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Motel One Hamburg Alster

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#22 of 319 Hotels in Hamburg
Certificate of Excellence
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Motel One Hamburg Alster
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633 Reviews from our TripAdvisor Community

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Showing 130: English reviews
London, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 October 2016 via mobile

Location- situated on a soulless street a ten minute walk from Hauptbahnhof and Lake Alster but right above Lohmülenstrasse U Bahn. Convenient for most places but not central. Rooms- I am a big fan of Motel 1 having stayed in them in Edinburgh. The rooms are modern, clean and stylish. The shower is powerful and hot. Beds are particularly comfortable.... More 

Helpful?
Thank Smashbash
Lisbon, Portugal
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 September 2016

When you arrive to Motel One Hamburg Alster you have an immediate nice impact from the decoration and all the enviroment around, a mix of luxury, inovation and tech look. The rooms are nice and really confortable and all the Hotel is nice. Also the staff show a willing to help and the breakfast is real nice.

Helpful?
Thank Privnuno
Cairo
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 September 2016 via mobile

I have been in motel one for two days, the single room is not big but the bed is very comfortable and with great view from the window if you are in high floor. Actually the breakfast was not included but they offer free coffee in the morning for the guests. The decoration of the hotel is beautiful too. I... More 

Helpful?
Thank Elham K
Hebden Bridge, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 September 2016

I wouldn't stay here for long but for a couple of nights was fine - the rooms are very small(ie there is nowhere to put your case and 4 coathangers and a rail along the wall) but they are super clean and everything looks new and well designed. The breakfast is lovely - a big continental spread and whilst there... More 

Helpful?
Thank JH2014219
Berlin, Germany
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 August 2016

Short walk (or even shorter subway ride) to the main train station. Short walk to the nicer part of St. Georg (Lange Reihe). Little staff interaction, but not overly friendly. Good value for a clean, simple room. Wifi was good.

Helpful?
Thank JoeDBerlin
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager More 

New Zealand
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 July 2016

Available via the U1 underground train. The staff were exceptional - friendly, hard working and helpful. The bathroom was cleaned better than any place I have been. The free Internet is high speed. Breakfast was fantastic and constantly replenished in a timely manner. Boiled eggs didn't taste like engine oil as they do at Ibis Hotels.

Helpful?
Thank LennieNZ
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager More 

Bussum, The Netherlands
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 July 2016

Very nice, if a bit spartan hotel, right above the U-bahn station and one stop from the central station - also just 5 minutes walk to Berliner Tor. Also super-convenient for driving - parking underneath and no scrabbled one-way streets to navigate. Rooms are small, so better suited for a short stay, but super-clean. Service is good. Best of all... More 

Helpful?
Thank TraipsingAbout
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager More 

Breda, The Netherlands
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2016 via mobile

Very popular hotel and I can imagine why! Location, price, facilities and breakfast is good, the problem is it almost every time fully booked! :( So book in advance to be sure you can stay here during your trip. Public transport stops in front of this hotel.

Helpful?
Thank KyJe
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager More 

Gloucestershire, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 July 2016

We stayed Friday - Sunday in July 2016 and the hotel was full and busy. But despite that, at every point, the staff took time with us, were friendly, helpful, etc. The rooms are small, but very clean, and the beds were comfortable, and everything worked. We didn't switch on the TV but enjoyed watching the screensaver fish swimming around!... More 

Helpful?
Thank NigelBN
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Budget Design Hotel ... more   less 

Additional Information about Motel One Hamburg Alster

Address: Steindamm 102, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Price Range: €86 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
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Also Known As:
Motel One Hamburg Alster Hotel Hamburg
Motel 1 Hamburg Alster
Hotel Style:
#13 Best Value Hotel in Hamburg
#17 Family Hotel in Hamburg
#32 Business Hotel in Hamburg
#43 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Motel One Hamburg Alster staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for a view.”
 of 5 bubbles JoeDBerlin, 16 Aug 2016 | Read review
“Higher, away from the road noise, would be better.”
 of 5 bubbles LennieNZ, 27 Jul 2016 | Read review
“High floor, away from the street and elevators - but even there very little noise.”
 of 5 bubbles Stifter, 25 May 2016 | Read review
“try to get a room on the higher levels”
 of 5 bubbles Bagatelle56, 25 Oct 2015 | Read review
“high level rooms have a nice view over the city (elevators work fast)”
 of 5 bubbles germantouristcouple, 23 Jun 2015 | Read review
5 of 5
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