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Novotel Hamburg City Alster

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#47 of 320 Hotels in Hamburg
Certificate of Excellence
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937 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Germany
Reviewed 2 weeks ago

Looking for a mid priced hotel to visit Hamburg - this one is perfect. Good underground connection with parking on site. A little too far to walk downtown maybe, but much quieter for that. Good breakfast - only problem is the butter is in the corner of the buffet and it is a scramble.

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Helpful?
Thank SAPStar
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

This is one of the good hotels in hamburg, rooms are specious. All staff members were great. Special Thanks to the Chef serving lovely breakfast. The hostess ensured I get my hot cup of Tea. The staff at the receptionist were great made my day by offering free Car park! The hotel is in center of city. Overall great stay!

Review collected in partnership with Accorhotels.com
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Thank navedw2016
Leeds
Reviewed 4 weeks ago

Overall a great hotel, situated on the doorstep of Lubeker Strasse U Bahn convenient for travel into the heart of Hamburg. Novotel room was on the small side but quite adequate, the front of house staff were excellent and could not do enough for us. The breakfast was the usual Novotel high standard. Tip if staying for more than one...

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1Thank Michael P
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Michael P, thank you for your nice feedback! Best regards from Hamburg

Hong Kong, China
Reviewed 5 weeks ago via mobile

The Novotel is one of the best hotel in my years of traveling, it located in good area, the train from the airport to the hotel is very straight forward, the exit just right next to the hotel, perfect. The neighbourhood is quite but busy enough for food and basic supplies. I stay in a two beds room, spacious, clean...

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Thank Amy8212
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Arny8212, thank you for the excellent feedback ! We hope to see you again soon!

London, United Kingdom
Reviewed 14 December 2016

The hotel was lovely and clean,the bedroom was a good size and beds very comfortable.I enjoyed the Wellness area,and Lisa was very helpfull.The staff at reception where also helpfull(they got my WIFI fixed)I would love to visit this hotel again in the very near future.

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Thank PLAYA2013_13
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear PLAYA2013_13, thank you for this great rating. We will let Lisa know about your accolade. We would love to welcome you again as soon as possible.

London, United Kingdom
Reviewed 13 December 2016

We were staying in the city for a friend's birthday celebrations, which were due to finish with breakfast at this very place, so it was convenient. Also convenient for transport, with Lubecker Strasse station right outside, both airport and city centre are easily reached. It is also an easy walk into town, through the Turkish area. Hotel typical modern, standardised,...

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Thank Floripano
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Floripano, thank you for your feedback!

Reviewed 6 December 2016 via mobile

I stayed here in Nov and was pleasantly surprised .The hotel is about a 10min walk to the city centre but the metro station is literally outside the hotel door .rooms are lovely with minibar,tv ,air con ,toiletries etc .there is a bar in the hotel and a restaurant .

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Thank Diane G
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Diane G, thank you for your nice comment. We hope to see you again in Hamburg !

Reviewed 26 November 2016 via mobile

Anonymous....same as one in casablanca as far as I remember. Pure novotel standard if don't want to have surprises, clean modern and central, but do now expect something exceptional. Few poor choice for dinner, good food, but few choices. One word:fair

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Thank stefano m
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear stefano m, thank you for your feedback, we hope that we can turn your next stay at NOVOTEL in a more unique experience. Best regards from Hamburg

Wuppertal, Germany
Reviewed 16 November 2016 via mobile

Stayed (Nov 12/13) and found the hotel in a decent location; directly next to the Ubahn (10-15 mins to the Harbour). There isn't much around but given the proximity to the underground it's ok. Guest services was pretty good and the check-in was quick and easy. Only surprise was that parking was €17 per night.

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Thank matthew_vanderheide
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear matthew_vanderheide, thank you for your comment!

Brabrand, Denmark
Reviewed 10 November 2016

We had a great stay at the hotel. The rooms were nice and clean and the location was pretty good, as the U-bahn station was rightoutside the entrance. The breakfast was also really good. The best scrambled eggs I have ever had.

Review collected in partnership with Accorhotels.com
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Thank Thomas H
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Thomas H, thank you for your excellent feedback. We're glad that you enjoyed the stay in our hotel. We hope to see you again soon and hope you'll enjoy our scrambled eggs again. Best regards from Hamburg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 

Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: €71 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and ACCOR so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#38 Luxury Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamburg City Alster staff and other travellers.
5 questions
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Questions? Get answers from Novotel Hamburg City Alster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard is good enough”
 of 5 bubbles ivod2016, 2 Nov 2016 | Read review
“silent rooms are at the highest floor and to the backside”
 of 5 bubbles 716wolfgango, 23 Sep 2016 | Read review
“Try queen size bed or king size”
 of 5 bubbles elmot377, 12 Sep 2016 | Read review
“no specific good or bad rooms here”
 of 5 bubbles EbnerMilo, 15 May 2016 | Read review
“Rooms at the back of the hotel (overlooking the backyard) are quieter.”
  • A view from the room of the backyard and the opposite building
  • The entrance door and the storage area
  • The minibar and the safe
  • The tea/coffee-making facilities
  • The toilet
  • The work desk
  • The sofa
  • The bed and the door to the bathroom
 of 5 bubbles SYLTERSTRAND, 3 May 2016 | Read review
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