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Adenauerallee 52, 20097 Hamburg Germany
3 people are viewing this hotel
Courtyard
US$85
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US$85
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US$84
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TravelocityUS$84
PricelineUS$85
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Traveller (133)
Room & Suite (70)
Dining (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#125 of 348 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
For an exceptional experience in Hamburg, Germany, book a stay at Courtyard by Marriott Hamburg City. Located in the heart of Hamburg, our business hotel is well appointed and it offers relaxing accommodations for a successful stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car park
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, German

Location

Full view
98Great for walkers
Grade: 98 out of 100
108Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
99Reviews3Q+A5Room tips

Reviews
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Traveller rating
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Charliecaroli59 wrote a review 28 Nov
Lancaster, United Kingdom58 contributions73 helpful votes
Just spent a few nights here with a friend visiting the Xmas markets. Short walk from main station. Nice modern hotel friendly and helpful staff. Good breakfast plenty of choice though can get extremely busy. Rooms clean, towels small, don’t replenish coffee/tea when used, air conditioning noisy but we needed it as rooms were very warm.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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agcesa wrote a review Jul 2022
108 contributions3 helpful votes
+1
Hotel's Favourite
The location was good, walking distance to restaurant are, called Lange Reihe, plenty of restaurants and bus/subway stations. The room was spacious with a nice, big bathroom. The view was also cute. There is parking lot but you need to pay per night. The drinks at the bar area were very nice and the bartender was also very friendly, suggested us new drinks and lovely beers. Disliked · The beds once again, looks like it is like that in all Germany. They just set up 2 twin beds put together for 2 people. If you required a 3rd person then an additional bed is brought in the room which was very, hard and uncomfortable. The custain does not completely blocked the light coming in the room, so you be up as soon as the sun starting rising. The Wifi never, ever worked, so if you need to book tours, work, or just connect with love ones, you luck, it does not work. They were a bit cheap with the toiletry, so would need to improve on it, specially when there is no soap/gel to shower at times. When requested multiple times, they failed to bring it. Until they installed a stationary set of gel/shampoo in the shower, a bit late because it was my last day/night there.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Room 620 had a cute view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robster wrote a review 23 Nov
Milano75 contributions52 helpful votes
+1
Hotel 700 m away from Hamburg HB, from Hamburg airport to Hamburg HB by train is 3,50 Euro, 15 min. Lobby is quite large and clean. People at the desk is kind and available and I got my invoice the day after my arrival, check in was taking 10 min after filling arrival documents. Room is enough big (about 16-18 sm), clean and I did not experience strange smells. Empty lockbox and mini bar are available. Wardrobe is not huge but enough for couple of days trip. Bed was quite large and comfortable as well as pillows (one kind). Tv was good and having also international channels. No special rumors during the night. Bathroom was nice clean and large, shower large and comfortable and also having soap, shampoo and conditioner. I went also to the Gym that is basic but all necessary to have a good basic workout. I would rate this hotel 8/10.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: None in particular.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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adeutsch2016 wrote a review Oct 2022
New York City, New York50 contributions51 helpful votes
Location quite good not far away from train station mat walking distance. Good business center and very good breakfast. Very quick check in and out. Rooms very modern quite big for EU standards. TV should have access to English speaking channels all are in Herman and when second language still not available. For business traveler good choice
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anne S wrote a review Oct 2022
2 contributions1 helpful vote
+1
As the property is fairly new, there is nothing to criticize. The location is around 10-15mins away from the hbf and the walk isn’t a very pleasant one, dodgy area. Otherwise m very satisfied with the room and service.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CBM_20 wrote a review Oct 2022
Nova Scotia108 contributions38 helpful votes
The premises and restaurant are very nice. There is a grocery store and several take-out restaurants across the street. Strangely there was no clock in the room. Internet speed was acceptable but not beyond. It’s about 10-minute walk to the main train station.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Antonia S wrote a review Sep 2022
2 contributions2 helpful votes
