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Holiday Inn Hamburg - HafenCity

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Ueberseeallee 15, 20457 Hamburg Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (340)
Dining (77)
Room & Suite (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Hamburg - HafenCity
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
You can host an event for up to 120 guests in our 3 meeting rooms in our flexible, multi-purpose event space.At the Holiday Inn Hamburg – HafenCity you can enjoy Free Wi-Fi or our Gym on the 6 floor.Our welcoming Open Lobby is a multipurpose space where you can relax with a cocktail or a delicious coffee specialty, meet colleagues and friends for a meal in our main restaurant or check your emails. Or instead, step outside and have a walk in Lohsepark, the biggest of its kind in the HafenCity area.Our modern styled Rooms are offering air condition, coffee and tea Station, our pillow menu and Blackout to ensure you get a restful good night’s sleep.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
German

Location

Full view
95Great for walkers
Grade: 95 out of 100
21Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
270Reviews3Q+A1Room tip
Traveller rating
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  • 4
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Popular mentions
Leonidastra86 wrote a review Jan 2021
Ofterdingen, Germany2124 contributions120 helpful votes
+1
The gut reviews of this hotel don't lie. It is nice, offers modern rooms in good price, stuff is polite and the location is very good. They have an underground parking lot, during the Corona phase you can order something from outside or have some beverages at the reception (well thought). I will probably visit again.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Caramellino wrote a review Nov 2020
Paris, France472 contributions538 helpful votes
Hamburg harbor city area is definitely worth to stay at. The HI is located at the outskirts, however, the underground stop U4 right there. In my opinion well located for sightseeing visit to the City or for business in the proximity. Welcome with ever friendly front desk staff and full list of directions for the stay. (after I queried prior my arrival about the limitations due to COVID). I was accommodated on top floor, warm and cosy, work space appropriate although light is a bit limited for work purposes. I had dinner on the arrival day, which was convenient and sufficient from the small menu. Outside options require some 10minutes of walk around the old, new or refurbished brick stone buildings. Absolutely happy with the breakfast buffet and good spread of choices. In a nutshell, I enjoyed the stay, short clarifications with staff, F&B services and consider the HI for future visits.
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Date of stay: October 2020
Value
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Service
Trip type: Travelled on business
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Response from Antonio Marra, Geschäftsführer at Holiday Inn Hamburg - HafenCity
Responded 29 Nov 2020
Dear Caramellino, Thank you so much for your fantastic comment. We are delighted to learn how much you enjoyed your stay at Holiday Inn Hamburg HafenCity. We are looking forward to the pleasure of welcoming you again in the near future. Best regards, Anja, Mario, Antonio, Lura, Björn, Mara, Eric, Carolin......
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Pedro R wrote a review Nov 2020
Lisbon, Portugal78 contributions85 helpful votes
I stayed at this hotel for one night so I could make a short trip to Hamburg. The check-in and check-out process was quite fast, though I got lucky, because shortly after my check-in a long queue started to appear. Also at my check-in, which was almost at the minimum check-in time possible, there was already a breakfast slot that was fully booked. For me, this was no issue, but for people with tight schedules this may be a problem. The room was comfortable and provided me with a good night of sleep. The breakfast had good variety and quality, though don't know why but we were seated in a tall table, particularly uncomfortable for taking breakfast. The major problem is the location, since it's quite far away from the rest of the city, without almost no means of transportation there. Overall, I recommend this hotel if you go there by car and are willing to visit Hamburg with a car.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Antonio Marra, Geschäftsführer at Holiday Inn Hamburg - HafenCity
Responded 1 Nov 2020
DearPedro, Thank you so much for your comment. We are delighted to learn how much you enjoyed your stay at Holiday Inn Hamburg HafenCity. We are looking forward to the pleasure of welcoming you again in the near future. Best regards, Antonio Marra General Manager
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Beatriz C wrote a review Oct 2020
Lisbon, Portugal133 contributions174 helpful votes
This was my firth experience in a Holiday Inn and it was quite good. It was a very good hotel for a short stay. We stayed for one night to enjoy the city. The room was comfortable and the staff was nice. The only thing that was bad was breakfast, wish was a little unorganized, but we felt safe and the food was really good. The hotel is not very close to the center, and does not have any transports nearby, but if you like to walk you can be in the center in 20 minutes or so... If you come by car be careful because the hotel does not have a park for your car and parking in the street is paid during the week. If I ever go back to Hamburg I will sure consider repeat this place!
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Date of stay: September 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from Antonio Marra, Geschäftsführer at Holiday Inn Hamburg - HafenCity
Responded 24 Oct 2020
Dear Beatriz C Thank you for your wonderful comment. It was a pleasure serving you and making your stay comfortable. We are looking forward to welcoming you again to Holiday Inn Hamburg HafenCity in the near future. Best regards, Carolin, Björn, Musti, Antonio, Steffi, Hendrik, Jana, Eric, Christopher.....
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MaxPeen wrote a review Aug 2020
Middelharnis, The Netherlands6259 contributions153 helpful votes
Still not a bad hotel and the COVID measures aren't easy for everyone but: it still does mean you can excange towels and clean rooms everyday (not having to ask for it, towel on the floor=renewal) I have to say that the breakfast crew of this hotel is the greatest I have seen in a long time. The afternoon and dinner crew are okayish (nothing more than that). But how the breakfast crew handles everything with their COVID challenge (serve the guests on the buffet, keep smiling and remember the guest's preferences) is just great, really is. I ate twice in the restaurant in the evening and the food is expensive and although the products are good (quality-wise) it is just not prepared so well. I had a 30 euro steak (each side is 3-4 euros extra) and it was COLD inside. The second one that came was still not 'hot' but I did not want to complain anymore and eat the steak. The steak itself was really better than average, but it was not prepared correctly. Same for the soup and other dishes I ate (the chicken was so long-cooked it chewed like cardboard and was very salty). Sorry to say. However with a little bit of effort in preparing the food a little better, they can improve this. Despite this all the breakfasts crew makes it good for me and I still return on a (bi)weekly bases to this hotel. And I will keep doing so in the future!
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Date of stay: August 2020
Rooms
Location
Service
Trip type: Travelled on business
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Response from Antonio Marra, Geschäftsführer at Holiday Inn Hamburg - HafenCity
Responded 30 Aug 2020
Dear MaxPeen, Your comments give us the chance to continuously improve our service since we take constructive feedback very seriously. We will share your feedback with our team in order to provide a better experience. Please accept our sincere apologies for any inconveniences caused. Kind regards, Antonio Marra General Manager
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PRICE RANGE
US$93 - US$166 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburg
NUMBER OF ROOMS
268
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Frequently Asked Questions about Holiday Inn Hamburg - HafenCity
Which popular attractions are close to Holiday Inn Hamburg - HafenCity?
Nearby attractions include International Maritime Museum (0.4 km), HafenCity (0.4 km), and Automuseum PROTOTYP (0.3 km).
What are some of the property amenities at Holiday Inn Hamburg - HafenCity?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Hamburg - HafenCity?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Hamburg - HafenCity?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Hamburg - HafenCity?
Conveniently located restaurants include The Table Kevin Fehling, NENI Hamburg, and heimat restaurant.
Are there opportunities to exercise at Holiday Inn Hamburg - HafenCity?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Hamburg - HafenCity?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Hamburg - HafenCity?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Hamburg - HafenCity offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Hamburg - HafenCity?
Many travellers enjoy visiting Alter Elbtunnel (2.6 km), St Nikolai Memorial (1.2 km), and Wasserkunst Kaltehofe (3.6 km).
Is Holiday Inn Hamburg - HafenCity accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.