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Hotel Alexander am Zoo

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Traveller (108)
Room & Suite (42)
Dining (19)
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Overview
  • Excellent34%
  • Very good52%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“berger strasse”(8 reviews)
“frankfurt zoo”(7 reviews)
“quiet area”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Concierge
Pets Allowed
4 Star Hotel
All hotel details
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Reviews (300)
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Traveller rating
54
76
22
4
2
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54
76
22
4
2
Show reviews that mention
All reviewsberger strassefrankfurt zooquiet areahotel is locatedfrankfurt cardyogurtclose to public transporttwo blockstea and coffee making facilitiesbreakfast was includedthe wi finice breakfastroom was spaciouswould highly recommend this hotelrooms are bigcold cutsreception area
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11 - 15 of 158 reviews
Reviewed 19 May 2017

I have spent 2 nights in this hotel, which is quite near the city center if you take the subway and it is in a quiet area of the Zoo. The doubleroom was big but there was not enough light in the room itself and...More

Thank LiviaLS
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 7 June 2017

Dear Livia LS, thank you very much for your feedback on tripadvisor. We do take your comments serious and had our engineering do general check of all rooms concerning lightning and wi-fi. Best regards Michelle Jandel-Mouqué, General Manager

Reviewed 14 May 2017 via mobile

The hotel is pretty clean and everything is fine, but I just had the worst checking in experience, this has never happened to me before. I booked a room for 2 and my friend got there before me and checked in without any issue. I...More

Thank CarmenCristea
Reviewed 30 April 2017

I love this property for several reasons: the breakfast was included in my price. It was delicious and varied. The food, especially the bread, was fresh plus the bacon was perfectly cooked. The staff were very obliging and exceeded my expectations several times during my...More

Thank Sherry G
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 2 May 2017

Dear Sherry, thank you for your wonderful review of our Alexander am Zoo. My staff and I were very touched reading your review on tripadvisor. We are sincerely looking forward welcoming you again when you visit the Frankfurt Zoo! Best regards Michelle Jandel-Mouqué, General Manager

Reviewed 19 March 2017

Only one night stay, but the room was clean, staff was very friendly and accomodated a slightly later checkout no problem. Having parking in garage under the hotel is nice, althought was 17euro for night. Breakfast was very good in the morning, lots of options,...More

Thank Carson C
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 31 March 2017

Dear Carson, thank you so much for sharing your kind comments with us. Our parking fee seems to be high, but in comparison to other garages in Frankfurt it is still moderate  See you soon! Michelle Jandel-Mouqué & Team.

Reviewed 14 February 2017

I have been in this hotel for 3 nights. Very good breakfast, friendly staff, value for money appreciated, parking space for a price and for skilled drivers. :-)) If you do not have/rented a Porche you end up on he elevator!! :-) Interesting, anyway!More

Thank Parmena R
Response from AlexZoo, Manager at Hotel Alexander am ZooResponded 21 February 2017

Dear Parmena, thank you for having been our guest at the Alexander am Zoo and your honest evaluation on tripadvisor – indeed the parking garage can be a challenge even with a Porsche – hope you had a safe trip home! Best regards Michelle Jandel-Mouqué,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Breakfast Available
Breakfast included
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
US$97 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Frankfurt
#35 Romantic Hotel in Frankfurt
#46 Business Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$97 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Frankfurt
#35 Romantic Hotel in Frankfurt
#46 Business Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
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Traveller (108)
Room & Suite (42)
Dining (19)
Business Centre & Event Rooms (1)
Questions & Answers
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Ruth Margaret M
30 October 2016|
AnswerShow all 4 answers
Response from AlexZoo | Property representative |
Dear Ruth, the hotels is basically 2 stops by Underground (station Habsburger Allee) Line U7 from Konstabler Wache. From there it is a 5 Minute walk to the Christmas market. Walking from the hotel is 20 -25 minutes - there... More
1
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PGJoshua
5 March 2016|
AnswerShow all 3 answers
Response from Carsten H | Property representative |
Dear Joshua, the hotel has a car park which is underground and the cost is approx. 16 EUR per day. There is however the possibility finding a free spot in the streets nearby. Please pay attention to the residents parking... More
0
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Lil2013
26 January 2016|
AnswerShow all 3 answers
Response from Harry H | Reviewed this property |
Take train to Hauptbahnhof, U-bahn to Zoo, five minute walk. Total time about a half hour.
0
Votes
Room Tips
"Ask for the internal yard facing rooms."
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"Even ground floor rooms are well sound proofed."
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"I was on both the 5th and the 3rd floor - both rooms had good residential views."
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"I had a room on first floor...no noise from outside."
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