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Hilton Frankfurt Airport Hotel

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Hilton Frankfurt Airport Hotel
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2,023 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
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Reviewed 3 days ago NEWvia mobile

Modern, clean, great customer service. Not one negative thing to say. Perfect if you need quick access to the airport and/or train. Hotel room bathroom was wonderful modern with bath and shower separate.

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Helpful?
Thank Rebecca S
Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 9 October 2016

Pros: Very convenient to airport, nice executive lounge, rooms nicely appointed but small, comfortable beds, stocked mini-bar, nice bathrooms with separate tub and shower, friendly staff. Cons: Rooms are tight on space, getting assistance to unload luggage is awkward and requires leaving someone in attendance at the car, some executive lounge staff not attentive. I really enjoy this hotel for...

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Helpful?
3Thank Mark_Thebaut
About Hotel's Favourite Review
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear Mark_Thebaut, Thank you very much for taking the time to review the Hilton Frankfurt Airport on Trip Advisor. Such detailed feedback is so much appreciated. It is great, that you enjoy our facilities like the Executive Lounge and that you enjoy the convenience of our location. Thank you for complimenting the team, especially your favorable words about Dorian have...

London, United Kingdom
Reviewed 6 days ago NEW

I had a quick overnight stay here pre flight. Personally I am not usually the biggest fan of Hiltons however this one exceeded expectations. Great big, modern and comfortable room, good room service, friendly staff, comfortable big beds and just a couple mins walk straight into the terminal. This would be my hotel of choice should I be routing back...

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Thank Luke M
Makurdi, Nigeria
Reviewed 1 week ago

A place to revisit again and again. Given our experiences with the international diversities both tradional and cultural . We experienced a well served service . I'd give them a big pack on the back in measuring up to these great values and yet keeping up to the busy and demanding nature of staff schedules.

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Helpful?
Thank tarfaliam
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear tarfaliam, Thank you for your loveyl feedback, It is our pleasure to welcome you back again and again at the Hilton Frankfurt Airport. Your comments have been shared with the team, since I am always so happy when guests take the time to comment on our wonderful team. We have a young group of people working with us and...

Binfield, United Kingdom
Reviewed 1 week ago via mobile

A very short stay at this hotel. I had two rooms, one in my name and one in my wife's. We arrived at 11pm but it had taken an hour from disembarking from a London flight to reach this hotel. I had not appreciated that it was a bus ride from Terminal 2. The sign posting from the drop off...

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Helpful?
Thank Binman62
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear Binman62, Thank you for your lobvely feedback following your recent stay at the Hilton Frankfurt Airport. Great to read your detailed observations. Arriving at Terminal 2 you can either travel on the complimentary shuttle bus between the terminals, or take the skytrain, leaving every 2 minutes. You then arrive in Terminal 1, make your way down into the arrival...

Duvall, Washington
Reviewed 1 week ago via mobile

Job. Well. Done. This hotel is a gem- seriously. It is in the top 3 for my travels in the past year. That ranks it very nicely btw... The moment you step into the lobby, you absolutely have left the airport and entered this easily accessed home away from home. I was here four nights for work, and it was...

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Helpful?
Thank j0hnbull
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear j0hnbull, Thank you! What an amazing and encouraging feedback, following your recent stay at the Hilton Frankfurt Airport. Comments like your we share immediately with the entire team, since it is so motivating to all the yourng people working here. We are privileged to have foudn such motivated and dedicated team members, that work tireless to provide experiences like...

Binfield, United Kingdom
Reviewed 1 week ago via mobile

Used for a single overnight stay inbound into Frankfurt and leaving by train the following morning Landed T2 - take the shuttle bus to T1 up the escalator towards the long distance trains and follow the signs . No more than a 5 min walk This hotel has its sister hotel Hilton Garden Inn next to it - 2 differently...

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Thank Spachick64
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear Spachick64, Thank you for deciding in favor of the Hilton Frankfurt Airport. It was a pleasure to have your stay with us and thank you for your loyalty. I am glad to read that your had the possibility to enjoy our Executive Lounge. It is indeed very spacious and a nice area to relax outside your guest room. Hot...

London
Reviewed 1 week ago via mobile

Had an overnight here on way to Vilnius. Landed at Terminal 1 but no signs for hotel. Walked to T2 turned around and lo plenty of signs...seems they forgot about reverse side of signs. Hotel short walk through covered elevated walkway. There are 2 Hilton hotels...garden and normal. Make sure which one you are booked into. Lovely airy modern foyer....

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Helpful?
Thank cue-em
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear cue-em, Thank you for sharing your lovely feedback here on TripAdvisor follwoing your recent stay at te Hilton Frankfurt Airport. I am sure it is very useful to other readers and to travellers looking for a suitable hotel in Frankfurt. Arriving at Terminal 1, we recommend you make your way to the departure hall and from there one escalator...

Reviewed 1 week ago

Bas service, management no at the level, be frequent costumer doesn't´t count... only good point is the breakfast.. but the reception miles away from sheraton on the same airport... I will have to comeback because I don´t book my rooms unfortunately

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Helpful?
Thank Chakall N
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear Chakall N, Thank you for sharing your personal impression. I regret that we did not live up to the standard we are known for. Thank you very much however for complimentig on our breakfast experience. Dear Chakall N. as you have indicated that you will retrun to te hotel, I would apprecaite the opportunity to meet you personally to...

Los Angeles
Reviewed 2 weeks ago

I had tried to reserve a room on Hilton.com to find they want around EURO 500 per night. Found room on united website for around half that and took it for 2 nights- room description: junior suite, city view and access to the executive lounge. Arrived to check in - guy on counter was new and seemed flustered - good...

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Helpful?
Thank DoesNotGetOutMuch
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this review

Dear DoesNotGetOutMuch, Thank you for sharing your impression follwoing your recent stay. I sincerely regret that we could not meet your expectations fully. I do agree with you, we could have handled this better and please rest assured that we have carefully reviewed your feedback with the team. If we promise that we will check on your comfort we should...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Frankfurt Airport Hotel

Address: The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €109 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Frankfurt Airport Hotel 4.5*
Number of rooms: 249
Reservation Options:
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Hotel Style:
#4 Business Hotel in Frankfurt
#5 Romantic Hotel in Frankfurt
#7 Family Hotel in Frankfurt
#8 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Frankfurt Airport Hotel staff and other travellers.
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Questions? Get answers from Hilton Frankfurt Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with an external window”
 of 5 bubbles yelim_88, 17 Feb 2017 | Read review
“the view on the south side so awesome with its quiet air”
 of 5 bubbles tarfaliam, 14 Feb 2017 | Read review
“Use Hilton.com”
 of 5 bubbles DoesNotGetOutMuch, 5 Feb 2017 | Read review
“All are good, not much to see outside anyways!”
 of 5 bubbles TimF639, 23 Jan 2017 | Read review
“Most rooms seem to have a good view”
  • Small but nice
  • Beds were good and all tyoes of pillows
 of 5 bubbles Rancog, 22 Jan 2017 | Read review
5 of 5