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Crowne Plaza Hamburg - City Alster

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#50 of 318 Hotels in Hamburg
Certificate of Excellence
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Crowne Plaza Hamburg - City Alster
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981 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hamburg - City Alster
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Showing 399: English reviews
Olomouc, Czech Republic
Reviewed 7 August 2011

Of there is a place I woould never go again it´s this hotel. The Beds are terrible. I never slept in a 130€ hotel with such pokr matresses... The worse is that each time I spent a night there within 24 hours after check out I had my credit card blocked for safety reason by Visa. 3 times !!! This...

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Helpful?
Thank JaSon7344
Amsterdam
Reviewed 23 July 2011

Pros: - price/value combo - comfortable bed - clean room Areas for Improvement: - Old carpets in rooms - Parking Fee should be cheaper Front desk offered us a deal of 11 Euros for the normally-priced 22 Euro breakfast. Ask for it! Buffet is not bad (omelettes made for you while you wait).

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Helpful?
Thank Wanderfool44
Helsingborg, Sweden
Reviewed 22 June 2011

Repeat visitor at this hotel, have stayed here a couple of times when my preferred Hotel in Hamburg has been fully booked, this visit I booked 2 night’s (Monday to Wednesday) trough travel agency, “room with garden view”. Price plan did include breakfast. Arrived Monday evening ** Check in ** Reservation ok, fast check in, a bit poor information from...

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2Thank belmagnus
Management response:

Dear Guest Thank you very much for your recent visit at Crowne Plaza Hamburg City - Alster. We would like to apologize for all incidents which have happened during your stay with us. Please be assured that we have taken all your comments extremely serious and we have taken action to prevent this from happening again in the future. We...

Melbourne, Australia
Reviewed 16 June 2011

My husband and I spent one night at the Crowne Plaza Hamburg at the end of our holiday. We had a Club Room which was fine for one night - the bathroom was very small and the room safe didn't work which was a bit annoying. Although not located right in the city it was only a 6 euro taxi...

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Thank winelover045
South West London/Surrey
Reviewed 29 May 2011

Stayed here for 3 nights recently on business, and cannot fault this hotel, was happy with everything. The hotel is about 15 walk from the main railway station in Hamburg, and the walk is through the St Georg district, which has a great atmosphere in the early evening, with many nice looking bars and restuarants. My room was very large...

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Thank AFCW
Tokyo, Japan
Reviewed 26 May 2011

My husband and I stayed Crowne Plaza hotel for 4 days on 13th May. Our room were allocated at 1st floor with no view, they refused our request to change another room we asked. They repeated to say the rooms were fully booked. The receiptionist was not helpful and friendly we felt. The room was spacious, there was a LARGE...

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Thank NaokoJP
Frankfurt Germany
Reviewed 26 April 2011

On check in we were informed the hotel was full, of course we had reservations. We were offered a 2nd floor Club Room non-smoking and no view, oh except for the patrons who were in the dining area below. We were told the room was bigger and a "full four levels above what we reserved" (what ever that meant). Talk...

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Thank Traveurcpl
Manila, Philippines
Reviewed 25 April 2011

We stayed at Crown Plaza for 2 nights and it was a pleasant stay. The staff was helpful to assist us for our sight seeing and were fluent in English. The central train station is less than 5 minutes away by bus and was very convenient. The room was nice and clean. My only comment is that internet was not...

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Thank micol_mca
Ipswich, United Kingdom
Reviewed 4 April 2011

Once again, had I actually taken notice of the poor review that someone posted here I might have stayed away. I am so pleased that I did not. My friend and I had a wonderful time. We were allocated a Club Room and we were on the 5th floor. The only slight comment that I would make was that the...

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1Thank PAULWOODS1
Sydney, Australia
Reviewed 2 April 2011

I stayed at the Crowne Plaza two weeks ago and prior to arriving was uncertain as to what I would find based on some of the reviews on Tripadvisor. I have previously stayed at the Marriott and the Le Meridien but chose the Crowne Plaza this time due to being a member of the Priority Club, and the very competitive...

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Helpful?
Thank baliliving

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
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Additional Information about Crowne Plaza Hamburg - City Alster

Address: Graumannsweg 10, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: €95 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hamburg - City Alster 4.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotel.de, Travelocity and Priceline so you can book your Crowne Plaza Hamburg - City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Hotel Style:
#40 Family Hotel in Hamburg
#41 Luxury Hotel in Hamburg
#56 Romantic Hotel in Hamburg
#59 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hamburg - City Alster staff and other travellers.
6 questions
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Manchester
over a year ago
Bristol
over a year ago
March, United Kingdom

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Questions? Get answers from Crowne Plaza Hamburg - City Alster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the 2nd floor if possible, staff setting up breakfast on the 1st floor can be heard early in the morning.”
 of 5 bubbles GeorgeGeddes, 2 Mar 2017 | Read review
“Standard room are really small”
 of 5 bubbles lexlex862, 8 Jan 2017 | Read review
“Ask for rooms away from the elevator”
 of 5 bubbles Erik_de_Man, 4 Jan 2017 | Read review
“The higher - the better.”
 of 5 bubbles 439AlexD, 21 Dec 2016 | Read review
“We were in room 344 very quiet.”
 of 5 bubbles ShaunM559, 16 Dec 2016 | Read review
5 of 5