An affordable, cosy hotel with a great service, within a walking distance from the main city points. Good value for money. Very clean room, comfortable beds. There's sauna available. A big grocery store practically next door.
We stayed in this hotel for 2 nights. We paid for 1 business room for 3 person. We were expecting 1 double bed and 1 normal bed (how its looking like in hotel room pictures) but when we came to hotel, they gave us a room with 1 double bed and 1 portable bed. The room was not suitable for 3 beds because its a room for only 1 double bed. Also we have 2 chairs inside the room. We saw that another room located in front of our room was bigger and just as we wanted. When we informed that we wanted to change our room, they stated that they could do it the next day. I am strongly suggesting you to confirm your room before or after reservation. I am giving 2 stars good location, clean rooms and good breakfast.
This was my first trip to Berlin and didn't really know what to expect. I was pleasantly surprised that my room was clean and spacious. The hotel staff were available to answer my questions (like how to turn the lights one) and help with directions. Breakfast was available for the majority of the morning allowing me to either sleep in or get there early. The selection was not huge but it offer multiple options, which worked great for me. Overall, my experience was enjoyable and I would recommend it highly to others.
Overall good stay and happy experience. The front desk staffs were very friendly. The rooms were clean and airy. The breakfast was decent and the staffs were very helpful. Hotel is centrally located and very safe to walk even during night time.
Very good position in Berlin Mitte,very clean and very good breakfast.Also very professional staff.Close to central station and bus station.We will like to comeback in this nice hotel.Hope they will come also with reasonable prices.
We really enjoyed our stay in this hotel, the room was spacious and comfortable. The property is in a central area close to many tourist spots. The staff is very kind and helpful. The breakfast was excellent.
I booked four nights in late August. At first everything went fine, the hotel was adequate and the quality to price ratio was good. On the morning of my fourth day I asked if I could book another night. "No problem, sir." Later that evening when I came back my room was locked. I went to reception to have the key card updated and the night manager apparently found it highly suspicious that I should wish to stay a 5th night. She demanded immediate payment of the entire stay. When my company credit card didn't work, she didn't want to let me return to my room to get my wallet. She was absolutely convinced that I was somehow going to run away without paying, even though they had a copy of my ID, a hold on my credit card from arrival, and my car was parked in their locked garage. Honestly one of the strangest experiences I've ever had in 15+ years of business travel, and no apology was made. The icing on the cake was that they overcharged me by about 35% for the last night compared to the advertised price on Booking. Apparently they charge more when you reserve directly with them, and they don't mention this when you ask to extend your stay. I promptly left the next morning and will choose a nicer hotel, even at a higher price, for my future stays in Belin. Unfortunately this interaction completely ruined my experience and made me feel utterly unwelcome.…
Really enjoyed our stay. Hotel was easy to find. Only a 10 minute walk away from the over ground train which brought us from the airport, or there's a tram which stops right outside if you don't fancy the walk. Staff were very polite, helpful and multilingual. Room was modern and clean with daily house keeping, air con, safe and hair dryer. Loved the selection at breakfast each morning and good to see dietary needs catered for like gluten free bread. Would happily stay here again. Dankeschön 🙂
You need a clean room, a decent bed and courteous staff. This hotel has it all. Free WiFi and drink facilities in the rooms made our business trip go much more smoothly. Breakfast was great, there are things to see within walking distance and you are near to a transport hub. Awesome
This is a straightforward hotel with clean functional rooms. Modern and minimalistic furnishings. All very clean and fine. Good hotel for value. Near the metro and easy to navigate. Staff particularly helpful.