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4/2/2018 5/2/2018
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    Novotel Hamburg City Alster

    Luebecker Str. 3, 22087 Hamburg, Germany
    011 49 32 211001582
    Hotel website
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    4/2/2018 5/2/2018
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    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$110/night.

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    Traveller (168)
    Room & Suite (66)
    Dining (25)
    • Excellent32%
    • Very good52%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Hamburg City Alster
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,091)
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    1 - 5 of 281 reviews

    Reviewed 1 week ago

    Spent 4 nights there, Rooms are good ,staff is friendly, good breakfast but the location is not good (no shops or market outside the hotel) have to walk more than 1/2 a Km to see some shops and the restaurant has limited hours of service...More

    Thank tarun1977
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 1 week ago

    Hello tarun1977, Thank you for your time and the overall positive review. Our Hotel is directly in front of the subway station and few minutes you get to the city center. The Restaurant is open until 9:30 pm and the bar until 1 am. We...More

    Hotel's Favourite
    Reviewed 2 December 2017

    Travelled for business and had single room on the 4th floor. Rooms were extremely clean and serviced regularly. Entry to underground subway right outside, with the main station only 2 stops away. Parking is tough, so if its possible, pay for the parking as its...More

    Thank RJCJ5000
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 10 December 2017

    Dear RJCJ5000, thank you for your excellent review! On behalf of my entire team as well as on a personal note, I would like to thank you for this amazing feedback. Our guests deserve the best and we make every effort to meet your expectations....More

    Reviewed 3 weeks ago via mobile

    My boss booked this hotel, but I would not recommend it for leisure nor for business. Too far away from the city center, approx 25min walk over a busy road. The neighbourhood from the hotel is desolated, it’s the area behind the treinstation and when...More

    Thank Els D
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 weeks ago

    Hello Els D, thank you very much for your detailed Feedback and also for your critique. From our hotel the main train station can be reached in 5 minutes, the exhibition center in10 minutes by subway. The river Alster is a 5-minute walk away and...More

    Reviewed 7 December 2017

    Waited till the 3rd visit before reviewing. I can vouch for the consistent friendly service, not always perfect but any oversight is speedily corrected. Underground station is located just outside the front entrance, great connection to the airport. No need to take a cab, unless...More

    Thank B L
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 12 December 2017

    Dear B L, Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement on the wifi. We are very pleased that you rated us highly and are delighted that you really enjoyed your 3 stays! with us....More

    Reviewed 4 December 2017

    This is a typical German business hotel, with a slight leaning towards families. There is nothing amazing about it, and in general nothing that bad about it. The breakfast buffet could be better, and the bar snacks could be A LOT better, and their so-called...More

    Thank Irish_Traveller085
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 12 December 2017

    Dear Irish_Traveller085, Thank you very much for your detailed Feedback and also for your fair critique and suggestions on improvement. We regret that your experience did not meet your expectations, I would like to offer my sincere apologies for the faults and human errors. Please...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$86 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Family Hotel in Hamburg
    • #21 Spa Hotel in Hamburg
    • #39 Romantic Hotel in Hamburg
    • #42 Luxury Hotel in Hamburg
    • #42 Business Hotel in Hamburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 210
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Booking.com, Expedia, Priceline, Agoda, Hotels.com, Travelocity, Orbitz, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hamburg
    • Also Known As
    • Novotel Hamburg Alster Hotel Hamburg ,
    • Accor Hamburg Alster ,
    • Hamburg Novotel
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    Traveller (168)
    Room & Suite (66)
    Dining (25)
    Hotel & Grounds (127)
    Bathroom (21)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    8 October 2017|
    AnswerShow all 3 answers
    Response from Catherine H | Reviewed this property |
    We saw several families and even dogs in the hotel so I would guess they would have a room that would suit you. Be sure to ask for a room at the back of the hotel it is very much quieter.
    15 March 2017|
    AnswerShow all 4 answers
    Response from Novotel_Hamburg | Property representative |
    Dear Barbara, we have an underground car park. You can stay here for 18,00 Euro per night. If you have more questions, don`t be hesitate to contact us direct. Thank you and have a good journey. Best regards Nadine Flägel
    Google Translation
    Noami L
    12 November 2015|
    AnswerShow all 3 answers
    Response from lonsic | Reviewed this property |
    The hotel is 10 minute walk to good restraurants.. The location is central and the hotel is comfortable with good staff and facilities. There are bus stop close by but we walked to most places. The hotel is typical 4 star... More
    Room Tips
    "Rooms on higher floor have better views and they only have 4 smoking rooms"
    Read review
    "If you like to sleep with the window open, ask for a room at the back part of the bldg."
    Read review
    "Choose a room with view to the back of the hotel to get rid of most of the noice."
    Read review
    "Finding a car spot is tough, but that's Hamburg!"
    Read review
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