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Mercure Hotel Hamburg City

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Traveller (214)
Room & Suite (122)
Dining (29)
Overview
  • Excellent27%
  • Very good51%
  • Average17%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Hotel Hamburg City
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Hotel Hamburg City
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)
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192 results
Traveller rating
43
103
30
13
3
Traveller type
Time of year
LanguageEnglish
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43
103
30
13
3
Show reviews that mention
All reviewsallergy sufferersstayed hotmagnifying mirrornice hotelbusiness districtcab ridecomfortable stayreasonable sizemini fridgeroad noiseminutes walk awaynice bathroomroom was largecoffee makerfree wifihotel staffdouble bed
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1 - 5 of 192 reviews
Reviewed 1 week ago

We stayed at this hotel on 20 july for 3 night with family . it was great experience with this hotel and staff .on front desk girl (Katrina) was really helpful . Room was really good and comfy with you all facilities we were needed...More

Thank Heerranjha
Response from Daniel H, Manager at Mercure Hotel Hamburg CityResponded 6 days ago

Dear Mercure Guest, THANK YOU for taking the time to share your experience with us and for the great 5 Stars. It was very rewarding for our team to read how much you enjoyed the stay with us. Katharina will be really happy to read...More

Hotel's Favourite
Reviewed 2 weeks ago

NIce hotel a bit out off the center ( 10 min ), but friendly staff, when you need info they will give the correct information. Great and clean rooms, Breakfast ok, cold warm, all you need is there.... next time here again !!!More

Review collected in partnership with Accorhotels.com
Thank marcbetjes
Response from Daniel H, Manager at Mercure Hotel Hamburg CityResponded 2 weeks ago

Dear Mercure Guest, Wow! Thank you for the 5 Star Rating and for sharing here with us and with other travelers to read your wonderful experience with us! We were all happy to read you had a nice stay and we really appreciate your kind...More

Reviewed 2 weeks ago

Just spent two nights in this hotel at the end of July 2018. We were on vacation, traveling with a tour company, who booked this hotel. The room was standard issue, similar to most European hotels. Air conditioning was listed as an amenity. On the...More

Thank Ann P
Reviewed 2 weeks ago

The hotel is located next to a canal which makes it a very beautiful location although it is slightly out of the city center. Rooms are large and staff is friendly and helpful. It is well connected with a metro station a short distance road...More

Review collected in partnership with Accorhotels.com
2  Thank TAIN2013
Response from Daniel H, Manager at Mercure Hotel Hamburg CityResponded 2 weeks ago

Dear Mercure Guest, Thank you for being our guest during your recent trip to Hamburg and for sharing your positive experience with us a other travelers. We appreciate your time and effort in describing the location of our Hotel, it is indeed beautiful and close...More

Reviewed 6 July 2018

The Hotel is well located, cab charged us 28 euros from the airport, and about 20 mins. We could check in quickly with an active front desk. The rooms were comfortable and clean. The shower was however compact. Kettle is available in the room for...More

Thank Rajiv629
Response from Daniel H, Manager at Mercure Hotel Hamburg CityResponded 6 July 2018

Dear Mercure Guest, We appreciate your time and effort in sharing your experience as a guest with us and other travelers. The price of the Taxi it´s OK, I think most of the travelers are afraid of paying over the regular price. If you are...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$114 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$114 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (214)
Room & Suite (122)
Dining (29)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
connor19644
24 July 2017|
Answer
Response from Bernd G |
you can use public transportation by train to destination "Hammerbrook", from there it is a 5 minutes-walk to the Hotel. It will take you 25 - 30 minutes approximately. By taxi it takes you 15-20 minutes, depending on the... More
1
Vote
Orchid_nutty
29 March 2017|
AnswerShow all 3 answers
Response from Daniel H | Property representative |
Good morning! Thanks for contacting us. Since 1.1.17 we are a fully non-smoking hotel and smoking is only allowed outside the building. No worries! We are looking forward to welcoming you here soon! Kindest... More
0
Votes
Google Translation
connor19644
9 February 2017|
AnswerShow all 3 answers
Response from Daniel H | Property representative |
Good evening, there is several possibilities to reach us depending where you come from. From the sirport the easiest way is either taking the suburban train to Centra Station (line S1, direction: "Blankenese" or "Wedel... More
0
Votes
Google Translation
Room Tips
"Go someplace else. Construction going on, and cardboard was duct taped inside of the elevator."
annpR5633UI
2 million years ago
Read review
"All rooms are good"
Rajiv629
2 million years ago
Read review
"Rooms overlooking the canals"
metalking
2 million years ago
Read review
"I was unfortunate to have a room next the elevator. Avoid at all costs!"
Stifter
2 million years ago
Read review
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