Clean, tidy and easy to locate, the hotel was a great place to start our trip. Only 3 minute walk to a major bus station or across the road to the subway. We could get to the city centre within 15 minutes. Breakfast buffet is €8 per person but is prepared well. Staff are accommodating and friendly.
The Heating was Out of Order and It took sometime to change the room even of we told that immediately. Breakfast had very strict timetables, no tolerance at all,even discourtesy with customers. Too much noise from neighboring rooms,even after constant complaints. General unkindness from the staff!
Very dated hotel, with a desperate need for an upgrade. Carpets threadbare on the stairs and the lift is very frightening and small. Very clean and reception is helpful. In a nice area of Berlin. The breakfast is very good.
I stayed here for three nights with my partner the place is a little tired but it is clean... It's in a great location near everything that you need and want to see... And the breakfast was very nice and the kitchen staff we're friendly... My only downside was a man that worked on the reception he was very rude I asked him a simple question and all I got off him was do I have a smartphone and if I do Google it and sent me on my way he most definitely doesn't have people skills at all I also work in the hotel business and I wouldn't dream of speaking to my guest's in a rude manner if they ask for my help and want advice on anything I try to help them as best as I can
This is our second visit to this hotel as we came here 2 years ago. When we arrived we were greeted by friendly efficient reception staff,fast check in. Our room was Great, good size and nice and warm. The buffet breakfast had plenty of choice loved it. The hotel is close to public transport to explore this great city. The only negative is that wifi is poor.
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