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Novotel Suites Hamburg City hotel

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Traveller (330)
Room & Suite (183)
Dining (4)
Overview
  • Excellent25%
  • Very good50%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Novotel Suites Hamburg City hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Suites Hamburg City hotel
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,330)
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393 results
Traveller rating
82
172
104
21
14
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LanguageEnglish
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82
172
104
21
14
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All reviewsfridge and microwaveu bahn stationseparate toiletshower and bathtubsingle bedaccor hotelsberliner torlidl supermarketmetro stopthe breakfast areathree starroom was spaciousgood sizeminute walkcomfortable stayfamily roomhamburg city
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1 - 5 of 393 reviews
Reviewed 2 days ago via mobile

Novatel Suites is a clean and convenient place to stay in Hamburg. It is close to public transport or you can walk to the main shopping areas. The rooms are large and it seems to be quite popular for families with younger children. The staff...More

Thank robyndeer
Response from h3756-gm, Manager at Novotel Suites Hamburg City hotelResponded yesterday

Deat Robyndeer, many thanks for the great review and that you have taken the time to rate us after your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. We are happy that...More

Hotel's Favourite
Reviewed 10 January 2018

Check in was very easy with friendly, helpful staff. Hotel was very clean, room was large, and cleaned every day. Breakfas was very good, large selection which was fresh. The hotel is next to an undergroud station and 2 minutes from the station for the...More

1  Thank Mark R
Response from h3756-gm, Manager at Novotel Suites Hamburg City hotelResponded 23 January 2018

Dear Mark, many thanks for the great review and that you have taken the time to rate us after your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. We are looking forward...More

Reviewed 2 weeks ago

We’re a group of friends from work who like to go on a yearly jolly boys outing.this year it was hamburg and the excellent novotel suites.the room was a good size even for 3 sharing.the hotel was close to the u bahn station and even...More

Thank darkraven30
Response from h3756-gm, Manager at Novotel Suites Hamburg City hotelResponded 1 week ago

Dear Darkraven30, It is a pleasure to receive that kind of positive feedback! We are happy that you are satisfied with our staff and the service we offer. Therefor we will share your comments with our team. We are sure that this feedback will serve...More

Reviewed 3 weeks ago via mobile

Great location and only about 20-30 minutes from the airport. Simple hotel concept that I feel it is more like Ibis in Asia? But overall good, the restaurant is located at the lobby for breakfast and good use of space. The room is simple and...More

Thank agoen
Response from h3756-gm, Manager at Novotel Suites Hamburg City hotelResponded 1 week ago

Dear Agoen, many thanks for the great review and that you have taken the time to rate us after your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. We are aware that...More

Reviewed 12 June 2018 via mobile

We stayed here over the May bank holiday. I rang up the Novotel call centre to book as I wanted rooms which would comfortably sleep 3 people per room, I was assured there were 1 double and 2 singles in the room not a sofa...More

Thank Wanttoseetheworld85
Response from h3756-gm, Manager at Novotel Suites Hamburg City hotelResponded 16 June 2018

Dear Wanttoseetheworld85, thank you very much for your open and honest words regarding your stay at the Novotel Suites Hamburg City We are aware that the facilities of our rooms no longer reflect the latest standard and a renovation is needed. Therefore we will share...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$102 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Hamburg
#23 Family Hotel in Hamburg
#79 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$102 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Hamburg
#23 Family Hotel in Hamburg
#79 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (330)
Room & Suite (183)
Dining (4)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sarah M
26 June 2018|
Answer
Response from Louise D | Reviewed this property |
Yes they do
1
Vote
damonyoxall
4 June 2018|
Answer
Response from Irene V | Reviewed this property |
Hi, from the airport, take the S1+U1 (change in the Central Station). The hotel is just in front of the U1 Station called Lohmühlenstraße. Enjoy!
0
Votes
Gillian C
23 February 2018|
Answer
Response from arif a | Reviewed this property |
Most channels were in German. I do not recall an English channel. CNN was not available. Normally most German hotels have at least one or two English channels even if not movie. Maybe it was a temporary situation.
0
Votes
Room Tips
"Of course, rooms at higher floors have better view"
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"higher floors offer a better view, preferred towards central station"
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"The higher, the better!"
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"Any room in a different hotel :-)"
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