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The Westin Grand Frankfurt

1,442 reviews
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Traveller (574)
Room & Suite (734)
Dining (165)
Overview
  • Excellent49%
  • Very good33%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,442)Write a Review
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Show reviews that mention
All reviewsexecutive clubheavenly bedkonstablerwache stationnespresso machinethe main shopping streetvery nice hotelchristmas marketshopping areathe location is perfects bahnan upgradebreakfast buffet isearly checkzeillobbystarwoodconcierge
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1 - 5 of 1,020 reviews
Reviewed yesterday via mobile

The hotel is close to the shopping district! It is also close to the metro station which links to the exhibition center! The staffs are very helpful and friendly! We will definitely come back when we are in town

Thank osmoosmo
Reviewed yesterday

I entered the Westin Grand Frankfurt with great expectations and most of them were met. I stayed here for 2 nights for business. The hotel's grounds are beautiful and convenient. The room was spacious and the bed was sooooo comfortable and big. The food I...More

Thank Maya M
Reviewed 1 week ago via mobile

Stayed here for 3 nights when in town on business. After arriving in Europe off an overnight flight from Canada I was thrilled to be allowed to check in early because I I am am SPG Gold member. I was extremely appreciative as I would...More

Thank JOANNE M
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 1 week ago

Dear JOANNE M, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive feedback and comments. We work continuously to ensure flawless service and to produce great experiences for our guests. We are happy to...More

Reviewed 1 week ago via mobile

I have stay here before and it seems like the service's or the lack of is getting worst. My staying here is not by choice is provided by my company. I arrived on the 7th of February check in about 1020am. Inquire about getting a...More

1  Thank babewong15
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 1 week ago

Dear babewong15, Thank you for taking time to rate your recent stay with us here on TripAdvisor. We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept our sincerest apologies that our committed...More

Reviewed 2 weeks ago

The Westin Grand is a top quality business hotel in downtown Frankfurt. While the hotel may start to get a little dated/be in need of a makeover some time soon, the staff strives for excellence and ensures a hassle-free travel experience for the business traveler....More

Thank luketheduke_vie
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 2 weeks ago

Dear luketheduke_vie, Thank you for staying with us and we appreciate you taking time to share your experience on Tripadvisor with us. I am very happy to hear that you enjoyed the service provided from our associates. This is finally what we train for on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$156 - US$745 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#29 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$156 - US$745 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#29 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
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Traveller (574)
Room & Suite (734)
Dining (165)
Pool & Beach (20)
Amenities (53)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
bgower22
7 August 2017|
AnswerShow all 6 answers
Response from Justine W | Reviewed this property |
No the hotel does not have a shuttle. The hotel is a block from the train station. A taxi is around 50 euros depending on the amount of luggage and which way the driver goes.
1
Vote
123diane456
17 July 2017|
AnswerShow all 6 answers
Response from Mirooke | Reviewed this property |
Take a metro. Cheap, direct line, quick and stops right next to the hotel. Frankfurt (Main) Konstablerwache is the station where you have to get off.
1
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1234567
Room Tips
"Rooms on the top floor offer exceptional views with easy access to the gym, pool and Spa."
Read review
"Room 583 is very quiet and is away from the street."
Read review
"I guess wait until after 3pm even if your reservation says check in is at 2pm"
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"A/C not the best. Request a fan"
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