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Steigenberger Airport Hotel Frankfurt

3,690 reviews
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Traveller (652)
Room & Suite (229)
Dining (50)
Overview
  • Excellent42%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“executive tower”(105 reviews)
“shuttle service”(67 reviews)
“free shuttle”(60 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,690)Write a Review
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777
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88
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All reviewsexecutive towershuttle servicefree shuttleruns every minutesfamily roomnext morninglobby barexcellent hotellong flightbetween flightsbusiness hotelbusiness tripshort stayconvenient locationfraairlinegermany
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1 - 5 of 1,923 reviews
Reviewed 3 days ago via mobile

We used this hotel due to a flight transfer mixup. When we were told we would be staying at an airport hotel I expected some cookie cutter three star place with no service I couldn’t have been more surprised the Steignberger airport is a modern...More

1  Thank LJA_55
Response from airporthotelfra, Manager at Steigenberger Airport Hotel FrankfurtResponded yesterday

Dear LJA 55, thank you so much for this lovely rating. We are more than happy to read that you have enjoyed your "unplanned" stay to the fullest and that you felt welcome from the first second. Reading your review makes us so proud and...More

Reviewed 5 days ago

This hotel was located well via an airport shuttle bus to transfer you to Terminals. We were given a room in another part of the hotel (business section) which provided quiet & peace. Heavy, dark curtains meant a good nights sleep. A warm welcome from...More

Thank Anne M
Response from airporthotelfra, Manager at Steigenberger Airport Hotel FrankfurtResponded yesterday

Dear Anne, Such a great feedback is always a great motivation for the whole team. Many thanks for that! We are very pleased receiving your kind words and it was our pleasure being your host during your stay in Frankfurt. As many of our guests...More

Reviewed 6 days ago via mobile

One night stay while visiting trade fair, stayed in Executive room. Arrived late so pretty tired. Drilling and banging started at 7.00am in the morning, unimpressed with attitude and response of hotel staff when I complained about the noise. When checking out in the morning...More

Thank Graham/Jane C
Response from airporthotelfra, Manager at Steigenberger Airport Hotel FrankfurtResponded yesterday

Dear Graham and Jane C., As we are constantly working on improving ourselves, we thank you for taking time sharing your personal remarks with us. We regret that you were not completely satisfied with your stay in our hotel especially because you have felt disturbed...More

Reviewed 6 days ago via mobile

The facilities are good and they also have a couple of restaurants on premises, but the rooms are small, i mean extremely small and crowded. Mine smelled as humidity and mold. It is outdated .. a quick in and out, one night, might be tolerable...More

Thank lsoaita
Response from airporthotelfra, Manager at Steigenberger Airport Hotel FrankfurtResponded yesterday

Dear Isoaita, Thank you for taking time rating your recent stay in our hotel. As our guests’ content is our number one goal, we are very sorry that we were not able to measure up. What a pity, that the interior design and the room...More

Reviewed 6 days ago

This hotel was great! For all of us who were left without flights during a flight cancellation in December, we got great rooms, food, and service. Even forgot my bookbag on the the terminal bus and the hotel found it and sent it to me...More

Thank kmccaff697
Response from airporthotelfra, Manager at Steigenberger Airport Hotel FrankfurtResponded yesterday

Dear kmccaff697, Many thanks for your great review! It is a pleasure to read that you enjoyed your stay at the Steigenberger Airport Hotel Feedback like yours is so reassuring to the team. We are very pleased to hear that we were able to convince...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$109 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Frankfurt
#6 Green Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Frankfurt
#6 Green Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (652)
Room & Suite (229)
Dining (50)
Pool & Beach (7)
Hotel & Grounds (375)
Bathroom (72)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Yazan S
27 August 2017|
AnswerShow all 5 answers
Response from airporthotelfra | Property representative |
Dear guests, Our 24/7 free Airport Shuttle busses to terminals 1 (exit B5) and 2 (exit E) run free every 20 minutes with 2 separate busses. To Terminal 2 you can take the small bus opposite of exit E on the 3rd lane. The... More
0
Votes
Google Translation
Jennifer0010
4 April 2017|
AnswerShow all 5 answers
Response from World71 | Reviewed this property |
HI there... Shuttle Service was free. Regular transfers to and from Frankfurt Airport. Short ride. We had free Wi-Fi. Sauna and pool available. Hotel has very high standard; it is a renowned hotel chain in Germany for years... More
0
Votes
Julie D
1 March 2017|
AnswerShow all 3 answers
Response from SanElle | Reviewed this property |
Please ask directly the hotel reservation; you can have either one or two; I had a single room that's why perhaps it is only one bed in my pictures. Very comfy, by the way!
0
Votes
Google Translation
Room Tips
"We were given a room in Business tower so ask for that if you want non smoking and quiet"
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"Room opposite the airport are virtually immune to aircraft noise."
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"Its a business district so you only get buildings"
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"Rooms in the Executive Tower are the best."
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