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Hotel Hamburger Hof

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#18 of 268 Hotels in Frankfurt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Hamburger Hof
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668 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Reviewed 27 February 2017

This hotel is located very close to Frankfurt, but very quiet. Room is not so spacy and it is difficult to find a place to open suitcase. For single or young travelers, it would not be a problem. Staffs are all friendly. Breakfast is also good. Considering the rate this hotel is very cost effective.

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Helpful?
2Thank Seiichi N
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Seiichi N, Thank you for sharing your impressions with us and the other travellers. It is my pleasure to read that you overall enjoyed your stay with us. For your future stay I would like to offer a higher room category for your convenience. It would be our pleasure to have you back with us in the not too...

Chisinau, Moldova
Reviewed 12 February 2017

It was the second time there but if needed we will book it for the company for 3rd year as well :) Although the rooms provided were small this year, they were very cosy and clean Near the big Messe, near the Plaza and close to the center of the city Very good location A lot of restaurants near the...

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1Thank alakD9903KN
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear alakD9903KN, Thank you so much for taking the time to share your valued impressions and your loyality. It has been such a pleasure to read that you felt all your expectations met during your stay with us and you enjoyed the central location. It is a huge compliment for my team to hear that you have felt so well...

Toronto, Canada
Reviewed 27 January 2017

Very clean, rooms are comfortable and equipped with regular amenities. The hotel is conveniently located within steps to Frankfurt's main transit hub. The staff is very friendly. Only inconvenience might be the small elevator.

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Helpful?
Thank JFTrav
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear JFTrav, In behalf of the entire team we would like to thank you for your friendly review. It is great to read that you could appreciate our very central location as well as our friendly staff. We are looking forward to the pleasure of welcoming you back soon. Warm regards, Pamela Siskos Guest Relation Manager

Reviewed 26 January 2017

There was no need to hop on another train or bus from FRA as this hotel is just across the street. The rooms were pretty basic and beds were cozy. The breakfast was fantastic. The staff was friendly as well.

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Helpful?
1Thank Elizabeth B
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Elizabeth B, Thank you very much for your 5 star rating. We are very glad to hear that you had an enjoyable stay with us and appreciate the time you have taken to share your experience. I was pleased to share your friendly with colleagues and our entire team can`t wait to welcome you back. Warm regards, Pamela Siskos...

Cork, Ireland
Reviewed 23 January 2017

Excellent quality. Room near lift less quiet but at a very good price. Location excellent, especially when travelling by train. Breakfast very good and free newspaper! Best price found on hotel website.

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Thank holgerh1234567890
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear holgerh1234567890, It is fantastic to read that you were so pleased with your stay and could enjoy our very central location. Do not hesitate to contact me personally via Pam.siskos@hamburgerhof.com regarding any future inquiries. We appreciate your feedback and we look forward to your next visit. Warm regards, Pamela Siskos Guest Relation Manager

Vancouver, Canada
Reviewed 22 January 2017

I was "forced" to spend an unanticipated night in Frankfurt due to an airline issue and booked a room in this hotel. It was an excellent surprise!! Nice rooms and excellent location! The location right next to the Hauptbahnhof (main train station) made for easy transfer /to/from FRA airport (although not as close to the main pedestrian area in Frankfurt...

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Helpful?
Thank Rod8808
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Rod8808, Thank you for your great review! We are thrilled to read that we could turn your undesired night in Frankfurt to a great one and that you will be definitely returning to our hotel. I am glad to assist you personally regarding any future bookings or requests. Feel free to contact me via Pam.siskos@hamburgerhof.com. We cannot wait for...

Derby, United Kingdom
Reviewed 16 January 2017

We stay at the Hotel Hamburger Hof every January whilst working at the Messe Frankfurt. Over the years we have got to know the staff very well and they have become friends. They have seen us through several crises over the years of staying, and were so helpful when we were stranded in Frankfurt for two additional days a few...

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Helpful?
1Thank Simon V
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Simon V, Wow! Thank you so much for letting all of us know how satisfied you have been over the last years. I am so impressed of what you were saying " You arrive as a guest and leave as a friend". The time you have taken to recommend the Hotel Hamburger Hof to the other travellers is a...

Reviewed 2 January 2017

the quality of the bedroom is very good and spacious and it is closely located behind the Frankfurt Central Station. Staff are responsive to my enquiry of the travel information. However, the variety of choice of breakfast is quite limited.

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Helpful?
Thank Matthew L
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Matthew L, It is a pleasure to read that you felt so well taken care of. We appreciate any kind of feedback from our valued guests, as it inspires and motivates us. We are glad you indulged the central location and the quality of the bedroom. If there is anything you would like to send as suggestion or wishes...

Dundee, United Kingdom
Reviewed 22 December 2016

We stayed at the Hamburger Hof for 4 nights and the hotel was excellent. Clean modern and well decorated throughout. Breakfast had a very large choice of foods and limitless coffee. Access to Frankfurt public transport was 100 metres from the hotel, the subway and train station were easy to use and we made all of our journeys this way...

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Helpful?
Thank thejackfamily2016
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear thejackfamily2016, We are very happy that you enjoyed a very pleasant stay and a great local experience with us and that you will return because of your great experience with us. Thank you for taking the time to send us your detailed impressions. I certainly shared your motivating words with the entire team. It is a huge compliment for...

Raleigh
Reviewed 15 December 2016

Stayed here for only one night as we were visiting Christmas Markets. Great location near train station, but it didn't seem really the best neighborhood to walk around. We never felt unsafe, but just a little uneasy at times. The staff was super friendly and even ordered a pizza for us for a late snack and had it delivered! The...

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Helpful?
Thank hyena17
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear hyena17, Thank you so much for taking the time to share your valued impressions. It has been such a pleasure to read that you felt all your expectations met during your stay with us. It is a huge compliment for my team to hear that you have felt so well taken care of. Concerning the charges of taxi cost,...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hotel Hamburger Hof

Address: Poststr. 10-12, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €81 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hamburger Hof 3.5*
Number of rooms: 62
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Also Known As:
Hamburger Hof Frankfurt
Hotel Style:
#10 Family Hotel in Frankfurt
#10 Romantic Hotel in Frankfurt
#17 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hamburger Hof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms should be great!”
ziggydai, 17 Mar 2017 | Read review
“Our window faced the train station and it was noisy at night.”
, 26 Jan 2017 | Read review
“Rooms at the front face central train station. Corner rooms ideal for 3 or large room for 2”
SimonV180, 16 Jan 2017 | Read review
“accessible to central station”
L3809YMmatthewl, 2 Jan 2017 | Read review
“Rooms are all spacious”
Cead1, 15 Nov 2016 | Read review
5 of 5