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Alexander am Zoo

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#53 of 271 Hotels in Frankfurt
Certificate of Excellence
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1 room 2 adults 0 children
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Alexander am Zoo
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263 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Calgary, Canada
Reviewed 27 May 2016

The Alexander am Zoo hotel is in a location with few other hotels. Although it is in the east end of Frankfurt, it is still close to many of the tourist sites in central Frankfurt. The tram is very close by but we were able to walk everywhere we wanted to go. As the name indicates, the hotel is close...

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Helpful?
Thank artslover
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear artslover, thank you so much for your detailed description of our services and your compliments. As you said with the public transportation network in Frankfurt it is fairly easy to get to all interesting places from the Alexander or they are even in walking distance. Looking forward to welcoming you again on your next visit. Best regards – Michelle...

Chisinau, Moldova
Reviewed 23 May 2016

The room was ok, not very big. It is in the first sector of the city considered the center. The place is ok, surrounded mostly by private not very tall buildings. Very calm. It was an impression at there are no people are living there. It is not crowded. There is the Zoo closed to. there are enough restaurants and...

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Helpful?
Thank Valentina P
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Valentina, thanks for sharing your good impressions. We hope you had a safe trip back home – Michelle Jandel-Mouqué, General Manager

Berlin, Germany
Reviewed 12 May 2016

Stayed one night for a wedding. Nice, clean, near zoo, friendly, good price. I booked through the hotel website after trying some other sites. Breakfast included was nice. we had a triple room which was fine.

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Thank Eisenwanderer
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Eisenwanderer, thanks for taking a minute to share your impressions, we are happy you liked it! Best regards Michelle Jandel-Mouqué, General Manager

Dublin
Reviewed 25 April 2016

I stayed here for 2 nights while attending some very important business meetings in Frankfurt. Off to a great start by being allowed an early check in at 11:00. Room was comfortable and spotlessly clean. Good sized desk to work from. Went for a stroll in the evening and was in the Zeil in about 10 mins. Bed was comfortable...

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Thank notuslimited
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Notuslimited, we are glad you liked the comfort of the Alexander am Zoo and are complimenting us with this wonderful review. We hope you had a safe trip back home and to see you again on your next trip to Frankfurt. Best regards Michelle Jandel-Mouqué, General Manager

Auburn, California
Reviewed 1 April 2016

The hotel was quiet, clean, in an excellent location with a fabulous breakfast beyond expectations. A few blocks from the zoo, restaurants, and the Metro. The staff were all extremely kind and helpful.

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Thank A D
Carsten H, Manager at Alexander am Zoo, responded to this review

Dear Purpleflowers, Thank you very much for your flowers! My team and I were very happy to read your positive comment on tripadvisor. We do hope to welcome you again at the Alexander am Zoo in Frankfurt. Best regards and thank you again Michelle Jandel-Mouqué, General Manager

Reviewed 10 March 2016

A fantastic understated hotel. Nothing fancy, but everything presented and done extremely well. This hotel is walking distance to the city, offers wifi and does a great breakfast. Staff we helpful and accommodating. Small negative is that they don't do lunch or dinner, but there are shops and restaurants nearby.

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Thank joe o
Carsten H, Manager at Alexander am Zoo, responded to this review

Dear Joe, Thank you very much for your review on tripadvisor. Understated perfection is just such a big compliment to us! We are trying everyday to make guests feel at home and it is really rewarding when we get a feedback like yours! Best regards Michelle Jandel-Mouqué, General Manager

Rio de Janeiro, RJ
Reviewed 23 February 2016 via mobile

I have stayed for 6 nights. The hotel is very clean and comfortable. The breakfast offers a good variety in a reasonably spacious room. The only real downside is not having a restaurant or room service in the building, important when you arrive tired and just want a quick sandwich before sleep. However, the hotel is a block away from...

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1Thank PedroIpanema
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear PedroIpanema, Thank you for choosing the Alexander am Zoo and your kind review on tripadvisor. We are happy you enjoyed your stay and do recommend us to other travelers. As you mentioned there are many nice restaurants around the corner, also with delivery service. Looking forward to welcoming you again! Best regards Michelle Jandel-Mouqué, General Manager

Goes, The Netherlands
Reviewed 6 January 2016

We stayed here for a couple of days, including the New Year's Eve. We liked it very much! Very friendly and helpful staff, clean rooms, PERFECT WI-FI (despite of many reviews who claimed that the wi-fi is bad or missing). Excellent breakfast, many delicious options. Location is pretty good, 5 min walk to the metro station and another 10 min...

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Thank mireluske
Reiselust2013, Manager at Alexander am Zoo, responded to this review

Dear Mireluske, thank you so much for your nice review! We are happy you had a good time staying at the Alexander am Zoo and hope to see you again soon! Best regards Michelle Jandel-Mouqué, General Manager

Ashford, United Kingdom
Reviewed 5 January 2016

We spent 4 days here in Frankfurt celebrating the New Year. Very good ample buffet breakfasts are served! No restaurant.Clean rooms, though do ask for a quiet room. A bit of a walk to the old town 20 minutes or so. A must, is to visit the Zoo, 2 minutes away and is very good!! Plenty of restaurants nearby.Staff spoke...

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Thank 983keith54
Reiselust2013, Manager at Alexander am Zoo, responded to this review

Dear Keith, thank you for your review on tripadvisor. We are glad you enjoyed your stay and the breakfast. On your next visit the sauna and steam bath should be completely redone. Best regards Michelle Jandel-Mouqué, General Manager

Fresno, California
Reviewed 3 January 2016 via mobile

Had a great stay here. The staff spoke English and was very friendly. The let us now what was open and gave us a map of the city with recommend things to do. Lots of things are in walking distance. The room was spacious and clean. Very nice typical German breakfast served. Would definitely recommend.

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Helpful?
Thank Chris T
Reiselust2013, Manager at Alexander am Zoo, responded to this review

Dear Chris, thanks for your compliments and sharing your experiences! We hope you had a good trip back to California and your next stay in Frankfurt will be at the Alexander am Zoo. Best regards Michelle Jandel-Mouqué, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 

Additional Information about Alexander am Zoo

Address: Waldschmidtstrasse 59-61, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: €87 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Style:
#36 Luxury Hotel in Frankfurt
#36 Romantic Hotel in Frankfurt
#47 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Alexander am Zoo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on first floor...no noise from outside.”
 of 5 bubbles notuslimited, 24 Apr 2016 | Read review
“I guess all rooms are good.”
 of 5 bubbles mireluske, 6 Jan 2016 | Read review
“Ask for a quiet room away from lift.”
 of 5 bubbles 983keith54, 5 Jan 2016 | Read review
“Room 509 was good”
 of 5 bubbles Superagent84, 1 Sep 2015 | Read review
“Try to get one of the suites - they are very nice”
 of 5 bubbles Eyekaytoo, 18 Jan 2015 | Read review
5 of 5