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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,703 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,747: English reviews
Caldwell, New Jersey
Reviewed 10 July 2015 via mobile

The location is exceptional for international travel through Frankfurt. The rooms are a bit dated but clean. The property offers all the amenities any traveler needs. I had dinner at the Flavors Restaurant and was quite pleased with the service, food preparation and presentation. All the hotel staff I encountered were highly professional and helpful. Would definitely stay here again.

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Helpful?
Thank Stugot2
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Stugot2, Thank you for your fantastic feedback regarding your recent stay at our hotel! We are glad to hear that we offer all the amenities any traveler needs – because that is indeed one of our main purposes. Also, I like to say thank you, for your words about our staff and our restaurant. We try our best to...

Bellevue WA
Reviewed 10 July 2015

Booked this hotel like 100s of other people, to be convenient to an early morning the flight the next day. Worked well for our purposes. The staff were all very nice. the room was a good size and clean. They offer free internet access just to print your boarding passes, otherwise it costs.

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Helpful?
Thank LoveToTravel1962
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear LoveToTravel1962, Thank you very much for sharing your impressions about the Sheraton Frankfurt Airport Hotel here on TripAdvisor. I am very pleased to read your compliments. Our hotel is indeed very convenient for travelers who need to catch an early flight the next day. We are very much looking forward to the pleasure to be your hosts again. Best...

São Paulo
Reviewed 10 July 2015

We were positively surprised by Sheraton Frankfurt Airport. Airport hotels tend to be uggly and without personality but this hotel was nice and perfect for when you are in transit. We stayed in a family room, one king and two single beds, very clean and spacious with a nice bathroom. Overall an excellent experience for an Airport Hotel.

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Helpful?
1Thank saopaulo36
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear saopaulo36, Thank you very much for your time to share your experience about your recent stay at our hotel. We are glad to read that you were positively surprised by our airport hotel. Our family rooms are perfect for a rest when traveling with kids. Featuring one double bed and two single beds, the room is a perfect hideout...

Singapore, Singapore
Reviewed 9 July 2015 via mobile

Great choice as it's the nearest from all the nearby hotels within frankfurt airport Stayed in family room; one double and 2 single bed; huge room with huge toilet as well. Services were great; staffs are friendly and helpful. Price wise it's reasonable enough. Breakfast is optional at 32€ . I would suggest you go to airport city mall as...

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Helpful?
Thank Irah H
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Irah H, Thank you very much for your recent stay with us and for your feedback and commendation of our staff. They really are friendly and helpful and we are very proud of them! Thank you also for recommending us to people who arrive late or have an early flight to catch. We really appreciate that. My team and...

california
Reviewed 9 July 2015

We always use this hotel as our base when traveling home from Frankfurt. We fly in the day before our flight and stay overnight. The hotel is attached to the airport and the staff is wonderful. They will take you luggage the day you leave directly to the airline for your check in and make it as seamless as possible....

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Helpful?
Thank chamonixCalifornia
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear chamonixCalifornia, thank you so much for always staying with us when traveling home from Frankfurt and for recommending our hotel - we really appreciate that. And of course thank you for your kind words! To give our guests a feeling of home is what we are after. So we are very happy to read that you had a great...

Houston, Texas
Reviewed 8 July 2015

This is an excellent hotel located right in the airport which makes for easy flight check-in the next morning. The staff were very friendly and helpful. The club level lounge was very relaxing and had excellent food and drink. I will surely stay here again on my next trip to Frankfurt.

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Helpful?
1Thank J F
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear J F, Thank you for your cheering words! I am very proud to read your compliments about our staff and that you enjoyed our relaxing club level with excellent food and drink. I gladly will forward your compliments to the regarding department. We would be thrilled to welcome you again on your next trip to Frankfurt. Best regards, Ralf...

Locust Dale, Virginia
Reviewed 8 July 2015

We didn't have a smooth start as the room was warm when we arrived. The hotel desk dispatched a mechanic who told us if the room didn't get cool within an hour or so they would move us.......well it didn't and we did move. It was a small inconvenience so we had a good night's rest in a cool room...

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Helpful?
Thank Donald D
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Donald D, Thank you very much for your honest feedback and thank you for the good score you gave us - though there was a small inconvenience, wherefore I would like to apologize for. We are glad to read that you had a good and restful night after you moved to a new room and that you made your...

western australia
Reviewed 8 July 2015 via mobile

After being in transit/ air for nearly 22 hours it was great to spend the night here. Had a family room with lots of space. Beds were comfortable, and it was just a hop, skip and a jump to get our next flight. Reception staff were great. Booked months ahead so the room price was reasonable.

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Helpful?
Thank kazza2904
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear kazza2904, Thank you for staying at our hotel for a little rest on an exhausting trip. I appreciate that you gave us a good score. It is good to see that you had an enjoyable stay. We really hope that you will choose our hotel again for your next stay at the Frankfurt Airport. Best regards, Ralf Stresing General...

Denton, TX
Reviewed 7 July 2015 via mobile

We always stay here the night before our flight out. It just makes for a trouble free morning. As in the past, the Sheraton for the most part delivered again. The advance booking rate of €112 was hard to beat. The only downside was the surly gal at the registration desk. I suppose that I upset her in some way...

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Helpful?
Thank Tupelo010835
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tupelo010835, We truly appreciate your recommendation here on TripAdvisor and would like to thank you very much for choosing our hotel before you fly out. We are happy to read that we can provide you a relaxing spot just next to the airport, so that you can have a trouble free morning. We are very much service oriented and...

Friday Harbor, Washington
Reviewed 7 July 2015 via mobile

The hotel is a very nice with all the amenities you would expect from. Sheraton except there is no pool. The rooms are spacious, clean and nicely decorated. The German restaurant is quite nice. We also tried out the lounge but quickly got sticker shock. Yes I know it is at an airport but I believe they really jacked up...

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Helpful?
Thank Travel_Pin_Man
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Travel_Pin_Man, Thank you very much for your feedback about your recent stay at our hotel. We are pleased to read that you were satisfied with our rooms and our cozy German restaurant Taverne. We do not want to blame the lack of signposting on someone else and we do our best to get the permissions from the airport authority....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €97 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it is not worth the money to pay to stay in this hotel”
  • it is not clean and disaster towels
598ghazaleha, 19 Apr 2017 | Read review
“Rooms facing the airport and runway nice view”
lsavaresse, 14 Apr 2017 | Read review
“Ask for rooms in the newer wing”
Abraham1_11, 1 Apr 2017 | Read review
“See what is the extra charge for the rooms at the Club Tower”
orrenc2017, 31 Mar 2017 | Read review
“Away from elevators”
derekbI5509NZ, 27 Mar 2017 | Read review
5 of 5