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Stayed here before not too bad usual cold German efficiency couple of down points on arrival at about 11 o'clock we were informed that our rooms weren't ready but were guaranteed by 3 !! Thanks and the sink in my room was dirty and cracked...More
Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 13 April 2017
Dear Guest "Ade196"
thank you for your feedback.
I would like to apologize for the sink.
It does not correspond to our standard.
Our check in time is 3.00 pm, if you arrive earlier, we will check the availability,
if we can´t give you a...More
Nice stay in room 813 with my partner last week-end.Rooms are very very clean,toilette was spotless!!!I thought was a bit hard the bed compare with Ibis that I usually stay,but eventually I had a very good rest.The hotel it is very beautiful and I really...More
Thank ANTONIO F
Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 4 March 2017
thank you so much for your lovely feedback.
We really appreciate your words :-)
Please come back soon as possible to enjoy our marvelous breakfast.
All the best for you.
Deputy Front Office Manager
Firstly, this was a decent hotel. It was clean and everything worked. Bedrooms are a decent size. Its a little further from the centre than I was lead to believe but good transport links.
The reason I only rated average is a common complaint. A...More
Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 14 March 2017
first of all we like to thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback.
We are pleased to read, you were satisfied with almost all aspects, except the double bed in your room. We apologize for...More
The hotel was ideally located for navigating Hamburg and it's regionS and sights. Rooms were great. Service was great. Staff were famtastic. They even invited us out with them on a night out which was an experience. The only criticism was the money exchange in...More
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Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 4 March 2017
thank you for your stay at our Mercure Hotel Hamburg Mitte and sharing your impressions. We are pleased to read, you enjoyed your stay in all ways. We will forward your commendation, especially about our staff members, to the entire team. Due to...More
Very nice hotel room, spacious and clean. Good location, but very scary parking garage. Breakfast is really super! On a very busy road crossing, but you do not notice this from the room at all. We had a room on the back of the hotel,...More
Thank Henrico W
Response from Alexander_Salomon, Manager at Mercure Hotel Hamburg MitteResponded 4 March 2017
Dear "Henrico W",
thank you for your stay at our Mercure Hotel Hamburg Mitte and your kind feedback.
We are pleased to read, you felt comfortable in all ways, although our garage scared you a bit. We will forward your commendation to the entire team....More
US$103 - US$188 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#54 Luxury Hotel in Hamburg
Non-Smoking Rooms ,
Number of rooms
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Response from Alexander_Salomon | Property representative |
from the airport you have got two possibilities to reach the center of Hamburg. Either you take taxis, which are always waiting in front of the terminal entrances or you use the public transportation. Therefore you take... More
from the airport you have got two possibilities to reach the center of Hamburg. Either you take taxis, which are always waiting in front of the terminal entrances or you use the public transportation. Therefore you take the tram line "S1", which goes directly from the airport to the central station. From the central station you can reach every underground, tram and bus line to take you to your final goal.
Front Office Manager