Mercure Hotel Kaiserhof Frankfurt City Center
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US$323
US$322
US$319
Hotels.comUS$322
TravelocityUS$322
PricelineUS$323
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Hotel Kaiserhof Frankfurt City Center
Updated 09/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#37 of 304 hotels in Frankfurt
Location
Cleanliness
Service
Value
Welcome to our Mercure Hotel Kaiserhof Frankfurt City Center. Due to the current situation regarding the new type of corona virus, it is very important to us, especially as a hotel, to do everything possible to guarantee our guests the best possible carefree stay. Because we care about your health, we have introduced the following measures for you: - Free disinfectant spray for your stay is available at the reception on request - Access to the hotel only for registered guests - Doors, elevator buttons, sanitary facilities are disinfected several times a day in addition to regular cleaning - Disinfection dispensers are available at all places with a high number of guests, such as at the reception, restaurant and sanitary facilities - Conversion of cleaning agents to disinfectant cleaners for the entire hotel These and a few other precautionary measures have already been implemented. We work every day to adapt the measures individually and to expand them accordingly. Welcome to the Main metropolis: The 4-star Superior Mercure Hotel Kaiserhof Frankfurt City Center is next to the main train station and near the exhibition center, ECB and banking district. The Zeil, cathedral and Museumsufer are within walking distance. Hotel for travellers looking for local and authentic experiences. Completely renovated since the beginning of 2018, the hotel is centrally located by the main station and has 8 meeting rooms and 106 fully air-conditioned rooms. From here you can easily reach many important points in the city on foot, such as Messe Frankfurt, the banking district, Zeil shopping promenade, Imperial Cathedral, Alte Oper and the riverside museums. Home to the European Central Bank, known as an international financial, exhibition and economic center, and a transport hub with one of the world's largest airports: Frankfurt am Main is an impressive metropolis of global importance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Conference facilities
Car park
Wifi
Paid wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
222Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Contact
Kaiserstr. 62, 60329 Frankfurt, Hesse Germany
Name/address in local language
Getting there
HauptbahnhofFrankfurt U-Bahn4 min
Frankfurt Central Station4 min
Car HireSee all Frankfurt car hire
434Reviews23Q+A16Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The Kaisershof Mercure is situated in the rather rough Bahnhofsviertel near Frankfurt Main Station, but as soon as you walk through the door all that is forgotten: friendly staff, quiet and functional rooms, a good bar, a wonderful breakfast.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice hotel not far away from the main train station, indeed district a bit dodgy but very practical. Modern design, safe, and well furbished rooms. Hotel is fine ofr a short stay with connection to trains. Metro station and tramway are very near as well.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled solo
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A good place to stay for business people like us. Need a restaurant and place to eat. I think this one is right in city and also close to railway station. However, there are dark areas close by and it is difficult to walk alone in the night
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location is 3 mins walk from the main train station which is very convenient. The downside of the location is the area is filthy and crowded, and though I personally did not face any inconvenience, walking the street did seem a bit scary. Room and bathroom was very spacious, clean and comfortable. Room is soundproof and had a mini fridge and kettle. Lots of eating options around the hotel. I arrived early and the lady at the reception was extremely kind enough to let me check-in immediately. Appreciate this kind gesture.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel itself is nice, rooms are spacious and clean and reception area nice. However, the area the hotel is in, only a few minutes from the main station isn’t nice at all. This must be the area where all the drunks and druggies stay as there were so many openly taking drugs and passed out on the pavement outside the hotel. I know this isn’t the hotels fault, but would put me off staying again.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Avoid this area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good location. But this is arguably the worst Accor hotel I have ever stayed in. When I entered the lobby and said hello to the reception staffs, not one of her two responded to me but were looking down at the computer screen. I was so shocked that I went up to them and waved to them before they realised I was checking in. Even so, the attitude of the reception staffs were indifferent throughout the check-in process. Also, for a 4 star hotel, the bar was surprisingly unmanned, all self service and lacked prompt cleaning.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
The hotel is good and comfortable, the breakfast selection is good too. However when checking in, I was not recognized as Platinum member, but mainly I was not explained anything about the hotel that I was visiting for the first time (where's the lift, where can I have breakfast...). At check out, I am asked to pay for the city tax in cash (2 euros) which is absurd nowadays, and I was even given 2 separate invoices, for the room and for the city tax. When I asked where was breakfast I was told that was on the second floor, which is annoying, to return there with the luggage and all when I could have gone directly while leaving the room which was indeed on the 2nd floor. Th signs for breakfast are small and located just below those for some meeting rooms, therefore not very visible. I didn't find workers being very friendly or understanding…
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022Trip type: Travelled on business
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
We had an average Mercure experience here. Early check-in, room upgrade, use of the executive loungeand a minibar were not available, even if we had Platinum status. Besides that the staff was friendly and helpful, our room was comfortable and you can perfectly explore the city from here. There also are plenty of restaurants and bars around.
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Date of stay: April 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent Hotel and very good location for Business Travellers. It is less than a 5 minutes walk from the Frankfurt Main station (HBF). The staff are very nice and helpful and I had a very good stay. I would certainly stay in this hotel if I visit Frankfurt for Business.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The hotel is a short walk from the main train station but you have to walk past an area where homeless and addicts gather that could be off putting for some but we didn't encounter an problems. It's a business hotel that is clean and friendly. Small reception area and a small self service honesty bar upstairs but no one seemed to use it in the time we were there. Breakfast was good with good choice of continental range including gluten free bread. Price was very good for a city centre hotel. All in all very adequate for a short stay in Frankfurt
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
PRICE RANGE
US$79 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hotel kaiserhof frankfurt city frankfurt, quality inn frankfurt, quality hotel frankfurt
LOCATION
GermanyHesseFrankfurtInnenstadt / Bahnhofsviertel
NUMBER OF ROOMS
106
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Claim Your Listing Frequently Asked Questions about Mercure Hotel Kaiserhof Frankfurt City Center
Which popular attractions are close to Mercure Hotel Kaiserhof Frankfurt City Center?
Nearby attractions include English Theatre (0.4 km), Opera Frankfurt (0.4 km), and Frankfurt am Main Hauptbahnhof (0.4 km).
What are some of the property amenities at Mercure Hotel Kaiserhof Frankfurt City Center?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Mercure Hotel Kaiserhof Frankfurt City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Hotel Kaiserhof Frankfurt City Center?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Mercure Hotel Kaiserhof Frankfurt City Center?
Conveniently located restaurants include The Legacy Bar & Grill, Im Herzen Afrikas, and Toh-Thong Thai Cuisine.
Are there opportunities to exercise at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes, guests have access to a fitness centre during their stay.
Does Mercure Hotel Kaiserhof Frankfurt City Center have airport transportation?
Yes, Mercure Hotel Kaiserhof Frankfurt City Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Hotel Kaiserhof Frankfurt City Center located near the city centre?
Yes, it is 0.6 km away from the centre of Frankfurt.
Are any cleaning services offered at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Hotel Kaiserhof Frankfurt City Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.