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Sheraton Frankfurt Airport Hotel & Conference Center

TripAdvisorUS$121*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$254*
US$121*
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US$127*
US$128*
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,758 Reviews from our TripAdvisor Community

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Showing 2,784: English reviews
Victoria, Canada
Reviewed 7 November 2015

A couple of years ago we were stuck, overnight, in Frankfurt and the airline put us up here. Our room overlooked a 6 lane highway, a railway and, of course, was right by the runway. We had the best night's sleep in an airport hotel ever. The room was triple glazed, the blinds were fully blackout and the A/C was...

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Helpful?
Thank Exilelass
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Exilelass, Thank you very much for choosing to stay with us in Frankfurt during a stopover. We are very proud to read that you choose us over a stopover in Rome because of the good experience you had with us. Our main purpose is to provide the best service to our guests, whether they are passing through Frankfurt or...

Cleveland, Ohio
Reviewed 5 November 2015

Check-in problem. Understandable. My reservation was missing. Apparently, someone with same surname, and first name had reservation for day before my stay--understandable confusion resulted in my reservation being deleted. Hotel staff was fantastic! I was not blamed. In fact, even before fault was known, staff was quite apologetic, and made sure that guest comfort was ensured. When it was clear...

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Helpful?
Thank Chris M
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Chris M, Thank you so much for your kind words and the good score you gave us – although we had a little bumpy start at the check-in. We really appreciate that. We really believe that personal service makes the difference and you are right: Anybody can have problems – this is just human. And indeed, it is about...

Johannesburg, South Africa
Reviewed 4 November 2015 via mobile

Located at the airport may have an advantage...in all other respects this hotel is best avoided. Isolated and offering very mediocre service, clearly only survives because of airplane staff and travel delays. Conference venue and food is below par...staff and service quite poor and all at a hefty price. One of the worst Sheraton hotels I have stayed at.

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Helpful?
Thank AsadBhorat
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AsadBhorat, First of all, I would like to thank you for taking the time to let us know your comments from your last stay. Unfortunately, we did not meet your expectations. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept my sincere apologies. If you would give...

Washington, D.C.
Reviewed 3 November 2015

I was trepidatious about staying at an airport hotel (of necessity, due to a long layover). But the Sheraton is an oasis near the Lufthansa check-in area, with rooms that are well sound-proofed. Ours was super-clean, modern and comfortable. Not the height of luxury, but functional and quiet. Neighbors seemed to be business folk, not party animals. The hotel restaurant...

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Helpful?
Thank USAKit
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear USAKit, Thank you very much for sharing your review on TripAdvisor with us. We were pleased to welcome you to our hotel. Even we are so close to Frankfurt's International Airport, we try our best to be a relaxing spot for our guests – thank you for valuing this. We know how important sleep is when it comes to...

Philadelphia, Pennsylvania
Reviewed 2 November 2015

First let me address the good. I got a Priceline deal for less then 100$. No complaint there. I arrived early AND got a room at about noon. That is a nice extra after a long flight The Reception was ok. The rooms are a bit simple, but ok The bathroom..... I am pushing 6'2 (189cm) I had problems standing...

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Helpful?
Thank manyroadsuntraveled
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear manyroadsuntraveled, Thank you very much for your feedback on your recent stay at our hotel. Getting a room prompt to recover from a long flight is indeed very nice. We always try our best to make everyone feel comfortable and relaxed, even we are located at such a busy place. Thank you also for giving us your feedback on...

Stuttgart, Germany
Reviewed 2 November 2015

I remember the Sheraton Frankfurt Airport to be exceptionaaly outdated and a real dissappointment some 10 years ago. Good thing is, the hotel is now redecorated and modern. Rooms are up to date and nicely furnished. Bed is excellent. Bathroom with some downsides, I believe, some of the old equipment was kept an some (bathroom appliances) are either already deteriorating...

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Helpful?
Thank execpilot8138
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear execpilot8138, Thank you very much for your positive feedback about your stay at our hotel. We are pleased to read that you enjoyed your stay this time so much than 10 years ago. We try to keep pace with the expectations of modern travelers and regularly carry out renovations. Our hotel has indeed undergone various huge modernizations and additional...

Milwaukee, Wisconsin
Reviewed 2 November 2015

This hotel is extremely unique for an airport location and had many lovely attractions to stay here. I would give high marks for service, set up, food, drink, fitness & entertainment. This is why..... We held two business meetings here back to back for 200-300 people. We were very well taken care of and the space for this number is...

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Helpful?
Thank Wren S
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Wren S, Thank you so much for sharing your feedback on TripAdvisor with us. We are very happy about the good score you gave us and about all the positive facts you have mentioned in your review. It makes me very proud to hear that my team took good care of you and your business guests. We really appreciate...

Setiu
Reviewed 2 November 2015 via mobile

Hotel was nice place to stay, a bit dated, definetly needs upgrading tp the standard 5 star it caims to be. However i had a nice coffee in the glasshouse area, lena was so professional and fixed my wifi. The wifi is very confusing and so frustrating as is the airport too.

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Helpful?
Thank eireann1976
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear eireann1976, Thank you for taking the time to share your feedback on your recent stay with us. I am happy to inform you that we have already started with a touch up of 240 rooms in the hotel. Especially the outdated parts in the rooms and the bathrooms will be renewed with modern colors and patterns. It will be...

San Rafael, California
Reviewed 30 October 2015 via mobile

It is impersonal and that's ok It's comfortable and so very convenient. When I have a morning oversees flight I get there the night before to check in with my carrier (lufthansa, not sure how other carriers handle this)boarding pass and luggage and no one in line. Have some dinner and go to sleep in there very comfortable beds. Next...

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Helpful?
Thank Ingrid E
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Ingrid E , We are so happy to read your review and your kind words about us. Thank you very much for always staying with us when you are at the Frankfurt Airport. It is indeed the perfect place to have a relaxed stay before leaving Frankfurt. There is no stress like being in a traffic jam or searching...

ohio
Reviewed 29 October 2015

We were put up in the Sheraton due to a missed connection. The staff at the desk were wonderful. The hotel is attached to the airport but be advised it is a long walk. We had adjoining rooms and they were huge and well appointed. After asking at the desk we were given an "unexpected stay pouch" full of toiletries...

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Helpful?
Thank plan09
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear plan09, Thank you for your feedback regarding your recent stay at our hotel! Missing a flight can be really annoying. So we are very pleased to hear that we were able to “ease your pain. Also, I’d like to say thank you for your kind words about our staff and our restaurant. We try our best every day to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €100 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#28 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're looking for an airport view without the airport price, you may opt for one with a view of The Squaire”
  • Well stocked mini bar
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bajan300, 25 May 2017 | Read review
“Stay at the Hilton, a two minute walk”
  • Black Mold
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  • Chip in TV stand
Chino24, 22 May 2017 | Read review
“try to get into the Tower rooms”
625ralfj, 22 May 2017 | Read review
“View of the airport”
40markw, 12 May 2017 | Read review
“Quick Overnight at the Airport”
shleca, 10 May 2017 | Read review
5 of 5
TripAdvisor
US$121* /night
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Hotels.comUS$127
Booking.comUS$128
AMOMAUS$254
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Prices are for 1 room, 2 adults
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