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24/12/2017 25/12/2017
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    Novotel Hamburg City Alster

    Luebecker Str. 3, 22087 Hamburg, Germany
    011 49 32 211001582
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (166)
    Room & Suite (64)
    Dining (25)
    • Excellent32%
    • Very good53%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Hamburg City Alster
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,083)
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    1 - 5 of 279 reviews

    Reviewed 1 week ago

    Waited till the 3rd visit before reviewing. I can vouch for the consistent friendly service, not always perfect but any oversight is speedily corrected. Underground station is located just outside the front entrance, great connection to the airport. No need to take a cab, unless...More

    Thank B L
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 days ago

    Dear B L, Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement on the wifi. We are very pleased that you rated us highly and are delighted that you really enjoyed your 3 stays! with us....More

    Hotel's Favourite
    Reviewed 10 July 2017

    First of all, be careful where your taxi takes you (or, where you go when you get off the U-bahn). The Novotel Alster (on Lubecker Str is less than 500 m from the Novotel Suites on Lubeckertodamm. Our taxi dropped us off at the Suites...More

    1  Thank roctourer
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 August 2017

    Dear roctourer, Thank you very much for the excellent review and the lovely feedback. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to...More

    Reviewed 1 week ago

    This is a typical German business hotel, with a slight leaning towards families. There is nothing amazing about it, and in general nothing that bad about it. The breakfast buffet could be better, and the bar snacks could be A LOT better, and their so-called...More

    Thank Irish_Traveller085
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 days ago

    Dear Irish_Traveller085, Thank you very much for your detailed Feedback and also for your fair critique and suggestions on improvement. We regret that your experience did not meet your expectations, I would like to offer my sincere apologies for the faults and human errors. Please...More

    Reviewed 1 week ago

    Our family of four stayed here for two nights. We asked for a baby cot for our 1,5-year old and it was in the room upon our arrival as asked for. The room we got was on the fifth floor, just outside the elevators with...More

    Thank Laggeman
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 days ago

    Hello Laggeman, Thank you very much for your visit and for taking the time to tell us about your experience at our hotel. We regret that your experience with the room and the Location did not completely meet your expectations. I really understand your view...More

    Reviewed 1 week ago

    We stayed at this hotel for two nights on the last leg of our journey in Germany. Very pleasant hotel and we found it to be situated very conveniently. Our first day we walked down to the river and followed that into the center of...More

    Thank swtraveler15
    Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 days ago

    Hello swtraveler15, Thank you for this great review. We are pleased to read that you enjoyed your stay with us. It´s our first priority that our guests feel comfortable and welcome at our hotel. We loved to hear that you enjoyed our restaurant and our...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$85 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Family Hotel in Hamburg
    • #20 Spa Hotel in Hamburg
    • #39 Romantic Hotel in Hamburg
    • #41 Luxury Hotel in Hamburg
    • #42 Business Hotel in Hamburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 210
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, TripOnline SA, getaroom.com, Orbitz, Cheap Tickets, Cancelon and HotelQuickly so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hamburg
    • Also Known As
    • Novotel Hamburg Alster Hotel Hamburg ,
    • Accor Hamburg Alster ,
    • Hamburg Novotel
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    Traveller (166)
    Room & Suite (64)
    Dining (25)
    Hotel & Grounds (127)
    Bathroom (20)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    8 October 2017|
    AnswerShow all 3 answers
    Response from Catherine H | Reviewed this property |
    We saw several families and even dogs in the hotel so I would guess they would have a room that would suit you. Be sure to ask for a room at the back of the hotel it is very much quieter.
    15 March 2017|
    AnswerShow all 4 answers
    Response from Novotel_Hamburg | Property representative |
    Dear Barbara, we have an underground car park. You can stay here for 18,00 Euro per night. If you have more questions, don`t be hesitate to contact us direct. Thank you and have a good journey. Best regards Nadine Flägel
    Google Translation
    Noami L
    12 November 2015|
    AnswerShow all 3 answers
    Response from lonsic | Reviewed this property |
    The hotel is 10 minute walk to good restraurants.. The location is central and the hotel is comfortable with good staff and facilities. There are bus stop close by but we walked to most places. The hotel is typical 4 star... More
    Room Tips
    "If you like to sleep with the window open, ask for a room at the back part of the bldg."
    Read review
    "Choose a room with view to the back of the hotel to get rid of most of the noice."
    Read review
    "Finding a car spot is tough, but that's Hamburg!"
    Read review
    "Ask for a room in the third floor or higher and set back from the main roads."
    Read review
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