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NH Collection Frankfurt City

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458 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed yesterday NEW

Very nice hotel in the best location near the business area and the old Town, well connected by public transportation. Great staff. Rooms are modern, simple and quiet. It's an ideal choice for weekend or business trips to Frankfurt.

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Thank Pierre P
Reviewed 4 days ago NEWvia mobile

We would like to express our thanks and appreciation for excellent service which we have through our staying on the hotel from 28 and 29th November 2016 with my family to one of hotel receptions staff Mrs.Steifine Zmuda. Wish her all the best. Regards from Layla Abdulghani and all familly.

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1Thank laylano
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear laylano, Thank you so much for your wonderful review, it has been our absolute pleasure to welcome you and your family to NH Collection Frankfurt City. We feel much honored when reading through your comments. Your feedback already has been passed to the team and especially to Stefanie. Many thanks from her! Our entire team thanks you for your...

Aberdeen, United Kingdom
Reviewed 1 week ago NEW

This hotel is in a great location if you want to shop. It is only a few minutes walk from Zeil and the Christmas market and close to several good restaurants. Our room was modern and clean and there is fantastic soundproofing so you don't hear any noise from outside. The breakfast is vast and the staff are so helpful...

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Thank Lynne F
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Lynne F, Thank you very much for taking the time to share you impressions after your stay with us. We are very happy to hear that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments will passed on to all those who contributed to making your stay a...

Reviewed 1 week ago via mobile

One of the best hotels that i stayed in these years in frankfurt. Big rooms Freindly and kind staff.a very kind lady with big smile every morning said hello to my son and i.they have very big and various and compelete breakfast. The lifts were fast enough that we didn't wait to go up and down. And the hotel was...

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Thank Mona M
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Mona M, I would like to personally thank you for leaving such a lovely review of your stay with us at the NH Collection Frankfurt City. I was delighted to read that you enjoyed your stay and will certainly share your impressions with the team who took such good care of you. We are very much looking forward to...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Stayed at the NH Collection, Frankfurt. Rooms are very functional, no frills, very good wifi connection and have a USB charging socket at the desk and bedside. Very friendly staff and excellent services. 10-15 mins walk from the old square in the centre of the city.

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Thank Carel v
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Carel v, what a wonderful compliment! Thank you very much for sharing your recent stay in our NH Collection Frankfurt City. I have forwarded your review to my team, which is also very proud to have made your stay a perfect one. Thank you very much for your bunch of compliments which motivates us enormously to try to strive...

Kiev, Ukraine
Reviewed 1 week ago

This is more like a bed and breakfast than a hotel. It's bright and new, but completely without any character. The rooms are small, but the worst thing for me was the almost non existing internet. They advertise "free internet" everywhere, with lots of signs in the reception, but it almost does not work. I measured the speed, which was...

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Thank eskimoe
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear eskimoe, Thank you very much for taking the time to bring your concerns to our attention. At the NH Collection Frankfurt City we continuously strive to meet your needs and expectation, therefore your feedback is very important to me. Our free WIFI in the rooms is indeed limited to 1GB – which according to statistics and surveys of our...

San Fernando, Philippines
Reviewed 2 weeks ago via mobile

The location is a bit far from the train station and airport nevertheless the facilities were superb. The room is wide and well spaced, the bed linen and pillows are great that it will make your sleep very comfortable although our bed was made by placing 2 single beds side by side. It was a worthwhile overnight stay.

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Thank Dochorhe
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Dochorhe, Thank you very much for taking the time to write this review following your stay with us. We are very happy to hear that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments will passed on to all those who contributed to making your stay a more...

Reviewed 2 weeks ago via mobile

Very nice hotel located nearby the main shopping area in frankfurt city center Also nearby many places you can visit in Frankfurt Breakfast very good with great variety that you will surely find your preferred breakfast Nice restaurant for lunch and dinner Although it was a business visit but I really enjoyed my stay Great value for money

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1Thank Saleh A
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Saleh A, thank you very much for your wonderful review on TripAdvisor and for taking the time to share your overall great experiences at the NH Collection Frankfurt City. I was very pleased by your compliments about our building, interior design and especially about our team, which I certainly will share with my colleagues. We are very much looking...

Reviewed 2 weeks ago via mobile

This hotel is nice, and clean. The bar and breakfast staff are very friendly and accommodating. It's nice that the gym is 24/7, but it is small. The wifi is not so good. It is very slow, and you constantly have to re-sign in. The rates seem expensive for the size and type of room. You are very close to...

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Helpful?
Thank David R
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear David R, Thank you very much for taking the time to bring your concerns to our attention. At the NH Collection Frankfurt City we continuously strive to meet your needs and expectation, therefore your feedback is very important to me. I have been very pleased by your very nice comments about my colleagues, which has been gratefully received. Our...

Tel Aviv, Israel
Reviewed 2 weeks ago via mobile

Very friendly hotel with a nice staff in the heart of the shopping area in frankfurt. The room is comfortable and modern. Very good bed. The breakfast is expensive. We decided not to take it .I think it's a pitty they charge so much.. for a suitable price I'm sure we would love to eat breakfast in the floor where...

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Thank S B
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear S B, thank you very much for taking your time to rate and share your recent stay at the NH Collection Frankfurt City. I was delighted to read that you and your family enjoyed your stay with us and will certainly share your impressions with the team who took such good care of you. We are very much looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Frankfurt City is ideally located in the center of Frankfurt/Main, the perfect starting point for shopping on the "Zeil", which is just two minutes away by foot, and to visit Frankfurt's historical sites, such as themedieval "Romer" landmark. ... more   less 

Additional Information about NH Collection Frankfurt City

Address: Vilbeler Str. 2, 60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City Center)
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €94 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Frankfurt City 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#4 Luxury Hotel in Frankfurt
#9 Green Hotel in Frankfurt
#34 Romantic Hotel in Frankfurt
#51 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Frankfurt City staff and other travellers.
18 questions
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Questions? Get answers from NH Collection Frankfurt City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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