I stayed at Hotel am Steinplatz for 6 nights in April '22. The room was wonderful—one of the comfiest hotel beds I've ever slept in. I also appreciated the bathroom amenities and the spa on the fifth floor. But I want to give a special note of gratitude to the hotel staff—at the end of my stay, I contracted a small stomach bug. The concierge went out to pick up drugs for me at the pharmacy, room service brought me toast and bananas (no charge), and one man even stopped at the store on the way into work to grab me a few bottles of Powerade. They all made sure I had everything I needed until I got better. I already appreciated the staff before my short illness, but as a solo traveler in a foreign country, I was very grateful for such a personalized experience.
My first business trip post COVID took me to Berlin. I chose the last hotel I stayed at as I wanted a sense of familiarity. Steinplatz did not fail to deliver high-quality friendly service, a clean safe environment and delectable food. I love the light rooms too for energy, especially when so many these days are dark and moody. Will be back soon!
Berlin is our favorite city to visit and we previously stayed at the Swissotel (now closed) and the Sofitel Kudamm (now Dorint Kudamm). After seeing less than positive reports on the Dorint, we decided to look for another place to stay in the Kudamm vicinity. Absolutely delighted to find this lovely hotel. From the moment we stepped into the lobby, the staff were so attentive and helpful. We received a room upgrade and it was impeccably clean, spacious, quiet and with a lovely comfortable bed for the weary legs after lots of walking around the city. Housekeeping was done daily and lots of nice touches like providing a hotel bookmark for my wifes book she had by the bedside. Attention to detail on the little items like this set them apart from others. The front desk staff were always so helpful whenever we had questions. Proximity to the Kudamm and transport (S-Bahn, U-Bahn and Bus) was very good. Hoping to return again and Hotel Am Steinplatz will be my first place to search.…
+++Overall good stay there. Nice building, up to date decoration. Well situated , not so far the public transportation and some good restaurants. Correct breakfast buffet. Overall clean. - - - Very small and outdated fitness room. Staff uniforms at the restaurant could be a bit more smart (basket? colored socks?, … that doesn’t match with the hotel’ style). Probably due To Covid situation Staff was very limited with nobody at the front desk upon our check out … that make us a bit Skeptical about the service nivel for a 5* hotel. Also seems that the hotel applies cost cutting on room’s amenities …bathroom is empty and almost all is upon request: individual shoes shine, shower cap, sewing kit, … all those small touches that make the difference between 4 and 5* hotel…
There are more expensive hotels in Berlin, but this one offers five-star luxury at four-star prices. From the friendly welcome on arrival to the efficient check-out, you feel you are in the hands of true professionals, totally committed to your wellbeing. Our junior suite was beautifully appointed and quite spacious, with a really comfortable king-sized bed, coffeemaker, robes, slippers, large-screen TV (with CNN but no BBC World), a fair-sized bathroom with high-end toiletries, a bathtub and separate walk-in shower. The bar is justly renowned for its excellent cocktails, but was closed all day until 5.0 pm. Likewise the restaurant was open only for lunch during weekdays and only dinner at weekends. (These restrictions may be Covid-related and may change in future.) Breakfast is excellent – a good variety of hot and cold options, with chefs providing freshly cooked dishes from the open kitchen. The spa on the top floor has two saunas (hot and very hot!) and offers excellent massage and other treatments at reasonable prices. This hotel ticks all the boxes, and is certainly the best accommodation in this part of the city.…
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