My partner and I just visited Hamburg for 3 nights over the weekend for a friend’s wedding. We were initially assigned room 629. We came back from the wedding in the early hours of Sunday morning (2nd night) to find that our key card had been disabled. Upon enquiring at reception we were informed that this was because there had been an issue taking payment from my bank card - I later found that this was due to a temporary security block being put in place by the bank, given the payment was being taken from abroad. Quite why the hotel would disable our key card in the first instance rather than speak with us I don’t know - it was inconvenient after a long day at a wedding. Once we regained access to the room there was a cockroach on my pyjamas on the bed. We called reception and were told we could move rooms to the fourth floor (no apologies offered). My partner went back to room 629 the next day to get the last of our belongings and saw another cockroach by the bed. Only on check-out on the last day when we mentioned the cockroaches again to the reception staff were we offered an apology (no refund or gesture of goodwill offered). Our Hamburg friends said that they had never before seen cockroaches in the city - but they were very much alive and kicking in room 629! There was also a rough area next to the train station just near the hotel, where there were a lot of people congregating who appeared to be taking drugs, which was intimidating especially after dark. We’d strongly recommend booking elsewhere.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Thomas Woerlein, Guest Services / Front Office at Courtyard Hamburg City
Responded 27 Sep 2022
Dear guest, Thank you for choosing to stay at the Courtyard Hamburg City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Especially I would like to apologize for the problem with the payment. This is not our vision of service. Furthermore we will discuss your feedback in our daily stand up meeting so that we can improve based on your review. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, Marcel Pohl Assistant Front Office Manager Courtyard by Marriott Hamburg City marcel.pohl@cy-hamburg.de +49 40 298420
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CCHSingapore wrote a review Sep 2022
Singapore, Singapore695 contributions381 helpful votes
I arrived at the hotel after quite a walk from the central train station. It was fortunate that the weather was pleasant. The team member who attended to me was welcoming and the check in process was quick. Seeing that I am here in Hamburg for the first time, she offered me a city map. The room I was assigned to was tastefully decorated and very comfortable with electrical sockets aplenty and a large space. I also like that the hotel provides guests with a mobile key, via the app, especially in times like this; where hygiene and safely are of the utmost importance to guests. I would recommend my readers register as a Marriott Bonvoy member and download the app. In my opinion, it is one of the best hotel loyalty programmes and loads of information is available on the app. One thing I find particularly useful is the chatbot. The responses are very prompt.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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SafranSafari wrote a review Aug 2022
Kaufbeuren, Germany255 contributions158 helpful votes
Sometimes we are in hotels where you somehow get a strange feeling right from the moment you check in. You don't feel comfortable and welcome. The Courtyard Hamburg City is one of them. It started at the reception during our very early check-in. The staff member told us in a supercilious manner that we had received an upgrade. But the "better" rooms had not yet been cleaned. But because we were getting an upgrade, it would certainly be worth waiting for the room. Our question about when we could expect the room was only answered with the statement that the actual check-in was at 3 pm. We could go into town in the meantime, it's not far and we shouldn't come back too early - 3 pm. We could leave our luggage at the hotel. There is still room for improvement! And so there were a few similar little things during our stay. None of them big issues. But just a lot of little things where you keep asking yourself: "Why? Why don't they just do it better?" The stay ended as it had begun. After our online check-out, we discovered that the bill was not correct. However, this was corrected immediately after a complaint by e-mail. No comment. Without apology or the like. A word about breakfast, as there were many comments on this: The restaurant in the hotel is run by an outside company. This is not noticeable at first glance. Nevertheless, this constellation has disadvantages. For example, the restaurant is closed one day a week (breakfast is of course available all week). Is that a good thing for a hotel? That's something everyone has to decide for themselves. But now to breakfast: Cost: 25 Euros, if not already included in the room rate. The breakfast is extensive. Nevertheless, there are some things that are not there. For example, freshly prepared egg dishes. Here, you are treated to prefabricated fried eggs, scrambled eggs and the like, some of which look rather adventurous. There are also no pencakes or waffles. On the other hand, there is a large vegetarian/vegan corner. Most of the dishes are of very high quality, often even organic or Demeter. The service is prompt, attentive and friendly. The ambience in the restaurant is also quite good. Is the breakfast now worth its 25 euros? Yes, because the restaurant is run by a third party and the operator also has to earn money. Yes, because the ingredients are of very high quality. Yes, because the selection is quite large. No, because certain things such as egg dishes prepared on site are missing. No, because the selection is large, but not outstanding. In our opinion, a price of 19 euros would suit the breakfast better.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Thomas Woerlein, Guest Services / Front Office at Courtyard Hamburg City
