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InterCityHotel Frankfurt

Poststr. 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (158)
Room & Suite (69)
Dining (10)
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09/04/2017 10/04/2017
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    Overview

    • Excellent9%
    • Very good45%
    • Average28%
    • Poor9%
    • Terrible6%
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    3.5 Star Hotel
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    09/04/2017 10/04/2017
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    All reviews the main train station free wifi public transportation clean comfortable rooms travel card local transport entire stay the red light district shower door ideal location german hotels rooms are small tv channels excellent breakfast hotel offers nord kaiserstrasse
    Reviewed 6 days ago

    I have stayed in this hotel for two weeks while on business trip in one of the executive rooms on 5th floor. The hotel itself is not luxury but really offers all you could need - in our also minibar was included (refilled everyday). Breakfast...More

    Helpful?
    Reviewed 1 week ago

    I checked into the IntercityHotel Frankfurt at the last minute after some issues developed with my original itinerary. I'd stayed here before so I knew what to expect...or so I thought! I was put in room 026 on the ground floor. As others have said,...More

    Helpful?
    Reviewed 1 week ago via mobile

    The InterCity is close to the train station and within walking distance of the Festhalle and convention centre. All very convenient. The hotel is clean enough and the staff pleasant and helpful. The ladies at breakfast were particularly cheerful. My room was a twin on...More

    Helpful?
    Reviewed 3 weeks ago via mobile

    Good location but very bad crew. Customer service does not exist. They relay on the location only. Same impression with many colleagues. Plus, if you are a light sleeper this is definitely not your hotel, it is getting very noisy during the morning.More

    Helpful?
    Response from flemingshotels, Manager at InterCityHotel Frankfurt

    Dear Sami A, thank you very much for your review after your stay at the IntercityHotel Frankfurt. We are sorry, that we could not fulfil your expectations. We would like to apologize for the bad customer service experience. Please be assured that this is not...More

    Reviewed 4 weeks ago

    Just next to the Frankfurt Main station and was so easy to find! Loved they gave a free subway pass during the stay(+ mini-size Haribo!). And the breakfast buffet had quite a variety with hot food including egg, ham & cheese. Everything satisfied me with...More

    Helpful?
    Response from flemingshotels, Manager at InterCityHotel Frankfurt

    Dear adultchildren, thank you for taking the time to evaluate your stay at the IntercityHotel Frankfurt. We are pleased to hear that you liked our rich breakfast buffet, the free city ticket for public transportation as well as the central location of the hotel. We...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
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    Traveller (158)
    Room & Suite (69)
    Dining (10)
    Bathroom (28)
    Nearby
    Nearby Restaurants
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    Nearby Attractions
    Frankfurt am Main Hauptbahnhof
    2,518 reviews
    .19 km away
    Westend Tower
    32 reviews
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    Tower 185
    15 reviews
    .44 km away
    Kaiserpassage
    7 reviews
    .41 km away
    Questions & AnswersAsk a question
    Ritianne-Rowland
    Do you think it is safe to be with 2 children in this hotel cause you mentioned that the surroundings are not that good in the evenings? Thanks
    17 May 2016|
    Answer Show all 2 answers
    Response from Sarah5677 | Reviewed this property |
    It is right across the main train station, which is very busy. If it was me traveling with my kids, I would stay elsewhere as this hotel is better suited for business travelers.
    2
    Votes
    Rahulm77
    The reviews state that the wi-fi is a big problem. Is it fixed now or it still persists?
    3 April 2016|
    Answer Show all 4 answers
    Response from flemingshotels | Property representative |
    Dear Rahulm77, Thank you for your question. We have installed a complete new WIFI system at our hotel by the end of March, 2016. It works without any problems and is a big benefit for our hotel as we offer it free of... More
    1
    Vote
    Google Translation
    Anne & Ross
    We will be staying at the Intercity Hotel Frankfurt in April. We would like to know what time the breakfast buffet opens on a Saturday please. Also, is there any gluten-free food on the breakfast buffet? Thank you. Gail & Don, Brisbane, Australia.
    4 February 2015|
    Answer Show all 3 answers
    Response from flemingshotels | Property representative |
    Dear Gail & Don, Thank you for your question. Our breakfast buffet opens at 06.30 on a Saturday. We offer gluten free bread on request. Please ask our service team. We are looking forward to welcoming you. Best regards
    1
    Vote
    Google Translation
    Room Tips
    "Do not stay on the ground floor."
    Andy S, 7 days agoRead review
    "Away from elevators and doors"
    VolcanicJeffo, 1 month agoRead review
    "Rooms with high numbers are quite a long way to the main lifts"
    ALANMaidenhead, 5 months agoRead review
    "Works for last chance otehrwise use an other. Quality and price does not connect."
    Mikkel M, 6 months agoRead review
    "Rooms at the back get the sun in the morning"
    CasaCalicos, 8 months agoRead review
    "Rooms higher up are quieter."
    Sarah5677, 11 months agoRead review
    "Location is fair but the service is just horrible!"
    lohtaiwai, 11 months agoRead review
    "try to get new renovated rooms"
    Aigars S, 11 months agoRead review
    "OK for one night, but would definitely not recommend this venue."
    Phil37022, over a year agoRead review
    "There are no good rooms, the corridor is itself so depressive, you will do yourself a favour steering clear..."
    Chirantan B, over a year agoRead review
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