We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 321 hotels in Hamburg

Crowne Plaza R Hamburg - City Alster

1,115 reviews
Save
Traveller (299)
Room & Suite (137)
Dining (40)
Overview
  • Excellent28%
  • Very good48%
  • Average20%
  • Poor3%
  • Terrible1%
Travellers talk about
“club room”(38 reviews)
“tea lounge”(12 reviews)
“king george”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Crowne Plaza R Hamburg - City Alster
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,115)Write a Review
There are newer reviews for Crowne Plaza R Hamburg - City Alster
See the most recent reviews
Filter reviews
446 results
Traveller rating
122
216
81
17
10
Traveller type
Time of year
LanguageEnglish
More languages
122
216
81
17
10
Show reviews that mention
All reviewsclub roomtea loungeking georgeihg memberpriority clubnice hotelresidential areaminute walkmini barbusiness hotelthe air conditioningbus stopbusiness tripthe main railway stationreception staffquiet locationstandard room
FilterEnglish
Updating list...
341 - 345 of 446 reviews
Reviewed 16 March 2013

I stayed at this hotel for a night, and found it a convenient business hotel. The room is good with a nice bathroom, and it was very quiet so I could take a good rest after a long flight from Tokyo. The hotel receptionist was...More

Thank NiigataTravelLover
Response from GMHamburgCP, Manager at Crowne Plaza R Hamburg - City AlsterResponded 12 September 2013

Dear guest, Thank you very much for providing us with your feedback. We highly appreciate your review and because of that we are concerned to improve our quality on a constant basis in order to increase our guest satisfaction and to fulfill our guest’s needs,...More

Reviewed 8 March 2013

Was booked here at random by PA, so wasn't sure what to expect. Very friendly check-in staff, good start. Bar was lively and showing football, also good! But the room left much to be desired. Very small and with a musty smell, not pleasant. Bed...More

Thank Magyar
Response from GMHamburgCP, Manager at Crowne Plaza R Hamburg - City AlsterResponded 14 March 2013

Dear Magyar, Thank you for taking the time to post a review of our hotel. We are pleased you found the breakfast good and our staff very pleasant and accommodating. I am truly sorry to hear that the internet and the condition of our facilities...More

Reviewed 15 February 2013

I stayed in the hotel last week for one night. The hotel was very nice, room comfortable and the staff helpful, in particular Dominique upon checking in. I would happily stay again at this hotel on my next visit to the city.More

1  Thank Ricki B
Response from GMHamburgCP, Manager at Crowne Plaza R Hamburg - City AlsterResponded 14 March 2013

Dear RickyB, Thank you very much for your recent visit at Crowne Plaza Hamburg City Alster. We highly appreciate that you took precious time to let us know that you were satisfied with our overall service performance. Your appreciation has been passed on to our...More

Reviewed 4 February 2013

I spent 2 nights here in December 2012. The hotel is clean, neat and unextravagent. 4 stars is a more realistic evaluation of the standard and ambience Breakfast is good. Some of the best croissants outside of France, a full range of English breakfast components...More

Thank czenglish
Response from IHGCare, Guest Relations Manager at Crowne Plaza R Hamburg - City AlsterResponded 18 February 2013

Dear czenglish, Thank you for taking the time to post a review of our hotel. We are pleased you found the breakfast good and our staff very pleasant and accommodating. I am truly sorry to hear that the internet and the condition of our facilities...More

Reviewed 30 January 2013

We arrived over a cold January weekend and we really appreciated the warmth and courtesy of the reception staff. We had absolutely no complaints about the room. The cost of the breakfast was a little high though, at €25,00 per person I believe, so we...More

Thank Bedandbreakfastfan24
Response from GMHamburgCP, Manager at Crowne Plaza R Hamburg - City AlsterResponded 12 February 2013

Dear Bedandbreakfastfan24, Thank you very much for your recent visit at Crowne Plaza Hamburg City Alster. We highly appreciate that you took precious time to let us know that you were satisfied with our overall service performance. Your appreciation has been passed on to our...More

View more reviews
PreviousNext
1676869707190
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$79 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#56 Romantic Hotel in Hamburg
#59 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#56 Romantic Hotel in Hamburg
#59 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (299)
Room & Suite (137)
Dining (40)
Pool & Beach (3)
Hotel & Grounds (266)
Bathroom (19)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
sophielove2017
28 February 2017|
AnswerShow all 4 answers
Response from Jeffery R | Reviewed this property |
Not aware of any shuttle buses to and from the Marine terminal, unless the hotel arranges in advance. Best way to the airport is by Taxi, costs around €25, if you have luggage. If travelling light you can take the S1 Bahn... More
2
Votes
countydownrose81
18 September 2015|
AnswerShow all 6 answers
Response from hayagreeva | Reviewed this property |
I was dropped to the hotel and took a taxi to airport (30 Euro) so do not have first hand info. But I did ask about the public transport at the reception. There are frequent trains from airport to Hamburg HBF. The route is... More
2
Votes
Brisolad
24 July 2015|
AnswerShow all 3 answers
Response from GuU12 | Reviewed this property |
No, only a Kiosk and a Pizza Restaurant.
0
Votes
Google Translation
Room Tips
"Go for larger as each room has a large desk"
Read review
"Not a place for views as in a residential area, has a nice bright central atrium no gloomy corridors"
Read review
"Get a room with excutive benifits"
Read review
"quiet rooms at rear of property"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite