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Jumeirah Frankfurt

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1,137 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Reviewed 21 September 2015

I stayed here for four nights last week and was impressed with the quality and comfort of this hotel. I agree with other contributors that it is not as impressive as the Jumeirah hotels I have stayed in in Dubai, but the fact is that the top hotels in the Middle East and Far East are unparalleled, just as their...

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Helpful?
Thank Ian K
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Ian, We are delighted to read that you have had a pleasant stay with us during your trip to Frankfurt. We are looking forward to the opportunity of welcoming you back on your next visit. Kind regards, Doris Greif General Manager

Vancouver, Canada
Reviewed 20 September 2015

The location can't really be beat as near as I can tell, centrally located lots of shopping and easy access to the trains to and from the airport and main train station. The basic room (Deluxe Room) is spacious and well appointed. The hvac system is intuitive and works wonderfully, no fussing about, just press up or down, or off!...

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1Thank Tomas W
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 20 September 2015

Great location, nice room, fantastic staff. Hotel is at the heart of a bustling area with an open air mall complete with street entertainers, as well as eateries etc all over. Some renovation happening during our stay but it was well masked and not disruptive at all. Only qualm i have is it didnt feel like a Jumeirah - from...

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Thank abui50
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Miami Beach, Florida
Reviewed 18 September 2015 via mobile

Having stayed at Burj Al Arab, jumeirah was a must for Frankfurt, but I was completely disappointed. Staff was great, but room 611, was in desperate need of maintenance. Ripped wallpaper, stained marble floor in bathroom, ceiling light hanging by wire coming out of socket, rust stains in bathtub, desk had terrible scratches, decorative pillow on bed stained.... I had...

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4Thank Cynchalee
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, First of all, thank you for taking the time to write a detailed review of your recent experience with us. We have noted your overall feedback regarding the state of our rooms. Please accept our sincere apologies for the inconvenience caused in this respect. This is certainly not the level of experiences we are known for and can...

Reviewed 15 September 2015 via mobile

the best of everything , large room and comfortable. Good service , free mini bar , good wifi connection. Arabic resturant in the hotel and a shopping mall. In the middle of the city perfect location of the hotel.

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Thank Khulood A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you very much for your commens following your recent stay at Jumeirah Frankfurt. We are very pleased to know that you have enjoyed your stay with us and that everything was to your entire satisfaction. Thank you for staying with us and we hope to have the pleasure of welcoming you back again in the not too...

Reviewed 3 September 2015 via mobile

Enjoyed a 11 night stay at the Jumeirah hotel. Staff were friendly and extremely helpful. Room was spacious and modern with stunning views. The hotel is located in the city centre adjacent to a mall which was convenient. Would thoroughly recommend. And also i like to thank the staff ( nadine . Lily . Aydine . Chafik . Akram ....

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Helpful?
Thank Nasser A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Nasser A, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at Jumeirah Frankfurt, in the heart of the city. We have communicated your feedback to the entire team of Jumeirah Frankfurt and they are very proud to know that their efforts are appreciated. We are looking forward to your next visit....

Abu Dhabi, United Arab Emirates
Reviewed 31 August 2015

To everyone considering Jumeirah Frankfurt as an option, I highly recommend you read my review. This hotel has only the name of Jumeirah while the services are nothing compared to Jumeirah Group based in the UAE. Service level is really below 0. For many reasons I would like to share some. I arrived to the hotel around 3:45 PM. and...

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3Thank Mohamed A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mr. Al Mousawi Thank you once again for taking the time to provide us with this comprehensive review about your experience at Jumeirah Frankfurt. This is certainly not the level of experiences we are known for and can fully understand your disappointment concerning the same. As mentioned already, we have taken appropriate measures to ensure these series of incidents...

Abu Dhabi, United Arab Emirates
Reviewed 19 August 2015 via mobile

Its a Luxury hotel in frankfurt. Its luxury with technology from the elevator to the room and also the bathroom. I book a studio room and its give you great space. Its connected with My Zeil mall and near the zeil street the shopping area.

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1Thank Mohamed A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mohamed, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Lincolnshire, United Kingdom
Reviewed 13 August 2015 via mobile

This hotel is very nice, we take the suite when we go and they are always very big. Separate seating area to sleeping area. Bathroom is always huge with bath and shower and 2 sinks.Nice decor and staff are always great. I love the breakfast here there is such a big variety. We always go to the Lebanese restaurant in...

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Helpful?
Thank luxurytraveller9082
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager

Malvern, United Kingdom
Reviewed 12 August 2015 via mobile

This hotel is in a great location it was the best place to be in, Jumeirah hotell Hotel is well located and quite easily accessible by different means of transport one of the best locations in all of Frankfurt.

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1Thank Mesaed68
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: €176 - €494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Jumeirah International, Expedia, Travelocity, Cheap Tickets and Agoda so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
6 months ago
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3 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aim for a Panoramic room or a skyline room in order to get a nice view.”
 of 5 bubbles 55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
 of 5 bubbles Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
 of 5 bubbles RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
“higher floors better”
 of 5 bubbles JSMLondonUK, 5 Dec 2016 | Read review
5 of 5