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4/2/2018 5/2/2018
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    arcona Hotel am Havelufer

    Zeppelinstr. 136, 14471 Potsdam, Brandenburg, Germany
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    4/2/2018 5/2/2018
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    Traveller (50)
    Room & Suite (16)
    Dining (4)
    • Excellent15%
    • Very good39%
    • Average23%
    • Poor13%
    • Terrible10%
    16 Mar 2017
    “Rude Staff and Small Rooms”
    11 Oct 2016
    “Basic but decent.”
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    3.5 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (182)
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    1 - 5 of 25 reviews

    Reviewed 16 March 2017

    Check in process was smoothed but the check out was the dumbest process I've ever had to go through. I saw on the website that there was EXPRESS check out. My credit card information was already with the hotel, yet I was still not allowed...More

    Thank Amy H
    Response from Kristina K, Guest Relations Manager at arcona Hotel am HaveluferResponded 13 June 2017

    Dear Amy, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 11 October 2016

    My room was in the new building, looks recently constructed/renovated, basic but decent size and décor, convenient and clean. Can not comment on rooms at the old building. Bathroom clean, but sparingly maintained - better leave a reminder if out of soap... No bathroom amenities...More

    Thank M M
    Response from Kristina K, Assistant to the General Manager at arcona Hotel am HaveluferResponded 13 October 2016

    Dear M M, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind...More

    Reviewed 6 October 2016

    Very Bad room conditions. the toilet wasn't clean. Rooms are colds. wifi don't work. actually, I have been in so many hotels and 95% of them has wifi problems. so be prepared for this. Receptionist were not experienced. I travel Potsdam for my job purpose,...More

    1  Thank saeedmail
    Reviewed 1 August 2016

    This hotel is nicely situated 25 minutes walk from the city center, close to the lake. It is a good place to stay if you have a car. The staff is helpful and friendly and the breakfast is nice. The rooms are a bit different,...More

    Thank erstda007
    Response from Kristina K, Assistant to the General Manager at arcona Hotel am HaveluferResponded 11 December 2016

    Dear Guest, thank you for taking the time to share your feedback. We appreciate your comments regarding our rooms, location and breakfast options. We certainly look forward to welcoming you back in the very near future. Sincerely, your team at the arcona HOTEL AM HAVELUFER

    Reviewed 3 June 2016 via mobile

    Stayed here for a week in April. Decor is minimalist chic - verging on slightly basic in the bedrooms I thought. Rough industrial quality carpet and pretty basic bathroom ( think Travellodge if you know this hotel chain). Lighting levels were really poor at night...More

    Thank Risottorules
    Response from Andreas K, Front Office Manager at arcona Hotel am HaveluferResponded 16 June 2016

    Dear Risottorules, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards...More

    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$76 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Hotels.com, Travelocity, Cancelon, Orbitz, HotelQuickly and TripOnline SA so you can book your arcona Hotel am Havelufer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Brandenburg >
    • Potsdam
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    Traveller (50)
    Room & Suite (16)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (41)
    Bathroom (3)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Davinia T
    6 October 2014|
    Response from Havelufer | Property representative |
    Hi, yes we have a laundry service.
    Google Translation
    Room Tips
    "comfort double and single is the same.."
    Read review
    "New building"
    Read review
    "The first floor can smell smoke from car and cigarette sometimes."
    Read review
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