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Steigenberger Hotel Hamburg

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#43 of 319 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
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Steigenberger Hotel Hamburg
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1,582 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Miami
Reviewed 2 days ago NEW

Cannot say enough good things about the staff at the Steigenberger, the entire team and most especially Birgit !- thank you all fro another wonderful stay and all your help to me and my Team. Teething issues prevail with the internet and hopefully will be resolved soon. But like the review title the Steigenberger is the "home away from home"...

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Helpful?
1Thank mannyg617
Pireas
Reviewed 3 days ago NEW

I stay in hotels for appx 90 nights per year but this was one the slowest internet connections i have experienced in the last decade. Once you choose the free internet option which is extremely slow even to send/receive emails, it is not possible to upgrage to the chargeable option for higher speed internet @ 8 eur per day.

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Helpful?
Thank konstantinosk518
South Jordan
Reviewed 3 days ago NEW

Wonderful hotel and staff. Convenient location with close walking to everything. Rooms were clean and comfortable, with everything you need as a business traveler. Only issue was the internet. Free wifi will not work with VPN and requires frequent logins on every device used.

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Helpful?
Thank 482kristec
Sirmione
Reviewed 1 week ago

I had a great stay in your hotel and very helpful staff. I had also room service and the club Sandwich was excellent (quite an expert as I often have room service when away for work!) though the Avocado and shrimps was not so good (avocado could have been a pair and the dressing was missing....) but that is only...

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Helpful?
Thank Pamelafarioli
Brussel
Reviewed 1 week ago

Overrated venue; negative details for such an expensive hotel. Very slow wifi / pay extra for normal speed. Very expensive breakfast (normal choices). Pillows hardly filled, no iron in the room and whole hotel looks a bit old and standard. More appropriate rate would be 120 euros, in stead of 180. Breakfast max 12 euros in stead of 29 (!)

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Helpful?
Thank 738ivot
Paris
Reviewed 1 week ago

The hotel location is very good.We can walk many area. But the front staff's knowledge is poor. Because I ask the recommended restaurants,the staff couldn't give some one. I'm very regrettable it. The room is standard type. I feel a little bit old.

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Thank kunihiroa584
Steenwijk
Reviewed 1 week ago

Very good hotel. Location is perfect. It is more a business hotel,not caristic 5 star hotel. You can walk to places that are interesting in town. Breakfast is good . Lots of things and many kind of juices

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Thank 522hsl
Oslo, Norway
Reviewed 2 weeks ago

hotell room had 27 degres warm. no possibility to reduce temerature. The offered open the Window ( not allowed versus regulat) and open the door to the corridor. That is a nice option for a good night sleep ? Probably my worst hotel experience ever. <( I use 100 hotel night per year) <i will never go to Steigenberger again.

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Helpful?
Thank jarune
Oslo, Norway
Reviewed 3 weeks ago

The hotel is situated on top of the metro station with direct access to the airport. Great location and very good breakfast. Very friendly staff. Only poor experience was the internet, but since several people seem to complain about this, this is probably something the hotel is working on.

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Thank EHLtravel
Oslo
Reviewed 3 weeks ago

Always what I expect from the Steigenberger. Good serve, close to the airport, close to the busy Elbe river and close to all restaurants and bar in the city centre. Sauba With a view With Space for at least 15 People.

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Helpful?
Thank marcusl595

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Shiseido Day Spa with a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatment take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. At the newly openend SABAI restaurant you can savour a modern cuisine with the best of Asian and European cuisine. From now on: free Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Price Range: €107 - €333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#9 Green Hotel in Hamburg
#18 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#35 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Hamburg staff and other travellers.
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Questions? Get answers from Steigenberger Hotel Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher room and ask for ones with full lake view. Spa is on the fifth floor.”
 of 5 bubbles savioc2016, 11 Sep 2016 | Read review
“Towards the river.”
 of 5 bubbles mrsorso, 11 Aug 2016 | Read review
“Higher floors have less noise. Try parking somewhere else.”
 of 5 bubbles gogaros, 7 Aug 2016 | Read review
“canal view rooms provide an excellent view”
 of 5 bubbles R8904NDmonicac, 29 Jul 2016 | Read review
“The canal rooms have a great view and are quiet during the night.”
 of 5 bubbles Sky61, 27 Jun 2016 | Read review
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