Scandic Hamburg Emporio
Dammtorwall 19, 20355 Hamburg Germany
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (646)
Dining (98)
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A note from Scandic Hamburg Emporio
Updated 08/06/22
About
#19 of 350 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Scandic Hamburg Emporio combines sustainability, Scandinavian design and functionality in a unique way. The concept of "water" as a stylish design theme can be found throughout the hotel. The Hamburg hotel has 340 rooms in two categories, a restaurant and bar "H20", as well as eight conference rooms with a view across the city. Thanks to its location on Gansemarkt in the heart of the city, the Scandic Hamburg Emporio is the ideal starting point for holidaymakers and business travellers. It is part of the Scandic Hotel Group that has more than 280 hotels in Europe and is considered a pioneer in environmentallyfriendly tourism. *Note: To protect the health of our guests and team members, we have introduced special safety precautions and measures. These include special cleaning routines in the public areas and in the guest rooms, the wearing of face masks and the availability of hygiene dispensers for hand disinfection in all areas. Note: Due to the situation our restaurant is temporarly closed. In our Scandic Shop open 24/7 you will still find a selection of snacks and drinks.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking on-site
Car park
Wifi
Sauna
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Flatscreen TV
Bath / shower
Soundproof rooms
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Modern
Family
Languages Spoken
English, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
70Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
Dammtorwall 19, 20355 Hamburg Germany
Name/address in local language
Getting there
GänsemarktHamburg U-Bahn5 min
MessehallenHamburg U-Bahn6 min
Car HireSee all Hamburg car hire
2805Reviews9Q+A77Room tips
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We did a sightseeing trip to Hamburg. The location of the hotel is excellent, the harbor, the old town with the town hall is in walking distance. The rooms are excellent. The size is sufficient, and the beds are very comfortable. We didn’t hear any no noise from other rooms. So, you can really relax after a day sightseeing.
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Review collected in partnership with ScandicHotels.com
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved the nice and spacious room, reclining beds, the bright colours throughout the whole hotel, the comfy beds and beautiful outside area, hotel shop, breakfast, free minibar and the friendliness of the staff
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Review collected in partnership with ScandicHotels.com
Date of stay: August 2022
Value
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Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Great to be able to borrow bike for quick transport in city. Good for disabled with adjustable bed in the room. Very welcoming and serviveminded personell and excellent breakfast with good optios for the whole family.
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Review collected in partnership with ScandicHotels.com
Date of stay: August 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect room with a great view - 6th floor with high windows. Very nice beds. Free bar, fine breakfast (might be some berries and bigger varity off bread), near to City Centre app. 600 m. Next to the Park Little expensive
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were upgraded to a family room, which was very big and clean (especially the bathroom)! Staff was very friendly and helpful. Minibar was free, which was very surprising! All in all a great hotel for sightseeing because city center can be reached by foot!
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Perfect hotel with fantastic people in the reception. Great location in Hamburg. Good breakfast - also for people with allergy. Easy parking in there garage. We will come back. Thanks for a perfect stay.
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
When you book a trip to Hamburg, you should definitely book yourself into Scandic Hamburg Emporio and choose a higher class room to have a calm breakfast in the living room. Very clean hotel with good service and central location.
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect team from reciption and resturant and cleaners , perfect rooms in terms of size, cleanince and facilities, easy parking area along with perfect stay and very acceptable cost compare to other hotels in Hamburg within the same ranges
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
No aircon that worked, the TV worked one day lot the other, the breakfast was almost cold, the reception didn't do anything about it. I have been to a lot of scandic hotels in Denmark, Sweden and Norway, but this wasn't good at all compared to the rest
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pascal Hesse, Owner at Scandic Hamburg Emporio
Responded 2 weeks ago
Hej dear guest, Thanks a lot for your stay with us during your latest Hamburg visit. It is a shame that this time we were not able to convince you of our Scandic hotel. First of all, we would like to apologize for the difficulties that occurred with the climate control. Our climate control, which cools with cold water pipes in order to be environmentally friendly, is able to cool down the temperature 8° degrees from the outside temperature. Opening the window automatically turns off the climate control to conserve resources. It is also a shame to read that you did not enjoy our culinary breakfast offer. We attach high importance on offering our guests high quality products and we are sorry that we could not convince you of this. Please be assured that we take your feedback very serious and that we will discuss it internally with the team to work on your points of criticism in the future. Best regards Steffen Seichter - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel appeared new and the rooms were big and clean. The staff was very service minded. Although located in the city centre it is a good walk from the main attractions in Hamburg. Minus for expensive parking.
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Review collected in partnership with ScandicHotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$131 - US$187 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
340
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Claim Your Listing Frequently Asked Questions about Scandic Hamburg Emporio
Which popular attractions are close to Scandic Hamburg Emporio?
Nearby attractions include Old Botanical Garden (0.5 km), Die Weingaleristen (0.4 km), and Hamburgische Staatsoper (0.4 km).
What are some of the property amenities at Scandic Hamburg Emporio?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Scandic Hamburg Emporio?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Scandic Hamburg Emporio?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Scandic Hamburg Emporio?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Scandic Hamburg Emporio?
Conveniently located restaurants include Stadtsalat, [M]eatery Bar + Restaurant Hamburg, and Le Golden Igel Tapas.
Are there opportunities to exercise at Scandic Hamburg Emporio?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Scandic Hamburg Emporio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Scandic Hamburg Emporio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Scandic Hamburg Emporio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Scandic Hamburg Emporio?
The staff speaks multiple languages, including English and German.