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since we arrived the reception there is no one to take our luggage they have like carts to put your luggage by yourself and take to your room. The ac is not working it was to hot. The receptionist did not smile sinc check in....More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Pleasantly surprised at the good reception I got. Check-in and check-out was quick. The rooms and bed was comfortable and the heating could be adjusted. Has a sofa and multilingual TV stations. There are speakers in the toilet so you hear the TV. There is...More
Thank Abdulwahab O
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago
Hello Abdulwahab O,
thank you very much for your great review! It was a pleasure having you with us. I hope to welcome you soon again.
With warmest regards,
Lars Paschold
Guest Experience Assistant
Staying at Novotel fulfills my requirements either in business or family trips and Novotel Frankfurt city also is not exception.
Pros.: clean room and comfortable beds,kind staff, 20 minutes walking distance to Frankfurt HBF, 10 minutes to Messe (fairground and station) and 5 minutes to...More
1 Thank Babak T
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago
Dear Babak T,
Thank you very much for your great feedback about our Hotel. We are very glad to read that you had a nice stay with us.
Kindest regards,
Lars Paschold
Guest Experience Assistant
Nothing more than you expect for a hotel near the messe. You can stay here and you will feel OK, rooms are OK, breakfast is OK and stuff is OK. Nothing too good to say but we did not even have any problem.More
Thank Diego O
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago
Hello Diego O,
Thank you very much for your positive review and your kind compliments, as well for recommending us. It was a pleasure to have you here as our guest and we are looking forward to welcoming you back.
Kindest regards
Lars Paschold
Guest...More
Tried this hotel as I stayed only one night. Condition was not to be too expensive, close to the airport and close to Roedelheim with free parking. Novotel are reliable, so far never had a bad experience so I picked it. My expectations were fullfilled....More
Response from Bambang S | Reviewed this property |
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will... More
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will cost as I never done this before) or you can take public transportation underneath Frankfurt International Airport (in gleis/track 1; either S8 or S9). It costs less than Euro 5 each way with frequent schedule.
You will need to alight at Frankfurt Hauptbahnhof (Hbf) and change to either train S3, S4, S5 or S6 and stop at messe (2 stops from Frankfurt Hbf). Once you stop at messe, you need to activate your smartphone in order to get to the hotel. Or else, you may alight at Frankfurt Hbf and get a taxi to take you there (costs less than Euro 15).
Hope that helps...
To Weihnachtsmarkt, you can take tram 17 at Kuhwaldstrasse (300 mt from hotel), change to tram 11 at Hauptbanhoff to Paulskirche stop. Weihnachtsmarkt is nearby. If you intend to use tram/train/subway/bus system, and are in... More
To Weihnachtsmarkt, you can take tram 17 at Kuhwaldstrasse (300 mt from hotel), change to tram 11 at Hauptbanhoff to Paulskirche stop. Weihnachtsmarkt is nearby. If you intend to use tram/train/subway/bus system, and are in a group, buy daily pass for up to five people - check at Frankfurt public transportation or RMV site.
