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Park Hyatt Hamburg

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Park Hyatt Hamburg
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2,084 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Paris, France
Reviewed 1 week ago via mobile

This is probably my 5th or 6th stay at the Park Hyatt Hamburg and it was amazing as usual. The rooms are quite big and although some things are starting to look outdated, it's still quite good overall. Room service needs some improvement: they forgot several things of what I order, and the teapot for the tea I have ordered.

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Helpful?
Thank Carlos T
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Carlos T., Firstly, I want to thank you for having taken the time to share the experience of your stay at Park Hyatt Hamburg and for visiting us again. I was delighted to read that you always enjoy your stays with us. We take your comments very seriously as a basis for improvement and I really regret the inconveniences...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

Very good hotel, excellent service, staff is very cooperative, but the car parking prices are extremely high, I was shock when they informed me that I have to pay 32 Euros to park my car every night, or 5 Euros for every hour !!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Arafa D
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Arafa D., Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I am delighted that you overall enjoyed your stay with us. However, I have carefully read your comments about our valet parking and I really regret that this service was not to your full satisfaction. I can...

Reviewed 3 weeks ago via mobile

Hotel was very nice and clean. The room we stayed in was huge with a really nice shower and bathtub. It was very American and lacked a lot of cultural feeling in Hamburg but was very nice. The gym was one of the nicest I've seen in a hotel which was a nice surprise. The restaurant, Apples, had a great...

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Helpful?
Thank SBrentTippen
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for rating Park Hyatt Hamburg on TripAdvisor.com and for choosing our hotel during your stay in this city. I was pleased to read that you enjoyed your visit at our hotel and was delighted that you liked our rooms, our gym and our breakfast. However, I regret that we could not meet all...

Berlin, Germany
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 711joergs
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Chandler, Arizona
Reviewed 4 weeks ago

The hotel is above a shopping arcade with easy access. It is close to the main station and other local amenities The reception is on an upper level so away from the public and is spacious and rarely crowded The staff are friendly, speak english and are knowledgable about the area

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Helpful?
Thank W4499DUjohnc
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, thank you so much for taken your valuable time and share your impressions of your recent stay at Park Hyatt Hamburg. I am very delighted that you had a wonderful time and enjoyed your stay. Its feedback like yours regarding our team, the location and our facilities, that motivates us daily to give our best and to...

T.Wells
Reviewed 4 weeks ago via mobile

Very convenient location for walking around all the tourist and shopping areas. Sandwiched between 2 metro stations, along a shopping street, not far from the Town Hall and the Hafen area. We had a lovely Club room, which had afternoon tea facilities and early evening happy hour on the 7th floor. Breakfast was a wide selection of goodies. Slight criticisms...

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Helpful?
Thank KTL2007
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for having taken your time to rate your recent stay at Park Hyatt Hamburg and to share your impressions. I have read your kind words of appreciation and I am happy that you enjoyed your stay with us. I highly appreciate your lovely comments , especially about our staff, the location and the...

Oak Park, Illinois
Reviewed 4 weeks ago

I traveled to Hamburg with a group, and when our bus pulled up the the hotel I initially walked past the entrance. This is one of those hotels that are easy to dismiss (or as in my case, miss) from the outside. The lobby is up one level from the street entrance. Having to take 2 separate elevators every time...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Peter C
Tashi_Takang, Guest Relations Manager at Park Hyatt Hamburg, responded to this review

Dear Peter C., Thank you so much for your feedback on TripAdvisor. I highly appreciate it and I would personally like to thank you for having taken the time to share your impressions regarding your recent stay. Based on your comments and your positive rating, I am delighted that you enjoyed your stay and the atmosphere at Park Hyatt Hamburg...

London, United Kingdom
Reviewed 15 January 2017 via mobile

Great hotel superb nise and friendly staff and employees and in a grwat location at the city center with a lot of shops , cafes & restaurants around definitely best place to choose for staying in Hamburg

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Helpful?
Thank ENG_TMD
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Firstly, I would like to thank you for having taken the time to share your experience of your stay at Park Hyatt Hamburg. Your kind words of appreciation are very important for us and I highly appreciate it! I am very happy that you enjoyed your stay with us, that your expectations could be met and that...

Bangkok, Thailand
Reviewed 15 January 2017

The hotel offers excellent service and room quality. The breakfast os also good. The location is close to the center of Hamburg, but also close to the Railway station. I would consider the area as B -. However, once you enter the hotel, you leave that byside. Prices are comparably high for German standards, but so is the hotel quality....

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Helpful?
Thank BTS1972
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, thank you very much for taking the time and providing us your feedback regarding your last stay at Park Hyatt Hamburg. I really appreciate your lovely comments and kind words about our service, the location and our rooms. My team and I would me more than happy to welcome you back in our hotel in the near...

Germany
Reviewed 7 January 2017

This was a wonderful surprise in the centre of Hamburg within walking distance of all the main attractions. The style of the hotel is very much in keeping with the Levantine House in which it is housed and the rooms have a modern touch on a very classic style. Service is excellent and even the valet parking is good value...

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Helpful?
Thank SAPStar
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear SAPStar, Thank you very much for taking the time to give us some valuable feedback with regards to our facilities and services during your last stay at the Park Hyatt Hamburg. I have read your kind words of appreciation and we are happy that you enjoyed your stay with us, especially our service and the valet parking. We place...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 

Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Price Range: €174 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hyatt Hotels Corporation and Jetsetter so you can book your Park Hyatt Hamburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt
Hotel Style:
#1 Family Hotel in Hamburg
#2 Spa Hotel in Hamburg
#2 Business Hotel in Hamburg
#3 Luxury Hotel in Hamburg
#3 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Hyatt Hamburg staff and other travellers.
5 questions
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Kuwait City, Kuwait
over a year ago
Barnstable, Massachusetts
5 months ago
Dublin, Ireland
over a year ago

See all questions (5)

Questions? Get answers from Park Hyatt Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet and very comfortable”
 of 5 bubbles W4499DUjohnc, 23 Jan 2017 | Read review
“Ask a room on the lower floors, which have larger windows”
 of 5 bubbles Octopus890, 7 Aug 2016 | Read review
“Even on the busy street side sleep was not spoiled”
 of 5 bubbles 27DavidG, 6 Aug 2016 | Read review
“The Bugenhagenstrasse "wing" is probably the quietest”
 of 5 bubbles Karuthers, 4 Aug 2016 | Read review
“I'm sure all,the rooms here are quiet and I'm not sure about the various views.”
 of 5 bubbles moremiles, 19 Jun 2016 | Read review
5 of 5