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Fleming's Deluxe Hotel Frankfurt Main-Riverside

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399 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 2 weeks ago via mobile

Horrible stay from beginning to end. Staff in reception very unfriendly, did not wish me welcome. When the key card they gave me didn't work they didn't even say sorry, after I had to run up and down with my bags. I ordered breakfast up to the room, it never came. When I asked for compensation as I did not...

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Helpful?
Thank Siriswe
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Siriswe, thank you for taking the time to review your recent experience with us. We very much appreciate being our guest and we are truly concerned to hear about the inconveniences experienced during your stay. Please accept our sincere apologies. Please rest assured that we will investigate these issues thoroughly, as we do with all feedback. We would very...

Holon, Israel
Reviewed 2 weeks ago

wonderful and well located. great breakfast, nice decorated rooms. near main attractions, few steps from "zeill" street. the staff were welcoming and help with any issue. I'd love the idea with shower in the middle of the room.

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Helpful?
Thank Shai74
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Shai74, Thank you for your delightful review based on your recent stay with us. It was such a pleasure to have you staying with us and we were thrilled to read of what a great time you had. We very much hope having the opportunity to welcome you back in the near future. Thank you for choosing the Fleming's...

Reviewed 2 weeks ago

Reasonably priced at walking distance from ECB and from the city center. Bar and breakfast are just fine. Check-in time was too long. Check-out time was okay. Rooms are for business travellers. Small and covenient, probably two nights max. The shower is set in a peculiar place. You will not miss it.

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Helpful?
Thank heer17
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear heer17, Thank you so much for taking the time to review your recent stay with us. We were so happy to read that you had a good experience staying with us. We were thrilled to read your compliments about the Restaurant, Bar and Breakfast concept and you are perfectly right, our location is perfect for our travelers! We sincerely...

Vinhedo
Reviewed 3 weeks ago via mobile

Great hotel!! Good room size! Comfortable bed! Good heating. Clean. Modern! Shower in the middle of the room: the kid loved it! Great breakfast, with great variety of food and items to drink! Staff is nice and always ready to help! Parking space. Very well located.

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Helpful?
Thank MartyMell
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear MartyMell, We can't thank you enough for leaving this wonderful review about your stay. The team is delighted to read your kind comments in your feedback, and we all look forward to welcoming you back again soon !! With Kind Regards, Your Felming’s Team

Nairobi
Reviewed 4 weeks ago

My first trip to Europe, was to Frankfurt Germany right in the middle of winter... My stay was at Fleming's very beautiful, classy Hotel right next to the main Riverside. What stood out for me was the room, big, spacious room and the glass door bathroom right in the middle of the room and a full mirror opposite. OK!!.. So...

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Thank 548mayn
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you for sharing your excellent review of your stay at Fleming’s Deluxe Hotel Frankfurt Main Riverside. We are very pleased to see that you had a fantastic stay. In particular we are thrilled to learn that you found our level of service fantastic and we will share your lovely feedback with rest of the team. We invest...

Auckland, New Zealand
Reviewed 19 February 2017

I do like this hotel BUT had a problem with the air conditioning. Rooms were so hot, spoke with Management 3 times and no resolution. Something about condenser doesn't work when cold outside - told to open my window. trouble is it is too noisy then. This is not good enough for a hotel like this, I should be able...

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Thank mjt666
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you for your feedback and recent stay with us. We do apologize for any inconveniences you had with our heating system. We also apologize for your experience that apparently did not meet your expectations. We will discuss your review in our next meeting to find possibilities to improve our services. It would be a pleasure to welcome...

Cambridge, United Kingdom
Reviewed 15 February 2017

good location, not very luxury although it is a 5 star hotel. very odd open lifts in the lobby which looks like it is there for construction reasons and guests get very confused of how to use them. Room is nice and comfortable. lacked some amenities such as slippers in the rooms. I wanted to make tea in my room...

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Thank traveller2060
Reviewed 3 February 2017 via mobile

The hotel is well located for central Frankfurt, the facilities are good, with the exception of the internet speed which is very slow. The rooms are clean and comfortable. For me this is a good 4 star hotel rather than a 5 star, not because they've done anything wrong because they didn't, it just lacks the wow factor that you...

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Thank Wycombetraveller
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your feedback of your last stay. We are pleased to read that you enjoyed your stay with us so much and looking forward to welcoming you soon again. Best regards, Your Fleming´s Team

Colchester, United Kingdom
Reviewed 1 February 2017

Stayed at this Hotel for three nights whilst attending Christmas World at the Messe. Great welcome from staff. Our room was spacious very clean with a rather large shower in the room. This may be of concern to some people if so give your friend some space or hide under the duvet! The resturant menu was first class good choice,...

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Helpful?
Thank pauline s
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Pauline, thank you for your review and recent stay with us. It is a pleasure to read that you liked your time spent at Fleming’s. We are looking forward to welcoming you soon back to our hotel. Your Team of the Fleming’s Deluxe Hotel Frankfurt Main-Riverside

Amsterdam, The Netherlands
Reviewed 29 December 2016 via mobile

Stayed here for one night. The room is good with a very open bathroom. Shower cabin in the middle of the room which was quite fancy. I liked it! Room was very clean and well equipped. Unfortunately the room was located next to the lift and that was quite noisy. Breakfast very good.

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Thank Michel99
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Michel99, thank you for your review and recent stay with us. We are delighted to hear that you liked your time spent with us. Kindly let us know in case you are planning an upcoming stay in Frankfurt and we are happy to make sure your room is allocated far away from the elevator. Your Team of the Fleming’s...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The ideal starting location from which to attend business appointments and to go on personal discovery tours into the heart of the pulsating metropolis: the hotel is very centrally and conveniently located in the Frankfurt inner city, in direct proximity to the Main. The new European Central Bank, as well as the subway and S-Bahn are within walking distance. Easily within walking distance is the "Schone Aussicht" (beautiful view) with the small Main bridge and an unforgettable view of the Frankfurt skyline, which can also be enjoyed from the 6th floor. One floor is fully dedicated to the needs to business travelers. The business rooms are furnished with a generously sized writing desk, a 37 inch LCD TV, a coffee and tea bar, and an ironing station and special amenities that put the finishing touches on your business trip. In addition, there are non-smoking and handicap-accessible rooms. Starting at business class, we provide attentive room service, free newspapers and minibar, and an optional pillow menu. ... more   less 

Additional Information about Fleming's Deluxe Hotel Frankfurt Main-Riverside

Address: Lange Str. 5-9, 60311 Frankfurt, Hesse, Germany (Formerly Steigenberger Hotel Frankfurt-City)
Region: Germany > Hesse > Frankfurt
Price Range: €108 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleming's Deluxe Hotel Frankfurt Main-Riverside 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#38 Business Hotel in Frankfurt
#44 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and other travellers.
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Questions? Get answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try high floor with street view”
 of 5 bubbles Shai74, 10 Mar 2017 | Read review
“There is lot to see around if you like to walk and find places”
 of 5 bubbles chandrahaas2016, 21 Dec 2016 | Read review
“Go somewhere else.”
 of 5 bubbles widgi123, 5 Dec 2016 | Read review
“On 5th floor there are rooms with showers in the middle!”
 of 5 bubbles inotx6, 23 Sep 2016 | Read review
“High floor rooms facing back of hotel are very quiet.”
 of 5 bubbles ymff, 9 Sep 2016 | Read review
5 of 5