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Steigenberger Hotel Hamburg

2,369 reviews
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Traveller (438)
Room & Suite (431)
Dining (109)
Overview
  • Excellent37%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“business trip”(33 reviews)
“neuer wall”(8 reviews)
“piano bar”(9 reviews)
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
5.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,369)Write a Review
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All reviewsbusiness tripneuer wallpiano barcentrally located hotelquality hotelexcellent hotelwalking distancefree wifithe hotel staffperfect locationfitness roombusiness hotelrooms are spaciousstar hotelssuperior roombreakfast buffetchristmas market
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1 - 5 of 498 reviews
Reviewed 2 days ago

I recommend this hotel, once the hot water issue in the bathrooms is fixed! Good location, great staff, only problem was the hot water issue. Hopefully this will be solved soon. Everything else is perfect.

Review collected in partnership with this hotel
Thank 313agnesb
Reviewed 1 week ago

Stayed at several hotels in Hamburg. All nice hotels. This is one of them. Some hotels - especially the smaller ones - offer a special atmosphere. A place where you want to hang out during your stay. Others offer great facilities like super breakfast and...More

Thank Hans2840
Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

Dear Hans, Thank you very much for choosing our hotel and for your great review. We are happy to hear about your satisfaction because of our central location and that you enjoyed our service quality. For us as hoteliers with passion, guestsatisfaction is the most...More

Reviewed 1 week ago

Hotel room is very out dated, price quality is not oke, no kingsize bed (as advert). Also when se went to the restaurant there was no space for hotel quests... very strange. TV was of bad quality and bath room as well.More

Review collected in partnership with this hotel
Thank 395mikeyb
Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

Dear guest, thank you very much for choosing our hotel and for your review. We are very sad to hear about your inconveniences and we really would like to apologize for them. We will discuss your points of concerne with our team, to avoid such...More

Reviewed 1 week ago

Our stay in Steigenberger hamburg in November 2017. It was not the experience we were hoping for. We had higher expectations from your hotel and we were disappointed with the low quality service we have seen.More

Review collected in partnership with this hotel
Thank 389tariqa
Response from Moritz K, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

Dear guest, Thank you very much for choosing our hotel and for your review. We are very sad to hear about your inconveniences and we really would like to apologize for them. We will discuss your points of concerne with our team, to avoid such...More

Reviewed 2 weeks ago

1. The air conditioning was too loud. 2. The room was too cold. 3. Bbathroom was very dated. 4. No 5 star Level! So I would not recommend this Hotel. The staff at the front desk and other areas were friendly. The management has to...More

Review collected in partnership with this hotel
Thank 321bach
Response from Bernd Z, General Manager at Steigenberger Hotel HamburgResponded 1 week ago

Dear guest, Thank you very much for choosing our hotel and for your review. We are very happy to hear about your satisfaction because of our service quality and hospitality. On the other side, we are very sad to learn about your inconveniences and we...More

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Traveller (438)
Room & Suite (431)
Dining (109)
Pool & Beach (20)
Hotel & Grounds (275)
Bathroom (41)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$147 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Hamburg
#15 Family Hotel in Hamburg
#18 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#33 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$147 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Hamburg
#15 Family Hotel in Hamburg
#18 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#33 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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