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Arthotel Ana Hafencity

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Billwerder Neuer Deich 2 - 4, 20539 Hamburg Germany
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Traveller (57)
Room & Suite (43)
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About

#245 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
The 2-stars Budget Hotel Bridge Inn Hamburg has 99 rooms, allocated on 5 floors. All rooms of the hotel are equipped with 3 beds, have a size between 12-18 m², an integrated bathroom concept, flatscreen TV, telephone, basic internet access free of charge. The hotel Bridge Inn is located only 3 km from the city center, which means you are close to the central station in Hamburg. In 10 minutes, you will reach the city center by bus or car. If you want to visit the Hamburg Hafencity, you will have a journey of 10 minutes by car or bus, as well. A cab rank is available on the hotel grounds.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, German

Location

Full view
43Car recommended
Grade: 43 out of 100
21Restaurantswithin 1 km
3Attractionswithin 1 km
215Reviews2Q+A12Room tips
Traveller rating
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  • 23
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Paweł wrote a review Oct 2019
Poznan, Poland39 contributions11 helpful votes
Service at the reception desk was complety not helpfull. Quality of the rooms .... No comments. I do not recommend this hotel. The hostels have a higher standards than this hotel. Problems with payment by credit card whenever they via bookingcom mede reservation of the rooms by this same card. No reception in this same buliding. Recpetion in another hotel.
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Date of stay: October 2019
Value
Location
Service
Trip type: Travelled on business
Room Tip: Do not choice this hotel. Never!!!
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pip0m0l0 wrote a review Aug 2019
Paris, France22 contributions34 helpful votes
Stayed there 1 night only (luckily) and not able to sleep. Temperature outside was 15 deg celsius, while 26 deg celsius in the room. No air conditioning system and the only way would have been to open the windows but it is a door getting acces to a balcony connected to the other rooms at the same floor, so not so secure.
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Date of stay: August 2019Trip type: Travelled on business
2 Helpful votes
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bleki1 wrote a review Mar 2019
Sofia, Bulgaria57 contributions19 helpful votes
It took me 30 minutes to find my room, and it wasn't my problem. Three times I asked reception staff to show me which corridor to take, but all of them were busy talking to each other. I asked if there is a parking for the hotel...no one told me that behind the building there is a free one for guests. Even the price was high enough for the small room I received.
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Date of stay: April 2018
Location
Cleanliness
Service
Trip type: Travelled solo
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Response from Bridge_Inn_Manager, Manager at Arthotel Ana Hafencity
Responded 4 Apr 2019
Dear Bleki, thank you for taking the time for a review. We regret that we could not meet your expectations. We apologize for the inconvenience you have had at the front desk. Please be assured that we take your experience serious to improve our internal process. We would be delighted to prove better service during your next stay. Best regards Silvia Huber (Executive Manager)
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Maria P wrote a review Jan 2019
Madrid, Spain26 contributions4 helpful votes
The personal is not clear, totally unfriendly, and the hotel need a lot of services that they don´t have. I was totally unhappy with a hotel which was not clean, not confortable and is far away from the center. No shops around, not cafes, nothing... They have a building with two hotels inside: one is cheap and terrible and the other one is more expensive and has the same unfriendly personal. Pueden ahorrarse ir a este hotel, es lo peor que he visitado. El personal engaña a los clientes y su falta de ética supera lo imaginable.
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Date of stay: January 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Todo es sucio ruidoso y deprimente. Terrible way to help clients..
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Response from Bridge_Inn_Manager, Manager at Arthotel Ana Hafencity
Responded 24 Jan 2019
Dear Maria, thank you for taking the time for a review. We regret that we could not convince you at all points of our house and our services. We apologize for the inconvenience you have had and we take your experience serious to improve our internal process.We recommended to take the bus. Please be informed that there are two bus stops only a few hundred meters from the hotel, where several bus lines take you to the the central station in approx. 10 minutes. We would be delighted to prove better service during your next stay. Best regards Silvia Huber (Executive Manager)
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maxroomsky wrote a review Jan 2019
The Hague, The Netherlands12 contributions5 helpful votes
A budgetvvariant which also has two other hotels of the same network next to each other - that means, if the level of the hotel you chose is not satisfactory, the company can still offer you something in the same better in the same location. Buses easily connect to the centre, it is a 15-minute journey. Is not friendly to smokers, the have to smoke in yards, which is good - most of the guests don't smoke. On every floor there are extra lounges with snack machines for friends to gather outside the room but still in the hotel and not disturb anyone. Long breakfast time, which allows you to choose when do you want to have it next day or start it at 6 if you have an early flight. Cleaning of the rooms is regular and the crew has been really frindly!
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Date of stay: November 2018
Value
Rooms
Service
Trip type: Travelled on business
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Response from Bridge_Inn_Manager, Manager at Arthotel Ana Hafencity
Responded 24 Jan 2019
Dear Maxroomsky, thank you for taking the time for a review. We are pleased that you liked the close location to the city center and you have explored Hamburg from here. We recommended to take the bus. Please be informed that there are two bus stops only a few hundred meters from the hotel, where several bus lines take you to the the central station in approx. 10 minutes. We are looking forward welcoming you again soon. Best regards Silvia Huber (Executive Manager)
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PRICE RANGE
US$65 - US$255 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bridge Inn Hotel Hamburg
LOCATION
GermanyHamburg
NUMBER OF ROOMS
99
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Frequently Asked Questions about Arthotel Ana Hafencity
Which popular attractions are close to Arthotel Ana Hafencity?
Nearby attractions include Mehr! Theater am Grossmarkt (1.2 km), Baaken Park (1.1 km), and Harry Potter und das Verwunschene Kind (1.2 km).
What are some of the property amenities at Arthotel Ana Hafencity?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
What food & drink options are available at Arthotel Ana Hafencity?
Guests can enjoy breakfast during their stay.
Is parking available at Arthotel Ana Hafencity?
Yes, free parking is available to guests.
What are some restaurants close to Arthotel Ana Hafencity?
Conveniently located restaurants include Café Entenwerder 1, 100/200, and Altdeutsche Küche Elbbruecken.
Are there opportunities to exercise at Arthotel Ana Hafencity?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Arthotel Ana Hafencity?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Arthotel Ana Hafencity?
Many travellers enjoy visiting Alter Elbtunnel (4.3 km), St Nikolai Memorial (2.9 km), and Wasserkunst Kaltehofe (2.0 km).