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Novotel Frankfurt City

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Traveller (220)
Room & Suite (85)
Dining (24)
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Overview
  • Excellent18%
  • Very good47%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“frankfurt city”(21 reviews)
“train line”(4 reviews)
“fair grounds”(5 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (970)
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53
134
94
29
17
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53
134
94
29
17
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All reviewsfrankfurt citytrain linefair groundsaccor hotelsfitness areastandard hoteltrade fairbusiness hotelwalking distances bahnhotel is locatedstayed nightsper nightcomfortable roomchecking inbreakfast buffetrailway station
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1 - 5 of 327 reviews
Reviewed yesterday

since we arrived the reception there is no one to take our luggage they have like carts to put your luggage by yourself and take to your room. The ac is not working it was to hot. The receptionist did not smile sinc check in....More

Review collected in partnership with Accorhotels.com
Thank drfadiali
Reviewed 3 weeks ago

Pleasantly surprised at the good reception I got. Check-in and check-out was quick. The rooms and bed was comfortable and the heating could be adjusted. Has a sofa and multilingual TV stations. There are speakers in the toilet so you hear the TV. There is...More

Thank Abdulwahab O
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago

Hello Abdulwahab O, thank you very much for your great review! It was a pleasure having you with us. I hope to welcome you soon again. With warmest regards, Lars Paschold Guest Experience Assistant

Reviewed 4 weeks ago

Staying at Novotel fulfills my requirements either in business or family trips and Novotel Frankfurt city also is not exception. Pros.: clean room and comfortable beds,kind staff, 20 minutes walking distance to Frankfurt HBF, 10 minutes to Messe (fairground and station) and 5 minutes to...More

1  Thank Babak T
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago

Dear Babak T, Thank you very much for your great feedback about our Hotel. We are very glad to read that you had a nice stay with us. Kindest regards, Lars Paschold Guest Experience Assistant

Reviewed 4 weeks ago

Nothing more than you expect for a hotel near the messe. You can stay here and you will feel OK, rooms are OK, breakfast is OK and stuff is OK. Nothing too good to say but we did not even have any problem.More

Thank Diego O
Response from 1049Novotel, Guest Experience Assistant at Novotel Frankfurt CityResponded 2 weeks ago

Hello Diego O, Thank you very much for your positive review and your kind compliments, as well for recommending us. It was a pleasure to have you here as our guest and we are looking forward to welcoming you back. Kindest regards Lars Paschold Guest...More

Reviewed 6 March 2018

Tried this hotel as I stayed only one night. Condition was not to be too expensive, close to the airport and close to Roedelheim with free parking. Novotel are reliable, so far never had a bad experience so I picked it. My expectations were fullfilled....More

Thank Thomas M
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Most Booked Properties in Frankfurt, Germany
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$67 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$67 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (220)
Room & Suite (85)
Dining (24)
Pool & Beach (10)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Abdulwahab O
12 February 2018|
Answer
Response from Bambang S | Reviewed this property |
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will... More
1
Vote
Isilwane21
19 October 2017|
AnswerShow all 3 answers
Response from FlavioFE | Reviewed this property |
To Weihnachtsmarkt, you can take tram 17 at Kuhwaldstrasse (300 mt from hotel), change to tram 11 at Hauptbanhoff to Paulskirche stop. Weihnachtsmarkt is nearby. If you intend to use tram/train/subway/bus system, and are in... More
1
Vote
Michelle L
12 June 2015|
AnswerShow all 2 answers
Response from FlavioFE | Reviewed this property |
No, you don't have to pay extra for the fridge.
0
Votes
Room Tips
"top floor rooms"
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"Far away from the railway"
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"High floor room facing away from the main street..."
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"take the room to the street, not to the train line"
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