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Sofitel Hamburg Alter Wall

PricelineUS$157*
View Deal
#26 of 318 Hotels in Hamburg
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$312*
US$157*
US$312*
US$157*
US$312*
US$157*
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Sofitel Hamburg Alter Wall
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2,348 Reviews from our TripAdvisor Community

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Showing 800: English reviews
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Dakar, Senegal
Reviewed 1 week ago NEWvia mobile

The Sofitel Hamburg is quite a beautiful Hotel and well placed in the downtown area in one of the most attractive side of the City. The price is very reasonable compared to other 5 Stars Hotels. I would highly recommend it to People travelling either for business of Leisure.

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Helpful?
Thank Lou E
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Lou E, thank you very much for your excellent rating and recommending our hotel. We are looking forward to your next visit business or leisure brings you to Hamburg. Sincerely, Gilles Felgen General Manager

Espoo, Finland
HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017

Enjoying Sofitel, stayed at the Sofitel Alter Wall Hamburg for one night in a prestige suite. Room: the room/suite was very beautiful. Spacious, clean. Large and very comfortable sitting area, great bed as usually at Sofitel, 2 toilet, shower, separate bath tub. Really great design and lay out. Staff was great and left chocolates twice, etc. Hotel: the hotel is...

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Helpful?
Thank Helsinki1972
About Hotel's Favourite Review
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Helsinki1972, I would not want to miss the chance to thank you for the positive evaluation of your recent stay. I am glad to read that your room and the location of the hotel were to your satisfaction and the entire team would be pleased to welcome you back in the near future. I hope you had a memorable...

Reviewed 1 week ago via mobile

I only stayed for a night and spent most of the time behind my laptop working in the restaurant and bar. First things first - it's a beautiful hotel, an amazing location and they offer fantastic rooms! All those things are no surprise if you are a Sofitel fan. In addition the restaurant offers amazing food for a surprisingly "low"...

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Helpful?
Thank Julia D
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Julia D, thank you very much for commenting and rating your stay. I am very glad to read that you had overall a pleasant journey. Sorry that you encountered some issues at the Restaurant Ticino. Kindly accept my sincere apologies. I addressed your comments to the F&B Manager in order to prevent future occurrence. Once again thank you very...

Stockholm, Sweden
Reviewed 1 week ago

The hotel was well situated, and nice with a view of the river. It was spacey, luxurios and the handicaproom was the best I have ever seen! Many others hotel chains have a lot to learn from it... And I have travelled a lot... Very nice spa, even though I didnt use it. Though, It was a pity that the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Shopoholic86
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Shopoholic86, thank you very much for your comments and your outstanding rating. We are looking forward to your next visit business or leisure brings you to Hamburg Kind regards Gilles Felgen General Manager

Kfar Saba, Israel
Reviewed 1 week ago

This 5 star hotel earns its stars. It's expensive but definitely worth it. The rooms are very comfortable, especially the beds. The location is excellent within walking distance of all the main attractions. Breakfast is fantastic with a huge choice and very tasty.

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Helpful?
Thank Menahem J
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Menahem J, I feel so proud reading your comments that of course are passed to all ambassadors of the hotel. Thank you very much for your excellent rating. We hope to welcoming you soon back again at the Sofitel Hamburg Alter Wall. Best regards Gilles Felgen General Manager

London, United Kingdom
Reviewed 1 week ago

I stayed at the hotel several times for consecutive weeks each stay lasting 3-4 nights. It was for business so preference was to make sure I have a comfortable room and work desk. I have stayed at Sofitel in other countries and have has good experience. I found it a tad bit expensive though this is what was needed as...

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Helpful?
Thank Sarita K
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Sarita K, thank you very much for commenting and rating your experience at the Sofitel Hamburg Alter Wall. Good to read that you globally enjoyed your stay. Regarding the vegetarian menu, kindly be informed that I passed the message to our Executive Chef in order to enlarge the vegetarian choice on our menu. My apologies for the inconveniences caused....

Seal Beach, California
Reviewed 1 week ago

We chose this hotel because we were joining the Semester at Sea disembarkation group and we really weren't expecting that much but we were pleasantly surprised. It was EXCELLENT! The rooms were great. You cannot have more than 2 people in a room, however. The bar was awesome (great cocktails!) and the breakfast was AMAZING! The service everywhere was very...

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Helpful?
Thank Anna Beth G
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Anna Beth G, greetings from Hamburg, Germany. Thank you very much for your excellent rating and your nice comments on your recent stay together wit the "Semester at Sea disembarkation" group. It was a pleasure serving you and we are very pleased to read that you truly enjoyed your stay. Once again thank you very much and we are...

Reviewed 1 week ago

Room not clean, Gym not good equipped, credit card system was not working, never received an invoice that was promised due to system errors and terrible long waiting time in the hotline and not answering at all phone

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Helpful?
1Thank Ralf P
Frankfurt, Germany
Reviewed 2 weeks ago via mobile

Very very friendly treatment by all staff, great attention to Accor Le Club status, great cocktail plus knowledgable bar staff, very central to Hamburg and quiet in the night: was able to sleep with the window fully open all night plus setting just above water with canal view. Shame the tremendously comfy bed has some sort of rubber/plastic covering between...

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Helpful?
Thank NightTrain_FRA-LON
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear NightTrain_FRA-LON, thank you very much for having taken the time to share the experience of your stay at Sofitel Hamburg Alter Wall. I was pleased to read that you enjoyed your stay at our hotel. We look forward to welcome you back in the near future. Best regards, Gilles Felgen General Manager

Singapore, Singapore
Reviewed 4 weeks ago

Modern Hotel; quiet location but in the middle of town just behind the city hall; near to Alster Lake, harbour, shopping and business district. The staff is very helpful and well trained. The rooms are new, quite spacious and well equipped. Big bathroom with big shower and bath tub. Try to get a room to the fleet (water side).

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Helpful?
Thank Ralf S
Gilles_Felgen, Manager at Sofitel Hamburg Alter Wall, responded to this review

Dear Ralf S, I would not want to miss the chance to thank you for the positive evaluation of your recent stay. I am glad to read that your room and the location of the hotel were to your satisfaction and the entire team would be pleased to welcome you back in the near future. I hope you had a...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more   less 

Additional Information about Sofitel Hamburg Alter Wall

Address: Alter Wall 40, 20457 Hamburg, Germany
Region: Germany > Hamburg > Hamburg-Altstadt
Price Range: €144 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Hamburg Alter Wall 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Sofitel Hamburg Alter Wall Hotel Hamburg
Accor Hamburg Alter Wall
Hamburg Sofitel
Hotel Style:
#11 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#12 Spa Hotel in Hamburg
#22 Luxury Hotel in Hamburg
#22 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Hamburg Alter Wall staff and other travellers.
5 questions
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Riverhead NY
Manchester, United Kingdom
over a year ago

See all questions (5)

Questions? Get answers from Sofitel Hamburg Alter Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Canal side - as high as you can get.”
SeattleMears, 16 Apr 2017 | Read review
“Ask for a room facing the river”
emcedi, 11 Apr 2017 | Read review
“rooms overlooking the channel”
crocusaz, 30 Mar 2017 | Read review
“The higher the better, (helps to be friendly at the checkin counter”
StevenJson, 15 Mar 2017 | Read review
“Superior rooms are beautifully decorated and spacious. Canal view doesn't differ much from city view.”
Jelle67, 9 Feb 2017 | Read review
5 of 5
Priceline
US$157* /night
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Hotwire.comUS$157
SofitelUS$157
TripAdvisorUS$157
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*Disclaimer
Prices are for 1 room, 2 adults
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