurt City

    Vilbeler Str. 2, 60313 Frankfurt, Hesse, Germany
    011 34 913 98 56 90
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    3/12/2017 4/12/2017
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    Traveller (164)
    Room & Suite (140)
    Dining (78)
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    Overview
    • Excellent59%
    • Very good31%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “great hotel” (20 reviews)
    “frankfurt city” (10 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (812)
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    1 - 5 of 332 reviews

    Reviewed 4 days ago

    As an attempt to use the underground floor sauna facilities offered by the hotel, I slipped on the floor of the room where sauna and steam bath facilities are being located. I ended up in the emergency hospital in Frankfurt where I was hospitalized for...More

    Review collected in partnership with NH Hotels
    Thank maria b
    Response from TBartz, Leiter Gästebetreuung at NH Collection Frankfurt CityResponded 3 days ago

    Dear Mrs. Barna, thank you for your review. As I know you are already in contact with us, therefore I will not going into detail on this online platform. Thank you for your understanding. Kind regards Melanie Trulli Guest Relation Manager

    Reviewed 1 week ago via mobile

    A nice hotel in the heart of Frankfurt. Really good location close to the U and S-Bahn. Rooms scrupulously clean and restaurant offered a pleasant breakfast buffet. Only mildly off-putting aspect was unpleasant smell in a couple of common areas. I don’t have a particularly...More

    Thank thecortex
    Response from TBartz, Manager at NH Collection Frankfurt CityResponded 1 week ago

    Dear thecortex, Thank you for taking the time to compose this review on TripAdvisor. Your comments are highly appreciated as we always strive to improve our daily operations. We are very happy to read that you enjoyed many of our offered services. Yes, you are...More

    Reviewed 3 weeks ago via mobile

    The location is in the heart of downtown Frankfurt close to all amenities, the rooms are renovated and very clean. Besides the rooms and the location the best aspect of this hotel is it staff. We had a small issue with our room and spoke...More

    Thank KiTravels2
    Response from TBartz, Manager at NH Collection Frankfurt CityResponded 2 weeks ago

    Dear KiTravels2, I am speechless – I would like to personally thank you for leaving such a lovely review of your stay with us at the NH Collection Frankfurt City. I will personally thank Melanie for their amazing hospitality. We always strive to provide the...More

    Reviewed 3 weeks ago

    I have booked a room on september for peiod of 19.11 - 25.11.2017 on booking.com with pay at the hotel option and cancelation free. And what was surprice when 16.10.2017 i got 2 sms with 2 transactions 1 5 EUR and second 1254.92 EUR. I...More

    2  Thank Yuriy T
    Response from TBartz, Manager at NH Collection Frankfurt CityResponded 3 weeks ago

    Dear Yuriy T, First of all, we take distance from your statement with any fraud practices you mentioned or from your heading. As we kindly wrote you in personal E-mail correspondence we tried to explain the special conditions with Third Party Websites, especially with Booking.com....More

    Reviewed 3 weeks ago

    Reception and check in was great. Staff were very pleasant especially Valentina at the Front desk during check in. Beautiful smiles and everywhere. Bar staff and others were also pleasant and timely with requests. Rooms are small, but it is Europe.More

    Thank jps01jps01
    Response from TBartz, Manager at NH Collection Frankfurt CityResponded 3 weeks ago

    Dear jps01jps01, It has been an amazing pleasure to read your comment. Thank you so much for taking the time. We are very happy to hear that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$106 - US$337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Frankfurt
    • #10 Green Hotel in Frankfurt
    • #33 Romantic Hotel in Frankfurt
    • #50 Business Hotel in Frankfurt
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 256
    • Reservation Options
    • TripAdvisor is proud to partner with NHHotels, Preferred Hotels, Priceline, Booking.com, Expedia, Orbitz, Splitty, Travelocity, Hotels.com, Ctrip TA, Agoda, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your NH Collection Frankfurt City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hesse >
    • Frankfurt >
    • Innenstadt
    • Also Known As
    • Nh Frankfurt City Hotel Frankfurt ,
    • Nh Hotel Frankfurt ,
    • Nh Hotels Frankfurt
    Add Photo Photos
    Traveller (164)
    Room & Suite (140)
    Dining (78)
    Hotel & Grounds (187)
    Bathroom (15)
    Business Centre & Event Rooms (5)
    Nearby
    Jumeirah Frankfurt
    1,292 reviews
    .53 km away
     
    Hilton Frankfurt City Centre
    2,087 reviews
    .69 km away
     
    The Westin Grand Frankfurt
    1,393 reviews
    .15 km away
     
    Steigenberger Frankfurter Hof
    1,960 reviews
    1.12 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jan F
    14 August 2017|
    AnswerShow all 2 answers
    Response from TBartz | Property representative |
    Dear Jan F, thank you very much for your request. Please be so kind and get in touch with our generic email address- which is not allowed to write down here on Tripadvisor. My team will be happy to assist you. Thank you in... More
    0
    Votes
    Google Translation
    Jan F
    4 August 2017|
    AnswerShow all 4 answers
    Response from RICARDO D | Reviewed this property |
    Yes, it has Air conditioning. You can give your laundry to housekeeping staff, but is expensive.
    0
    Votes
    jazzfang
    31 July 2017|
    Answer
    Response from CellophaneSister | Reviewed this property |
    Hi. I can't say they have face cloths for sure I'm afraid, from memory they do have hand towels in addition to the bath towels. Hope this helps!
    1
    Vote
    Room Tips
    "much higher ..more better !"
    Read review
    "Makes sure it has what you want, such as a bathtub."
    Read review
    "The rooms with external view"
    Read review
    "High room as you do hear people drinking on the street"
    Read review
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