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Renaissance Hamburg Hotel

811 reviews
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Traveller (260)
Room & Suite (138)
Dining (9)
Overview
  • Excellent35%
  • Very good45%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“perfect location”(18 reviews)
“town hall”(9 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Renaissance Hamburg Hotel
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Reviews (811)Write a Review
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LanguageEnglish
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133
157
62
19
14
Show reviews that mention
All reviewsshopping districtperfect locationtown halllobby areaalster lakejunior suitevery nice hotelcomfy bedwi figreat roomsbreakfast buffet isfamily roomwithin easy walking distancenice barbusiness tripnice staypublic transport
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1 - 5 of 385 reviews
Reviewed 1 week ago

Getting from the airport - take the S Bahn train and get off at Jungfernstieg station. This brings you out at the town hall and the hotel is about 4 mins walk from there (around 7 euros for 2 people). The rooms were big, very...More

Thank Littleun_12
Reviewed 2 weeks ago

We traveled to Hamburg with our two grandsons, ages 5 and 8. This was a big splurge for us, staying in what my grandsons referred to as "a fancy hotel". They had been under a lot of pressure at home so time away was very...More

Thank alwaysthinking
Response from MarriottHotelHH, Market Guest Services Supervisor at Renaissance Hamburg HotelResponded 1 week ago

Dear Guest, first of all I want to thank you for choosing the Renaissance Hamburg Hotel. I am really sorry, that the entertainment center was not working during your stay. I can understand how disappointed you are about the situation. Our provider for pay TV...More

Reviewed 2 weeks ago

Although this is modern hotel, but feels warm and cozy inside. Great location in downtown of Hamburg. Nice and comfortable rooms and bathrooms. Nice and helpful staff. Breakfast is very expensive, but you can find plenty of small bakeries and cafes around. Don't waste your...More

Thank Mark D
Reviewed 2 weeks ago via mobile

Very new and modern hotel seemingly that lives us to the renaissance brand. Despite what other reviews say, my room had a nice large flat screen. New furnishings with a trendy port style design. For instance the nightstand looks like a crate and says Port...More

Thank Rob A
Reviewed 2 weeks ago via mobile

We stay 6 days at this hotel with my two small kids and wife If you are looking normal humanity from the hotel staff better stay away from this hotel Staff of this hotel including top management is out of normal world They simply don’t...More

Thank Rodrigosunimal
Response from MarriottHotelHH, Guest Services Supervisor at Renaissance Hamburg HotelResponded 2 weeks ago

Dear Rodrigosunimal, thank you for reviewing your stay at the Renaissance Hamburg Hotel. I am sorry that the experience fell below your expectations, and I apologise for any inconvenience caused. Wishing you all the best for your future travels, Kind regards, Martina Sautter Guest Services...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$173 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Hamburg
#77 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Hamburg
#77 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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Traveller (260)
Room & Suite (138)
Dining (9)
Questions & Answers
Ask a question
Sarah L
8 February 2018|
AnswerShow all 3 answers
Response from Rich H | Reviewed this property |
Yes
0
Votes
giovannigino
7 November 2017|
Answer
Response from Rich M | Reviewed this property |
I have no idea, you will have to contact the hotel itself.
0
Votes
Stefanie G
27 June 2016|
AnswerShow all 4 answers
Response from MarriottHotelHH | Property representative |
Dear Stephanie, our rooms are equipped with mini fridges, however there is no freezer unit in them. Kind regards, Martina Sautter Guest Services Supervisor
0
Votes
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12
Room Tips
"All rooms are good, rooms facing the courtyard are quieter if you want to open a window."
Read review
"up to 5th floor"
Read review
"We asked for a good view but didn't get one. Maybe you should try"
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"I pre booked and asked for a quiet room on the second floor. This request was confirmed on arrival"
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