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Sheraton Frankfurt Congress Hotel

PricelineUS$88*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$105*
US$88*
US$89*
US$105*
US$88*
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Sheraton Frankfurt Congress Hotel
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535 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Beijing, China
Reviewed 1 week ago NEWvia mobile

Good hotel if you want just a descent stay to sleep and shower. Near the airport and a bit far from city center. It takes 20euro at least by taxi to go to Zeil shopping area. It's a 15 minute ride to Messe Frankfurt trade fairgrounds. Basic amenities in the room. Overall stay is good and ideal for simple travelers.

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Helpful?
Thank PEkBJ
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear PEkBJ, thank you for having taken the time to provide us with your feedback. It's a very important tool for us to improve our service consistently. We are happy that all in all you have enjoyed your stay. If you would like to avoid to pay 20,- EUR for a taxi, we recommend that you take the tram Nr....

Jerusalem, Israel
Reviewed 1 week ago

Modest amenities, but a reasonable place to put one's head in. The hotel location is pretty dreary, but there are a few good places to eat nearby and easy access to city centre. Lower floors can be noisy.

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Helpful?
Thank yarrz
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Yarrz, thank you for having taken the time to evaluate us. We appreciate the opportunity to learn from your feedback. Regarding the noice you mentioned, we would have loved to know more about its source, as normally both the lower and the higher floors should be the same concerning the silence. We are happy to let you know, that...

Reviewed 1 week ago via mobile

There was smoking smell in the room although prohibited, the mini fridge didn't work, the bathroom uncomfortably small, the staff disregarded the sign not to switch towels and make the bed and ridiculously expensive breakfast.

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Helpful?
Thank Magnús M
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Magnus M, thank you for having taken the time to evaluate us. We sincerely appreciate the opportunity to learn and to improve our services. We sincerely regret, that apparently the previous guest smoked in your room although we do have extra smoking rooms for that. Although this happens rarely, housekeeping is trained to drive the smell out and we...

Reviewed 2 weeks ago

I booked two rooms for two people from May 10th to May 12th (2 nights) at Sheraton Frankfurt Congress Hotel on Booking.com. I received the confirmation email for these dates and total amount 828 €. When I arrived at the hotel, the receptionist said that I had booked one room from 9th to 11th and the other room from 10th...

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Helpful?
Thank Fred L
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Fred L, thank you for meeting me this morning in order to clarify the inconvenience you experienced due to an error in the interface of the systems. I am very grateful for having had the opportunity to make your aquaintance and personally take care of your well-being. We are all looking forward to welcoming you back soon and wish...

Brussels, Belgium
Reviewed 3 weeks ago

Sheraton Congress hotel is as the name says, a conferance hotel and made for that purpose. Large meeting facilities, parking, a large restaurant and a smaller "Stube" for smaller meal and a beer. It is build in 1972 and gives me a kind of DDR feeling which I cannot explain. Panel on the walls, no card for the light on...

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Helpful?
Thank Kas2356
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Kas2356, thank you for having taken the time to evaluate us.Your feedback is important to us, as we strive to improve our services consistently. Regarding the district, Niederrad will experience some changes in the future as a few thousand apartments are being built currently. We are confident, that shops and cafés will follow. We hope that despite or maybe...

Carbondale, Illinois
Reviewed 3 weeks ago

Really easy to get to the hotel from the airport, only three subway stops, then walk about 10 minutes. It looks like it is in an industrial zone with several buildings belonging to Siemens's and others but nothing between . No shops at all with very few restaurant or coffee shops. The room was clean and ordinary. The breakfast was...

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Helpful?
Thank 376billl
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear 376bill, thank you for having taken the time to evaluate us. We are happy that the location and the hotel have been to your satisfaction. The district Niederrad will experience some changes in the future as a few thousand apartments are built. We are confident, that shops and cafés will follow soon. Please know, that we are always open...

Ireland
Reviewed 4 weeks ago

when i went into my room first, i was dissappointed as there was no bottle of water which is unusual. However, the tap water was fine. I ate there the first night and it was good. I forgot my plug converter but the hotel had one. You pay a €15 deposit redeemable on return. Breakfast was good. On the second...

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Helpful?
Thank orlaithmannion
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear orlaithmannion, thank you very much for having taken the time to evaluate us. We are glad, that you have enjoyed your stay and especially pointed out our service at the Front Office and the breakfast area. Also we are happy that you liked the park behind the hotel and that our map was useful to you. Regarding the water,...

