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Steigenberger Frankfurter Hof

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#18 of 274 Hotels in Frankfurt
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1,506 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Newcastle, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Was in town for a trade show, my wife was unable to join me as planned so tried to enjoy the hotel on my own in between meetings etc. I have stayed in Steigenberger hotels in the past (though not in Frankfurt) and found them to be examples German excellence and quality so after a few years I was looking... More 

Helpful?
Thank mathew_mattyman
New York & Bangkok
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 days ago NEW via mobile

Loved this very classy old world hotel. You could look up 5 star in a dictionary and see this place. Full of rich oligarchs, kleptocrats, and masters of the universe (Frankfurt Style). Staff were excellent and efficient. Lots of characters in this grand building that I loved front the lobby to the wide hallways and the charming stairs. Our deluxe... More 

Helpful?
Thank AsiaExpat77
.
1 review
Reviewed 2 days ago NEW

The hotel lactation is excellent and near to main Frankfurt train station and cleanliness of the rpom was good but the construction work was going on on the hotel and a lot of loud sounds that we could not sleep in some times and the WiFi signal was very bad

Review collected in partnership with this hotel

Helpful?
Thank 345eisaa
Shreveport, Louisiana
1 review
Reviewed 2 days ago NEW

I was a little skeptical after reading some negative reviews about this hotel, like things not working in the room, the room being old and dirty, elevators not working properly, etc.etc... but none of that applied to my stay or room. I stayed here for 1 day and 1 night (my first time in Frankfurt) and was very pleased. For... More 

Helpful?
Thank Andrew S
Switzerland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

I have to start by telling you that I love this hotel and I stay there each time I am in town for business. The French restaurant is of top quality and the hotel always maintained its cosy stile of welcoming guests . Now they started to modernise the rooms. As a principle I have nothing against revamping hotel rooms... More 

Helpful?
Thank wjBauer
Singapore
1 review
Reviewed 3 days ago NEW

This is my third time staying at the Steigenberger in Frankfurt, and I wouldn't consider staying anywhere else. I love the central location, historic ambience and legendary breakfast spread. Many of the staff seem genuinely nice too.

Review collected in partnership with this hotel

Helpful?
Thank Sharon S
Minneapolis, Minnesota
1 review
Reviewed 3 days ago NEW

We spent one night here for the Christmas Market. It is in a great location and the staff was very helpful. Big room with high ceilings. The bar was hoping in the evening and was a lot of fun. Woudl definitely stay here again!

Review collected in partnership with this hotel

Helpful?
Thank Spiderspice
London, United Kingdom
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 days ago NEW via mobile

Very nice hotel, big big rooms. Run how hotels should be run. Efficient, with everything you need and a few added nice touches. The bar is a little on the expensive side if your not on expenses. Good location close to everything.

Helpful?
Thank gazza_newman
Chicago
1 review
Reviewed 4 days ago NEW

Great location and OK hotel but for the prices, there shouldn't be a leak in bathroom, the elevators should work and it would be nice to get the room every day. Also, being able to hear your neighbors through the bathroom walls is not optimal.

Review collected in partnership with this hotel

Helpful?
Thank 837jonj
Knoxville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

I booked a Studio Suite for my 3 day visit to Frankfurt prepaying at a lower non-refundable rate. When I checked in I was told I did not reserve a Studio Suite. I showed the person that was checking me in my reservation receipt and after a conference with other hotel staff she finally agreed the reservation system was wrong... More 

Review collected in partnership with this hotel

Helpful?
Thank Itravel19
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Itravel19, I am deeply sorry that your experience at our hotel will not remain in good memory – thank you for sharing this and please do accept my apologies. At the same time please accept my apologies for the lack of service experienced during your stay. Having discussed your case with our team I am now able to say... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: €155 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Green Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Frankfurter Hof staff and other travellers.
11 questions
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Ancona, Italy
Los Angeles, California
14 days ago
Raleigh, NC
over a year ago

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Questions? Get answers from Steigenberger Frankfurter Hof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 522 which has a beautiful view with a balcony. You can't go wrong with a room in that vicinity.”
 of 5 bubbles KenScolorado, 28 Nov 2016 | Read review
“get a signed confirmation on your smoking room or they might give it to some one else”
 of 5 bubbles alsaudwael, 14 Nov 2016 | Read review
“All rooms would seem to be fine.”
  • Bathroom
  • Room
 of 5 bubbles Stoic1948, 4 Nov 2016 | Read review
“Rooms above the lobby looking over the restaurant have better views”
 of 5 bubbles Coco_DCC, 3 Nov 2016 | Read review
“Ask if the room is one of the recently renovated rooms”
 of 5 bubbles chippola74, 22 Oct 2016 | Read review
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