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The Ritz-Carlton, Berlin

Booking.comUS$221*
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#17 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$457*
US$221*
US$457*
US$221*
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The Ritz-Carlton, Berlin
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2,513 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
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Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

I visited the Ritz-Carlton with 3 friends for afternoon cocktails on our city break. Though the cocktails were fantastic the service was not of the same standard. I had ordered the same cocktail twice and felt the second one did not taste the same as the first. Instead of following the old service rule of "the customer is always right"...

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Helpful?
Thank Nashes92
TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear Nashes92, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number 0049-30-33777-6002....

Nice
Reviewed 3 days ago NEWvia mobile

Good hotel, good location, rooms are big and decorated more or less the sale way as other rooms in ritz around the world. Nothing bad to say about the service. I dont mind "friendly american" way of it, but some people can find it a bit over the top.

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Helpful?
Thank nicolasdenice
Reviewed 4 days ago NEW

Everything was first class. Staff called us by name after first meeting and made sure everything was perfect. The housekeeping manager on our floor went out of her way to make sure everything was outstanding with our room. We will be back on our next visit to Berlin.

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Helpful?
Thank Ed W
Helsinki, Finland
Reviewed 4 days ago NEW

We had a business reason for travelling to Berlin and we decided to make it a luxurious stay. RC Berlin succeeded to fulfill our expectations. We will certainly come back as soon as we are in Berlin again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 49tapanih
London, United Kingdom
Reviewed 5 days ago NEW

Stayed here for 2 nights this week with my wife. Great location right on Potsdamer Platz, walking distance to anything you might want to do..I know because we walked it.. Bar in lobby was very buzzy and good..if expensive..staff are all OK..I hate to be picky but I did not think they were of the quality one normally gets at...

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Helpful?
Thank NormaStit
TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear NormaStit, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number 0049-30-33777-6002....

Los Angeles, California
Reviewed 6 days ago NEW

I stayed there beginning of March for 8 nights. From checkin to room service to concierge to breakfast buffet everything was excellent. The breakfast buffet was amazing and delicious. Great service everywhere in that hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank gazellej2017
Reviewed 1 week ago

One night at Ritz Carlton will prolong your life. Take the time and have a long breakfast and you will be even happier. The service is outstanding and the personell well trained and polite. Enjoy simple as that.

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Helpful?
Thank Iordark
Vienna, Austria
Reviewed 1 week ago

Improvement of the service, especially at check out. There should be always someone available at the reception to handle check out especially when guests are in a hurry. I had to wait several minutes eptionists were busy just talking to other guests and neither checking in or checking out. I was not offered an invoice and not greeted at all...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank katyalyubenovaz
TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear katyalyubenovaz, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number 0049-30-33777-6002....

hong, Hong Kong
Reviewed 1 week ago

Everything in this hotel is excellent. Staff are experience, friendly & sincere. Room is so comfortable especially bathroom I would love to stay in this hotel again Food is fresh Location is convenience. Near the mall & train station..

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Oiying C
Leeds, United Kingdom
Reviewed 1 week ago via mobile

Having stayed at many excellent hotels around the world, I can honestly say this is the best we have ever experienced. The customer service is fantastic. We stayed at the beautiful Ritz Carlton Berlin over the Christmas holidays, I was a little worried, as our 2 children (8 and 10) have always liked to be at home for Christmas, but...

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Helpful?
Thank Katie111111

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02/04/2017 03/04/2017
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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 

Additional Information about The Ritz-Carlton, Berlin

Address: Potsdamer Platz 3, 10785 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Price Range: €177 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton
Hotel Style:
#2 Green Hotel in Berlin
#15 Luxury Hotel in Berlin
#16 Family Hotel in Berlin
#16 Business Hotel in Berlin
#20 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Berlin staff and other travellers.
23 questions
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Questions? Get answers from The Ritz-Carlton, Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a higher floor room but it was pointless because they had us facing an office block opposite!”
 of 5 bubbles NormaStit, 19 Mar 2017 | Read review
“If you are a Platinum member, just got across the street to the Marriott.”
 of 5 bubbles jetlee9, 13 Mar 2017 | Read review
“All room are pretty much the same”
 of 5 bubbles racquetman_MN, 1 Feb 2017 | Read review
“Have great options depending on your budget.”
 of 5 bubbles luisjavierf2016, 27 Jan 2017 | Read review
“I highly recommend booking a room with Postdamer Platz view”
  • The fireplace which can be lit up on request.
 of 5 bubbles Jumeirah23, 12 Jan 2017 | Read review
5 of 5
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US$221* /night
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RitzCarlton.comUS$221
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Prices are for 1 room, 2 adults
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