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24/12/2017 25/12/2017
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    Sheraton Frankfurt Congress Hotel

    Lyoner Str. 44-48, 60528 Frankfurt, Hesse, Germany
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    24/12/2017 25/12/2017
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    Traveller (154)
    Room & Suite (58)
    Dining (5)
    Overview
    • Excellent22%
    • Very good45%
    • Average25%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “business park” (7 reviews)
    “business area” (11 reviews)
    “tram stop” (17 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (581)
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    1 - 5 of 327 reviews

    Reviewed 2 days ago via mobile

    My husband and I were staying at the Sheraton Hotel for a few days. We had a very friendly busboy assisting us with our luggage. His name was Ali Eddouz and he made our stay worth while. Due to unforeseen airline delays and traveling with...More

    Thank linda H
    Reviewed 3 days ago via mobile

    As with many, stranded due to bad weather where Lufthansa cancelled all flights... Whilst Hotel is located close-ish to the airport, you’re really stuck in an industrial estate that is only busy Monday to Friday 9-5. Rooms in dire need of upgrade, whilst clean, very...More

    Thank Maachin07
    Response from Daniela G, Director of Convention Sales at Sheraton Frankfurt Congress HotelResponded yesterday

    Dear Maachin07, Thank you for your nice feedback. We are delighted to the great compliment for Simon. We would like to share this direct with him. It is always motivating when such services are acknowledged. Thank you for that. Currently revitalization measures are being tested...More

    Reviewed 4 days ago via mobile

    Unfortunately forced to stay in this substandard hotel thanks to Lufthansa after getting stuck due to poor weather. Lufthansa provide 20 euros per person for dinner in this hotel. The main restaurant is not offered, however a terrible buffet with plain pasta, rice, and extremely...More

    Thank Adoptedwelsh
    Response from Daniela G, Director of Convention Sales at Sheraton Frankfurt Congress HotelResponded 3 days ago

    Dear Adoptedwelsh, Thank you for your feedback. We regret that you were not satisfied. It is always a great challenge to respond to a Layover. This is mainly due to the short term. It is a pity that you had a unsatisfied stay in addition...More

    Reviewed 1 week ago

    The front desk was very helpful to tourist. Spoke English very well. They were helpful with directions. It was very close to the Airport. The in house restaurant was very good. The room was clean. It has everything you need. The morning breakfast had a...More

    Thank justtravelng
    Response from Daniela G, Assistant Director of Convention Sales at Sheraton Frankfurt Congress HotelResponded 6 days ago

    Dear justravelng, Thank you for your time taken for providing your feedback. We are more than happy that you did enjoy your stay. We will be pleased to share it with our team. Especially our reception team as you mentioned them so helpful. We are...More

    Reviewed 2 weeks ago via mobile

    Incredibly dated hotel. Tired decor. Far from town. Slowest WiFi imaginable. Executive club floor, but small bed with 100% polyester pillows. Too expensive at half the price. Can’t imagine too many Goldman Sachs bankers staying here. The restaurant steak and wine were ok, though.More

    Thank Daoda2
    Response from Daniela G, Assistant Director of Convention Sales at Sheraton Frankfurt Congress HotelResponded 2 weeks ago

    Dear Daoda2, First of all, I would like to let you know how much I appreciate your feedback. That you have taken the time although you have had a bad experience while staying with us is highly appreciated. Only when our guests share their honest...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Spa
    Details
    • Price range
    • US$91 - US$144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Frankfurt
    • #60 Luxury Hotel in Frankfurt
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 396
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ctrip TA, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Frankfurt Congress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hesse >
    • Frankfurt >
    • Niederrad
    • Also Known As
    • Sheraton Frankfurt ,
    • Frankfurt Sheraton
    Add Photo Photos
    Traveller (154)
    Room & Suite (58)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (122)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nihad a
    21 October 2017|
    AnswerShow all 6 answers
    Response from Ashok S | Reviewed this property |
    Sheraton always has Ironing Board and Iron in the room. Tram tickets you buy on the Tram with cash or credit card - consult the reception for which ticket is the best for you to buy. Sim Card I am sure you will find in the... More
    2
    Votes
    Kevintsmith
    14 October 2017|
    AnswerShow all 4 answers
    Response from Ashok S | Reviewed this property |
    If you travel often, buy/keep an adapter(U.S. to Europe) always handy.
    0
    Votes
    PinChow
    4 January 2017|
    Answer
    Response from Ricarda G | Property representative |
    Dear Pin-Chow, thank you very much for contacting us. We do have a fitness area with treadmills and irons among others. We also have a pool, if you like to swim. Please visit our website for further information. We are... More
    2
    Votes
    Google Translation
    Room Tips
    "Higher Floors offer a nicer view."
    Read review
    "Back room have very good view."
    Read review
    "Get a room with a balcony"
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    "Book somewhere else"
    Read review
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