Newcastle upon Tyne, United Kingdom
Reviewed 21 April 2017

Asked for room with bath, they have mixed so you should ask if it's important . Hotel located in office area but overlooks stables and a building site currently. Good location if your business is in Neideradd . Lovely hotel very friendly , breakfast and food average but nice. Hotel has good pool and gym too.

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Helpful?
Thank Johnmennim
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Johnmennim, thank you for your good feedback. We appreciate that you have taken the time to share your experience with us. Of course, when you let us know about your personal preferences prior to your next reservation, we will be happy to update your profile. Niederrad is developing a lot these days - up to 5000 apartments are currently...

Byron Bay
Reviewed 16 April 2017

I stayed here as part of a tour - and the hotel staff were fantastic. On arrival, they were helpful of the surrounding area (of which was quite the distance to town) and what to do on a particular holiday when most things were closed etc. The staff at this reception were without fault., it must be said. The room...

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Helpful?
Thank 288djangos
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear 288djangos, first of all, we would like to thank you for having taken the time to evaluate us. We are pleased to learn, that our reception staff took care of you very well and that all in all you enjoyed your stay. Regarding your comment about the different pricing at bar and restaurant, we suppose that you refer to...

Los Angeles, California
Reviewed 16 April 2017

A nice, classic hotel with an excellent staff. The rooms were a bit dated and could use an upgrade. Close to shopping and the Main River (and during Christmas, the Christmas Markets are right down the street!). Overall, a very nice place to stay.

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Helpful?
Thank stevensE8641XY
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear stevensE8641XY, thank you very much for your good evalutation. We are happy that you have enjoyed your stay. Especially your remark about our staff makes us proud. Regarding the rooms, we will be happy to take your comment into account for future renovation plans. We would love to welcome you back soon. Best regards, Your team of the Sheraton...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The centrally located Sheraton Frankfurt Congress Hotel is set in greenery and has 396 modern rooms, swimming pool, sauna, 2 restaurants, a bar and 14 conference rooms. The rooms and suites feature elegant furniture in warm colours and fine fabrics, thus creating a very pleasant atmosphere.Well-being at its best awaits you in our spacious spa landscape. Switch off during an intensive workout on modern equipment in our newly designed Sheraton Fitness. Swim some laps in our generously sized pool. Leave everything behind and simply relax - either in our Finnish sauna or in the steam bath. We will be glad to arrange a time for you. Discover the numerous jogging paths in the municipal forest right on the doorstep or play to your heart's content on an 18-hole golf course in the adjacent golf club. Pamper yourself with a nice massage at the end. Smokers can enjoy a drink in the elegant Davidoff Lounge. And during summer time it is "Biergarten"time in the Sheraton Frankfurt Congress Hotel.Let us spoil you with international and Bavarian a la carte specialties in our 2 elegant restaurants. Afterwards you are directly whisked to the bar and lounge 44 where you can sip a drink or a cocktail in a cosy atmosphere.Our nice summer terrace and the 14 banquet rooms are perfect for conferences and can seat up to 500 people. Set right by the town forest in the Frankfurt district of Niederrad, the hotel has a very good access to the motorway, the town centre and the international airport.The specially designed communal lounge area features contemporary technology like multiple Internet-enabled workstations with WLAN and laptop connectivity plus printing services. Comfortable seating, a plasma television, refreshments, magazines and games create an welcoming ambience.This meeting point is a cosy place for busy travellers! Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Str. 44-48, 60528 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Niederrad
Price Range: €74 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton
Hotel Style:
#12 Spa Hotel in Frankfurt
#55 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Congress Hotel staff and other travellers.
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Questions? Get answers from Sheraton Frankfurt Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors may be noisy.”
yarrz, 20 May 2017 | Read review
“Not really”
376billl, 2 May 2017 | Read review
“Take rooms in higher floors. If you are single prefer the Queen bed option.”
PinChow, 25 Mar 2017 | Read review
“"Rooms with balcony enjoy of wonderful views"”
  • one can get cheated whether is in the city proper or in the middle of the forest
  • splendid sunset!!!
  • refreshing country side views...just at the back of Sheraton
  • near to the airport
  • great forest views
  • just turning around the hotel and the city of Frankfurt emerged
  • astonish sunset view from my room
idrovoviva, 22 Dec 2016 | Read review
“Try to get a room overlooking the forest rather than the road”
carolinesW6305IV, 19 Dec 2016 | Read review
5 of 5
Priceline
US$88* /night
View Deal
Booking.comUS$89
Hotwire.comUS$88
HotelQuicklyUS$105
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*Disclaimer
Prices are for 1 room, 2 adults
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