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Getting from the airport - take the S Bahn train and get off at Jungfernstieg station. This brings you out at the town hall and the hotel is about 4 mins walk from there (around 7 euros for 2 people). The rooms were big, very...More
We traveled to Hamburg with our two grandsons, ages 5 and 8. This was a big splurge for us, staying in what my grandsons referred to as "a fancy hotel". They had been under a lot of pressure at home so time away was very...More
Response from MarriottHotelHH, Market Guest Services Supervisor at Renaissance Hamburg HotelResponded 1 week ago
first of all I want to thank you for choosing the Renaissance Hamburg Hotel.
I am really sorry, that the entertainment center was not working during your stay. I can understand how disappointed you are about the situation. Our provider for pay TV...More
Although this is modern hotel, but feels warm and cozy inside. Great location in downtown of Hamburg. Nice and comfortable rooms and bathrooms. Nice and helpful staff. Breakfast is very expensive, but you can find plenty of small bakeries and cafes around. Don't waste your...More
Very new and modern hotel seemingly that lives us to the renaissance brand. Despite what other reviews say, my room had a nice large flat screen. New furnishings with a trendy port style design. For instance the nightstand looks like a crate and says Port...More
We stay 6 days at this hotel with my two small kids and wife
If you are looking normal humanity from the hotel staff better stay away from this hotel Staff of this hotel including top management is out of normal world
They simply don’t...More
Response from MarriottHotelHH, Guest Services Supervisor at Renaissance Hamburg HotelResponded 2 weeks ago
thank you for reviewing your stay at the Renaissance Hamburg Hotel. I am sorry that the experience fell below your expectations, and I apologise for any inconvenience caused.
Wishing you all the best for your future travels,