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Hotel Hamburger Hof

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#15 of 271 Hotels in Frankfurt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Hamburger Hof
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642 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Derby, United Kingdom
Reviewed 3 days ago NEW

We stay at the Hotel Hamburger Hof every January whilst working at the Messe Frankfurt. Over the years we have got to know the staff very well and they have become friends. They have seen us through several crises over the years of staying, and were so helpful when we were stranded in Frankfurt for two additional days a few...

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Helpful?
Thank Simon V
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Simon V, Wow! Thank you so much for letting all of us know how satisfied you have been over the last years. I am so impressed of what you were saying " You arrive as a guest and leave as a friend". The time you have taken to recommend the Hotel Hamburger Hof to the other travellers is a...

Reviewed 2 weeks ago

the quality of the bedroom is very good and spacious and it is closely located behind the Frankfurt Central Station. Staff are responsive to my enquiry of the travel information. However, the variety of choice of breakfast is quite limited.

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Helpful?
Thank Matthew L
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Matthew L, It is a pleasure to read that you felt so well taken care of. We appreciate any kind of feedback from our valued guests, as it inspires and motivates us. We are glad you indulged the central location and the quality of the bedroom. If there is anything you would like to send as suggestion or wishes...

Dundee, United Kingdom
Reviewed 4 weeks ago

We stayed at the Hamburger Hof for 4 nights and the hotel was excellent. Clean modern and well decorated throughout. Breakfast had a very large choice of foods and limitless coffee. Access to Frankfurt public transport was 100 metres from the hotel, the subway and train station were easy to use and we made all of our journeys this way...

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Helpful?
Thank thejackfamily2016
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear thejackfamily2016, We are very happy that you enjoyed a very pleasant stay and a great local experience with us and that you will return because of your great experience with us. Thank you for taking the time to send us your detailed impressions. I certainly shared your motivating words with the entire team. It is a huge compliment for...

Raleigh
Reviewed 5 weeks ago

Stayed here for only one night as we were visiting Christmas Markets. Great location near train station, but it didn't seem really the best neighborhood to walk around. We never felt unsafe, but just a little uneasy at times. The staff was super friendly and even ordered a pizza for us for a late snack and had it delivered! The...

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Helpful?
Thank hyena17
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear hyena17, Thank you so much for taking the time to share your valued impressions. It has been such a pleasure to read that you felt all your expectations met during your stay with us. It is a huge compliment for my team to hear that you have felt so well taken care of. Concerning the charges of taxi cost,...

Pennsylvania
Reviewed 12 December 2016

I stayed here for 4 nights in December. I used this hotel as a base to visit the Frankfurt Christmas Market, and also to visit the many other markets within an easy day trip. My room was clean and I had more than enough space for my belongings. Staff were friendly and efficient. Breakfast was very good. Meats, cheeses, tomatoes,...

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Helpful?
Thank gerausswit
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear gerausswit, it was my pleasure receiving this bunch of compliments and sharing this with the entire team. We are glad you indulged the central location to explore the City. It is absolutely worth to visit the Christmas Market in Frankfurt. Such a lovely place! We appreciate your detailed feedback regarding the breakfast buffet. Your recommendation as well the fact...

Aurora, Colorado
Reviewed 9 December 2016

Hotel staff are the best - front desk, housekeeping & dining room - always greeting you with a smile and eager to please. Room was what I'd call contemporary as are many euro hotels. Bathroom was a tad small in the platform shower. However rainfall showerhead was marvelous & there was plenty of hot water. Housekeeping kept things very clean...

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1Thank Xpediter
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Xpediter, Thank you so much for taking the time to provide us with your detailed and very positive experiences and impressions about your stay with us. It is a huge compliment for my team to hear that you have felt so well taken care of. We hope you will return to us in the near future because of your...

Hong Kong, China
Reviewed 4 December 2016 via mobile

I stayed at Hamburger Hof for several times, always good & cannot beat it. I requested an early check in & a room at higher floor, they fulfilled. Thanks! Ladies at Reception were charming & welcoming! Helpful for taking care of my parcel which sent there before my arrival. Love the little X' mas decoration at reception area. They placed...

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Helpful?
Thank Fio_1080
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Fio_1080, Thank you very much for your amazing and detailed feedback. We appreciate very much that we could have giving you a feeling of home away from home and your loyality several times. I ceratinly shared your compliments with the entire team which inspires and motivates us to maintain the high level of service we aim to provide. Rest...

Hamilton, New Zealand
Reviewed 27 November 2016

Arrived at 9am and was able to check in but room was not ready. As we knew this it was no problem. we left our baggage and off we went to explore the city. At the train station we purchased a Frankfurt card at about €10 which includes metro, bus and tram. Great to hop on and off where we...

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Helpful?
Thank Deeinthekitchen
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Deeinthekitchen, Thank your very much recommending the HOtel Hamburger Hof to other travellers and your loyality. We very much appreciate the time you have taken to share your thoughts with us and that you will return once again because of your great experience with us. I certainly shared your compliments with the entire team which they gratefully received. Please...

Dublin, Ireland
Reviewed 15 November 2016

My family and I stay three nights at the Hamburger Hof Hotel in Franfurt and I have to highly recommend this hotel. Extremely friendly and competent staff. The hotel was very clean and comfortable. The rooms were spacious and clean, and the breakfast was great and wholesome. The Hotel is in a superb location in Frankfurt, right beside the Central...

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Helpful?
Thank Cead1
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Cead1, WOW- Thank you for rating us with full points and your motivating words regarding your recent stay with us. We very much appreciate the time you have taken to share your valued impressions. It was our pleasure hosting you at Hotel Hamburger Hof. We make every effort to ensure each and every guest benefits from a very pleasant...

Lugano, Switzerland
Reviewed 12 November 2016

Was a bit astonished, when I arrived as the hotel is just opposite the main train station - an area of the city I perceive as not soo nice. However they were very supportive, when with me to the parking garage in the morning. So overall experience better than expected.

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Helpful?
Thank Kudrun
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Kudrun, Thank you very much for choosing the Hotel Hamburger Hof for your recent stay in Frankfurt. It is a pleasure to read that you enjoyed the customer service and you have left with such positive experience. We are located very central and also in a popular district which is surrounded by many prestigious hotels, international restaurants and trendy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hotel Hamburger Hof

Address: Poststr. 10-12, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €85 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hamburger Hof 3.5*
Number of rooms: 62
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Also Known As:
Hamburger Hof Frankfurt
Hotel Style:
#10 Romantic Hotel in Frankfurt
#10 Family Hotel in Frankfurt
#17 Business Hotel in Frankfurt
#24 Best Value Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hamburger Hof staff and other travellers.
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Questions? Get answers from Hotel Hamburger Hof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front face central train station. Corner rooms ideal for 3 or large room for 2”
 of 5 bubbles SimonV180, 16 Jan 2017 | Read review
“accessible to central station”
 of 5 bubbles L3809YMmatthewl, 2 Jan 2017 | Read review
“Rooms are all spacious”
 of 5 bubbles Cead1, 15 Nov 2016 | Read review
“View to the train station.”
 of 5 bubbles DanielA180, 31 Oct 2016 | Read review
“location, value”
 of 5 bubbles yw90078, 2 Oct 2016 | Read review
5 of 5
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