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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,652 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,703: English reviews
Doha, Qatar
Reviewed 16 August 2015

Other than the tricky navigation of the way to the hotel, the overall experience was excellent. Easy and convenient parking, smooth check in and good customer service. We asked for an extra bed for my daughter and our request was quickly honored at no extra cost.

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Helpful?
Thank WaelD
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear WaelD, Thank you very much for your feedback about your stay at our hotel. We are pleased to read that you enjoyed your stay and our convenient location with direct access to Frankfurt's International Airport. It is indeed only a short walk to the airport terminal and train station. Our family rooms are excellent for families with two or...

Reviewed 14 August 2015 via mobile

The people were super nice to us. The service was great when we ordered an extra bed, when we got there it was already set up for us. It was a great stay even if it was only for one night. What was also great was that there was free wifi for our room and it was pretty fast! Great...

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2Thank Amaal D
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Amaal D, Thank you very much for your positive feedback about your stay at our hotel. I am very glad to hear that you enjoyed your stay at the Sheraton Airport Hotel & Conference Center and were able to experience the services we have to offer. I will gladly share your comments with the team. Best regards, Ralf Stresing...

Lady Lake, Florida
Reviewed 13 August 2015

The front desk check in gave us a warm greeting and allowed an early check in with a smile, and at no extra cost to us. We did not sleep on our flight so we were exhausted! A nice, very clean room was so welcome. Free wifi station and a coffee cafe very relaxing. When I could not log on,...

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Helpful?
Thank Maryanne B
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Maryanne B, Thank you very much for your nice and positive review. It is great to read that you had a fantastic time throughout your stay at our hotel and that my team took good care of you. It would be wonderful if you would stay at our hotel again the next time you will be in Frankfurt. Best...

Remington, Indiana
Reviewed 13 August 2015

We have been staying here for at least 15 years on our semi-annual trips as missionaries to Eastern Europe, and are always grateful to have such a blessed oasis as we arrive travel-weary after a long flight from Chicago. Our friends the bellboys as well as the entire staff always go the extra mile to care for our personal needs....

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Helpful?
Thank Countryman36
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Countryman36, Thank you very much for that awesome review. I am very happy to see that you all had a great time at our hotel. It makes us very proud to hear that you are visiting our hotel for 15 years! We are very delighted to read the compliments on our staff. To give guests a feeling of home...

NJ
Reviewed 13 August 2015

Conveniently connected to Terminal One.(a short walk), this hotel is ideal when transiting or traveling in/out of Frankfurt. The rooms are large, comfortable and clean. The Executive Rooms have a work center and a coffee maker (what an idea!?). The hotel is showing mild signs of wear. Nothing that would change your experience in any way. TIPS: There is parking...

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Helpful?
Thank RT7661
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear RT7661, Thank you so much for the short but great review! We really appreciate that. We are currently refurbishing 244 guest rooms with completely renovated bathrooms. Hopefully your travels will bring you back to Frankfurt, so you can enjoy one of these rooms! It makes us happy to see that you enjoyed your stay with us and it will...

Reviewed 12 August 2015

I didn't feel well just before a flight back home from Rome, Tunisia and and overnight with friends and business partners in Germany. The room was affordable, comfortable, quiet, and a safe haven. I had lunch in the restaurant, their buffet. It was amazing! TV had more than BBC and CNN in English. The massage place down the hall was...

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Thank Maria K T
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Maria K T, We are very glad to hear that you had a pleasant stopover in Frankfurt. There is indeed very good soundproofing at our hotel to block out noise from the airport or highway. Once you are inside the hotel, you do not feel at all like being at one of the world`s busiest airports. Thank you for...

Toronto, Canada
Reviewed 12 August 2015

What can I say....absolutely the worst ever experience I have had at a Sheraton Hotel location. Stay date: First wed of August 2015 Location: Excellent Arrival/Reception: Was a line up when I arrived at the hotel (literally walk across from Terminal 1). Turns out their computer system was being upgraded at that time so everything was being done manually. Literally...

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3Thank Awesome D
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

We would like to thank you for your constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. First of all, we sincerely apologize for the inconveniences caused. I would...

Dallas, Texas
Reviewed 12 August 2015

We had just spent several hours waiting for our Rome - Frankfurt flight at the Rome airport. Arriving at this hotel was like a breath of fresh air. My family was tired, sweaty (parts of the Rome airport have no air conditioning) and exhausted. Fortunately, we got a beautiful suite with great service. I might fly back to Frankfurt just...

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Thank Doug75225
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Doug75225, Thank you so much for your kind review. We always try our best to make our guests feel comfortable and I am glad to see that your stay exceeded your expectations. It makes us proud to hear that you "might fly back to Frankfurt just to stay at our hotel". We would be so happy to see you...

Bengaluru, India
Reviewed 11 August 2015

Clean and quiet rooms at the airport, just a short walk away from the terminal. Ideal location. Rooms are spacious, with comfortable bed. Breakfast spread is good and delicious. Overall, a pretty good airport hotel

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Thank sdarshan15
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear sdarshan15, Thank you for posting a feedback on this website to let us know how we scored. I value your feedback highly. Indeed, our hotel has the ideal location for travelers. Thank you for very much for choosing to stay with us. We hope to see you soon! Best regards from Frankfurt, Ralf Stresing General Manager

Illinois
Reviewed 10 August 2015

I am completely satisfied with my last stay at this hotel -- the Club room on the 7th floor was very clean, it was very quiet, all the amenities were in proper working condition, the bed was ultra-comfortable for a long rest after a very long flight. I was courteously greeted by the receptionists on the ground floor and on...

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1Thank irina g
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Mrs. irina g, Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. A hotel can only be as good as its staff and I am happy to read that my team, especially Mr. Lindner, took good care of you. I will gladly forward...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €95 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#28 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Away from elevators”
 of 5 bubbles derekbI5509NZ, 27 Mar 2017 | Read review
“Get a room with lounge access.”
 of 5 bubbles Knabebug, 22 Mar 2017 | Read review
“Go for at least a renovated deluxe room”
 of 5 bubbles Isara2, 22 Mar 2017 | Read review
“choose a renovated room”
 of 5 bubbles Larry121, 17 Mar 2017 | Read review
“Rooms on the 6th floor called SPG were good and had a view of road side.”
 of 5 bubbles NarasimhaM_13, 11 Mar 2017 | Read review
5 of 5