Responded 18 Aug 2022
Good evening Safransafari, thank you for taking the time to share your feedback with us. We see that you did not necessarely have a bad stay, but that there was some room for improvement. Let us apologize first and foremost, that we did not fully meet your expectations. It started with the check-in, where it looks like everything was handled correctly on paper, but it is always a matter of how something is communicated. We are going to take the time with our team to address that. As for the incorrect Invoice we can only apologize one more time. When somethin like this happens there should be at least an apology. As for the Restaurant, we do not know where you got the Information that it is run by an outside company. That is not the case. The restaurant is closed on sundays, simply because we do not have enough staff to run it 7 days a week. We are working nonstop to employ a few more people to have it running all week again. Our breaktfast is not cheap, you are right. We chose the route of an high quality breakfast as far es we can go with that. There are limits implemented by Marriott though how far we can go with that. That includes the eggs by the way. As a way to make the planing of the breakfast a little easier for everyone involved, the price of a breakfast booked in advance is siginificantly less. In the end we were unable to win you over completely and that is what matters the most. Your post is full of valuable feedback and we would like to thank you once more for taking the time. We do hope to get one more chance in the future if your travels take you to Hamburg again. Best wishes and kind regards Thomas Woerlein Front Office & Guest Relation Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pidje Moon wrote a review Apr 2022
York, United Kingdom22 contributions6 helpful votes
I had issues sleeping at this hotel because the bedrooms are so boiling hot. The air conditioning does not work. There is a marked difference between the coridoor temperature and the room temperature. I had to change rooms on my first night and didn't get a good sleep after travelling. A member of staff changed me at first to a room in front of the road after I had asked for a quiet room and so it was a very prolonged process and I was exhausted. It took two goes go be given a new room and this was at gone midnight after a long day travelling and being up at 4am. This ruined the first day of my holiday as I was exhausted the following day. The following night I couldn't sleep either due to the same issue and ended up having to leave the hotel at 1am. The staff are disorganised and there are communication issues with them all saying different things. I was very upset and stressed and asked if I would be charged for the two nights I wouldn't be staying anymore sue to having to move to a new hotel and pay for new accommodation. I was told I would have to wait to talk to the manager the next day! I had to shell out for a new hotel and therefore spent a ridiculous amount of money unnecessarily.( I am still waiting for the manager of this hotel to deign to respond to my last email. They don't care. ) The next day I emailed the manager (no one was able to compensate me for the absolutely rubbish 1.5 nights I did stay there!! ) and I got a very hollow "apology" saying how awful it must be for me having such a bad experience on my first visit to Hamburg yet offered NO COMPENSATION and she would not authorise a refund for the nights i was not even at the hotel!! I am absolutely disgusted by the handling of this situation- the manager who charged me for the two nights is called Anika Sell. It also took a long time to retrieve property from the hotel after I left it behind after moving in the middle of the night and I never retrieved a pair of very expensive headphones. Absolutely ruined my trip and the least the management could do is refund me for two nights I did not even stay!! I am a frequent traveller to upscale hotels and this was the worst experience I've had in a while. If I've ever encountered issues they are usually at least appropriately resolved. Appalled.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$85 - US$151 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
277
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COURTYARD HAMBURG CITY - UPDATED 2022 Hotel Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about Courtyard Hamburg City
Which popular attractions are close to Courtyard Hamburg City?
Nearby attractions include Varieté im Hansa--Theater (0.5 km), Tom's Saloon (0.3 km), and Lasertreff Hamburg (0.5 km).
What are some of the property amenities at Courtyard Hamburg City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Hamburg City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Hamburg City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Hamburg City?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Courtyard Hamburg City?
Conveniently located restaurants include Thai & indisches Restaurant Curry Lounge, Singh Indian Restaurant, and L'Amira.
Are there opportunities to exercise at Courtyard Hamburg City?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Courtyard Hamburg City have airport transportation?
Yes, Courtyard Hamburg City offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Courtyard Hamburg City located near the city centre?
Yes, it is 0.5 km away from the centre of Hamburg.
Are any cleaning services offered at Courtyard Hamburg City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard Hamburg City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.