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Steigenberger Frankfurter Hof

TravelocityUS$192*
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#20 of 268 Hotels in Frankfurt
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$254*
US$192*
Great Deal
US$211*
US$213*
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Steigenberger Frankfurter Hof
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1,806 Reviews from our TripAdvisor Community

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Showing 969: English reviews
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Arlington, Virginia
Reviewed yesterday NEW

This is an impressive hotel with beautifully appointed large rooms. It is centrally located - about 20 minute drive from the airport. The gym is quite small but adequate for a short workout. My only negative experience is the wifi. It was intermittent and unreliable. Otherwise, I found the hotel to be a lovely place to say. I had a...

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Helpful?
Thank Kauaidudette
Reviewed 1 week ago

I don't even know where to begin; the friendly staff? the luxurious building? the warm and cozy rooms and lobby? everything in this hotel and i mean everything is just perfect. I always felt right at home,the house keeping cleans twice a day plus the location is terrific. In addition to all this what completed the comfy and pleasant stay...

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Thank Dalal a
Toronto, Canada
Reviewed 3 weeks ago

This is a 4-star. It's NOT breathtakingly beautiful; it's elegant, pleasant, comfortable. There are some issues they have not ironed out yet. We stayed 4 nights and paid just over CAD $1200 for the 4 nights for a regular, not upgraded room. Which is not actually a five-star price for a city like Frankfurt (more like 4-star price). The good...

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1Thank intrepid1406
Reviewed 3 weeks ago via mobile

Arrived late 9pm at the hotel. After checking in the room we went for dinner and back around 11.30pm The room was unbearably hot and upon complaining the the hotel sent maintenance who tried to fix the air conditioning unit and left. The air conditioning was not fixed and by now late so I decided to open all the windows...

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Helpful?
1Thank Mike D
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Mike, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. We surely failed this time in providing the service we are known for and for that I apologize. We hope you will reconsider staying with us again- we would like...

Reviewed 3 weeks ago

I had a very brief stay at this hotel on business. It was a beautiful hotel with fast and easy checkin. Room was very large and quiet from street noise with a really comfortable bed. I ate at one of the restaurants and the food was delicious (although extremely expensive). Easy walking distance for shopping. My only complaint was that...

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Thank Shannon G
Reviewed 3 weeks ago

This hotel was breathtakingly beautiful and the staff was amazing. I was not terribly impressed with room service food but the hotel itself was glorious. I wish I'd had a chance to use the massive tub.

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Helpful?
Thank Shel M
Brisbane, Australia
Reviewed 3 weeks ago via mobile

We stayed 2 nights at the Steigenberger Frankfurter Hof after a very long flight from Singapore. It was fabulous. The greeting and check-in was quick and friendly and the room was large, and very clean with a great shower and a most comfortable bed. All the staff were friendly and helpful - Auauda helped us with our travel to Frankfurt...

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Thank Margaret P
Dublin, Ireland
Reviewed 4 weeks ago

Hotel is old school 5 star elegance, Very calm and relaxed with excellent service. Location is excellent walking distance from the old town, shopping area and business district. Rooms are not huge but a good size and well equipped.

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Thank Pat M
Basel, Switzerland
Reviewed 4 weeks ago

The hotel is nicely appointed with cordial staff. Fitness and breakfast are good. Spa is expensive. The biggest gripe: WiFi. The performance is poor if you can connect. Once connected you have to continually re-enter room and name after a few hours, even if staying multiple days. Bandwidth is paltry, and does not support Skype for business.

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Helpful?
Thank HaysLJ
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear HeysLJ, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. We were facing some serious issues with our Internet in the last two weeks. We have invested in new WIFI infrastructure in the past year and will switch to a...

Reviewed 4 weeks ago

Very disappointed. This hotel, despite its reputation, failed to show the five stars. Internet did not work at all, anywhere in this hotel. There was no complimentary coffee or tea in our room, we had to order coffee and pay 13 euros for it! The room was just plain and I immediately regretted not booking Best Western or any other...

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Helpful?
Thank Nicoleta O

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: €166 - €364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Steigenberger AG, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Steigenberger Frankfurter Hof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#3 Green Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#16 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Frankfurter Hof staff and other travellers.
12 questions
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3 months ago
Los Angeles, California
5 months ago
Ancona, Italy

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're probably all good. Courtyard is quieter. Streetside is better view.”
intrepid1406, 4 Apr 2017 | Read review
“Away from service elevators”
76shannong, 1 Apr 2017 | Read review
“Only higher grade rooms (more expensive) have coffee makers apparently.”
nicoletao198, 25 Mar 2017 | Read review
“Ask for a quiet room and one where the window will open.”
286waynei, 12 Mar 2017 | Read review
“There are rooms with balcony's you can walk out on ask for one of those they are at the mid level of the hotel.”
ellaw54, 11 Mar 2017 | Read review
5 of 5
Travelocity
US$192* /night
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SteigenbergerUS$211
Booking.comUS$213
TripAdvisorUS$192
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Prices are for 1 room, 2 adults
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