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The Westin Grand Frankfurt

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Traveller (590)
Room & Suite (741)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,481)
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All reviewsheavenly bedkonstablerwache stationthe club loungenespresso machinethe main shopping streetvery nice hotelchristmas marketshopping areaan upgrades bahncentral locationbreakfast buffet isearly checkzeillobbystarwoodconcierge
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1 - 5 of 1,042 reviews
Reviewed 2 days ago via mobile

Stayed at the Grand Weston Frankfurt again on business and was very disappointed, Gold SPG membership doesn’t seem to mean much at this hotel either. First room had been occupied by a smoker and the windows were open to try to disperse the smell. Second...More

Thank Matthew G
Hotel's Favourite
Reviewed 3 weeks ago

We've stayed at this Westin as part of vacations on multiple visits. This is one of our favorite hotels in all of Germany. We were fortunate enough to get suite upgrades during our last two recent visits, so the rooms were very large and well...More

Thank Betty U
Reviewed 3 days ago via mobile

I have simple requirements for a hotel. Clean, quiet, air conditioning! And I have been traveling a lot for 30 years. Westin hotels are usually really good. This time the AC didn’t work. I told them after the first night. No feedback. Same result second...More

Thank Bernhard W
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded yesterday

Dear Bernhard W, Thank you for taking time to rate your recent stay with us at the Westin Grand Frankfurt here on TripAdvisor. We sincerely regret that we did not meet your expectations especially in regards to the non-functioning air conditioning and that we did...More

Reviewed 3 days ago

A traditional five-star hotel. Great location, great service. Room were spacious, 2xdouble bedding in our room. Lots of space to move around. Tasty and fresh food from the breakfast cheer up our morning. Very comfy bedding allow us to have a good rest that help...More

Thank Rosanna2516
Reviewed 5 days ago

The Hotel is a bit dated but excellent beds quite and very clean. The pleasant surprise I am talking about is the outstanding service by the concierge Kevin Pepke. Here is a young man who is totally in tune with his guests. My son and...More

Thank Rami B
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$168 - US$575 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#34 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$168 - US$575 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#34 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
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Traveller (590)
Room & Suite (741)
Dining (168)
Pool & Beach (20)
Amenities (53)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
bgower22
7 August 2017|
AnswerShow all 6 answers
Response from Justine W | Reviewed this property |
No the hotel does not have a shuttle. The hotel is a block from the train station. A taxi is around 50 euros depending on the amount of luggage and which way the driver goes.
1
Vote
123diane456
17 July 2017|
AnswerShow all 6 answers
Response from Mirooke | Reviewed this property |
Take a metro. Cheap, direct line, quick and stops right next to the hotel. Frankfurt (Main) Konstablerwache is the station where you have to get off.
1
Vote
Room Tips
"Corner suites and 2-story suites are large and fabulous!"
Read review
"Ask for upper floors."
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"The rooms are probably very , very similar so probably all fine"
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"Beware of the outdoor cafe' in the back of the hotel....................."
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