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    Mercure Hotel Kaiserhof Frankfurt City Center

    1,222 reviews
    #104 of 272 Hotels in Frankfurt
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    Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    Overview
    3.5
    1,222 reviews
    • Excellent18%
    • Very good41%
    • Average26%
    • Poor11%
    • Terrible4%
    Travellers talk about
    “train station”(48 reviews)
    “building work”(6 reviews)
    “main station”(26 reviews)
    Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany See on map
    AMENITIES
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Airport Transportation
    Suites
    Multilingual Staff
    Wheelchair Access
    4 Star Hotel
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    Rooms
    1 Jul2 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,222)
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    All reviewstrain stationbuilding workmain stationwalking distancered lightconvenient locationwifi is freeshopping areacomfortable roomsshort staykaiserstrassegermanydistricthbfeuroslippersminibar
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    1 - 5 of 549 reviews
    Reviewed 1 week ago via mobile
    Short business stay near hauptbahnhof

    Good for overnight stay right in front of Hauptbahnhoff with superb rail and air connectivity across europe.Just walk in and out from station and straight to hotel reception. Hotel operates at good price point , good breakfast spread but rooms can be small , central...More

    1  Thank BhaskarChoudhuri
    Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

    Dear BhaskarChoudhuri, thank you very much for reviewing our hotel here on tripadvisor. It seems that we did provide a convenient experience to you and thank you very much to mention our good breakfast. It looks like you booked one of our standard rooms and...More

    Reviewed 1 week ago
    Pleasant stay

    We had a pleasant stay at the hotel. The day we checkin the male staff working there was very pleasant, welcoming, helpful and experience. But not the case of the females staff who were not up to the accor standards. Room amenities are okay and...More

    Review collected in partnership with Accorhotels.com
    Thank happylav
    Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

    Dear happylav, thank you very much for your review. Great to see that you liked our location and that our offered room was overall up to your expectations. We are sad to see that there were some issues with our female employes. Normaly every team-member...More

    Reviewed 2 weeks ago
    Perfect for business trips

    This is my first choice hotel from the Accor group for business trips to Frankfurt. It is really close to the Main Station and to a lot of restaurants. The hotel is currently being modernised (so don't be scared if you see a lot of...More

    1  Thank Andreea B
    Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

    Dear Andreea B, thank you very much for your nice review. Great to see that you liked our location and our rooms with its amenities which made your stay more comfortable. We hope to see you again very soon in our Mercure Hotel Kaiserhof Frankfurt...More

    Reviewed 3 weeks ago via mobile
    Brilliant

    Fantastic clean rooms in the heart of the city. Close to everything. Very friendly and extremely competent helpful staff. Breakfast was perfect. I highly recommend this hotel. Thank you for a very enjoyable stay.More

    1  Thank AlbyOneGC
    Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 3 weeks ago

    Dear AlbyOneGC, it was a pleasure for us to welcome you in our Mercure Hotel Kaiserhof Frankfurt City Center. We are very pleased that our team stood by your side for all your questions and that you could enjoy our wide breakfast spread. We thank...More

    Reviewed 3 weeks ago
    Clean but noisy

    The hotel is Under refurbishment, which was fine for me as no construction ongoing at night. BUT the hotel is right close to the red district of the city center, which is very Noisy, and unfortunately the noise isolation is not efficient. Moreover a firealarm...More

    Review collected in partnership with Accorhotels.com
    Thank Danouba
    Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 3 weeks ago

    Dear Danouba, Unfortunately, we had to deduce from your review that there were some problems during your stay for which we have to apologize. For the purpose of soundproofing we will check your room again and take appropriate measures as in all rooms new sound-insulating...More

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    About
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Multilingual Staff
    Conference Facilities
    Airport Transportation
    Breakfast Available
    Room amenities
    Minibar
    Details
    Price range
    US$70 - US$218 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #62 Luxury Hotel in Frankfurt
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$70 - US$218 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #62 Luxury Hotel in Frankfurt
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (291)
    Room & Suite (147)
    Dining (20)
    Business Centre & Event Rooms (5)
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    Questions & Answers
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    Mike19811111
    22 June 2018|
    Answer
    Response from Henk N | Reviewed this property |
    Yes they are
    0
    Votes
    Jo K
    18 February 2018|
    AnswerShow all 7 answers
    Response from Michel R | Reviewed this property |
    No problem at all, 5‘ walk on a very animated street
    1
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    Google Translation
    sahilmahendru49
    6 December 2017|
    AnswerShow all 2 answers
    Response from vitorbabrazil | Reviewed this property |
    Hello Sahil, Being a non-smoker myself, I have absolutely no idea if the hotel has smoking rooms, and suggest you wrote them directly. Gute Reise, Vítor
    1
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    1234
    Room Tips
    "Top floor rooms"
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    "Get a room on 7th. floor facing the street. This rooms were equipped with a small balcony."
    Read review
    "ask for a room on the top floor - you get a balcony."
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    "Location location---"
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