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We were in a tour group, and were checked in efficiently. Room OK, good size a comfortable bed, but peculiar and seemingly uneccesry touches detract. Toilet in a separate closet beside the bathroom, Bathroom crowded with both bathtub and shower stall, one person at a...More
We booked this hotel for 2 nights. As soon as we arrive our room was present and the good man welcomed us . Staff was very kind, friendly and helpful. Our room was clean and very comfortable , specially bed. Location was close to subway...More
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 19 August 2018
Thank you very much for the top feedback. On behalf of our staff, we are very pleased that you gave us the highest rating.
We are very happy that you will visit us again soon.
Kind regards from Hamburg,
The room was small but adequate (travelled with family, had one double beed and one double sofa bed) and complete renovated with new furniture which was nice. It was a corner room with two sides facing a busy junction which was a concern when I...More
Rooms are nice but small on the border of giving the feeling of stinginess.
Cleaning is a bit "surfacial', especially the bathroom.
Service is nice and helpful.
Girls at the counter welcoming and patient. Never mind they did not know Brahms Museum, but who is...More
Found staff very helpful on check in. Explained how best to use transit system. We bought a 12euro ticket each day which covered 5 people travelling in the city for the day. Fabulous clean simple rail system. The station is outside the door of the...More
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a ...Moredesk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Novotel_Hamburg | Property representative |
we have an underground car park.
You can stay here for 18,00 Euro per night.
If you have more questions, don`t be hesitate to contact us direct.
Thank you and have a good journey.