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Mercure Hotel Berlin Mitte

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#93 of 662 Hotels in Berlin
Certificate of Excellence
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Mercure Hotel Berlin Mitte
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753 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Reviewed 3 weeks ago

A very ordinary hotel. Housekeeping and traffic outside room was very noisy. Room was clean but a bit jaded. Staff were helpful if asked but not overly friendly. If you get a good rate and aren't going to spend much time in the hotel it would suffice

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Helpful?
Thank Gerard F
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear guest, thank you for taking your time to share your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are very important for us, as we strive to provide a superior guest experience every day. It's apparent in this case that we fell short. We appreciate...

Columbia, SC
HOTEL’S FAVOURITE REVIEW
Reviewed 15 September 2016

This hotel is located in a quiet neighborhood with easy access to the subway (Line U). The facilities are superb and our room was spacious, well appointed, and immaculate. The breakfast was absolutely outstanding--one of the best we have had at a hotel. We stayed at the hotel for five days and were surprised with new breakfast offerings each morning....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gailray
About Hotel's Favourite Review
Mercure4988, Leiter Front Office at Mercure Hotel Berlin Mitte, responded to this review

Dear Gailray, I very much appreciate your comments regarding your stay and your experience in our house. I remember you and your wife and was so happy that the doctor solved the problem of healthy so quickly. Your positive comments concerning our team, location & breakfast are the best motivation for us. To make you feel at home is always...

Stoke-on-Trent, United Kingdom
Reviewed 9 January 2017

We stayed here just after Christmas 2016 and were pleased with our stay. Our room was spacious and clean and the bed very comfortable. The reception staff on check in were really friendly and spoke incredible English which was so helpful to us. There is an underground station right next to the hotel which makes getting around no hassle at...

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Thank Harriet B
Reviewed 4 January 2017 via mobile

The rooms are not as modern as the foyer would lead you to expect. Definitely an ideal hotel if you are planning on spending all of your time exploring the city but for those who like to spend a bit more time relaxing, this proved difficult. The bistro offers about three different dishes; pizza, soup or chilli, which again meant...

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Helpful?
Thank Eloise D
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear Eloise, thank you very much for taking the time to share your feedback. I am very sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience during your stay. As we strive to continuously improve the quality of our services your feedback is very important to us. First of all may I explain...

Isle of Man, United Kingdom
Reviewed 4 January 2017

Convenient for U-bahn to everywhere. Comfortable clean hotel, great room, excellent room service. Breakfast is worth paying the extra for, very generous buffet with loads of choices. There's a bar offering bar snacks - no evening meal. Room had a fridge with a small bottle of water which, if you use it, costs Eur 3.40 - seems a bit mean....

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Helpful?
Thank Christina K
Drogheda, Ireland
Reviewed 1 January 2017

Good location in a quiet part of the city. Excellent access to public transport network. Staff were all very friendly and efficient. Rooms facing the street can be a little noisy due to passing trains.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank pipfinn
Mercure4988, Front Office Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear Mercure-guest, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel Berlin Mitte. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. Best regards, Sarah Moosdorf -front office manager- &...

London, United Kingdom
Reviewed 1 January 2017 via mobile

Comfortable hotel - nice room with comfy bed and large windows so plenty of light. Tasty and generous breakfast. Really friendly staff. Located very close to the metro station which is good for getting around. Also convenient for walking to the gay district around nollendorf platz. Next to a nice park in a peaceful, residential area. Would stay again.

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Helpful?
Thank tintinfan2013
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear guest, thank you very much for your great review and for your recommendation. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and we hope to see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

Reviewed 31 December 2016 via mobile

A great service and a great support. A fantastic breakfast and a Wealth and warm room!!!! We had stay for 5 days and was great. In the first day, we get lost in the metro stations in the night, but when we finally discover the hotel location, we consider it super easy. You need to catch the uban line 2,...

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Helpful?
Thank Cardosinny
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear Cardosinny, thank you very much for your great review and for your recommendation. It will be a pleasure for me to share your feedback with our team. We are happy that you enjoyed your stay so much and we hope to so see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

Sydney, Australia
Reviewed 29 December 2016 via mobile

If you are not intending to be hanging around the hotel all day, then this hotel is perfect for exploring Berlin. It's a pretty basic hotel, but in a very good location with train, tram and bus stops right outside. Very easy to get anywhere, including to/from airport using public transport. Plus you can hire a bicycle from the hotel...

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Helpful?
Thank matthew f
Mercure4988, Front Office Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear Matthew, thank you very much for your time to give us your feedback. We very much appreciate your comments about the friendliness of our staff and our location. You're right, our hotel is located off the beaten track in a small, quiet street in the city center and the U-Bahn station Gleisdreieck is nearby and you can reach all...

Budapest, Hungary
Reviewed 24 December 2016

The hotel is well located, very close (ca. 100m) to the u-bahn station Gleisdreieck and only two metro stops from Potzdamer Platz. Due to the u-bahn you can access every point of downtown quite easy. The staff is excellent, they help you immediately. (I needed envelope and stamps and they had both at the reception). There is only one drawback...

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Helpful?
Thank Csongor K
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. But we very...

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Staying in Kreuzberg

Neighbourhood Profile
Kreuzberg
Berlin's revolutionary heart and immigrant roots can both be found in Kreuzberg, but this central neighbourhood is beginning a new chapter. In the 1950s and '60s, Turkish guest workers settled around Kottbusser Tor, while in the 1980s and '90s, rambunctious squatters and artists gathered to live a carefree life here. An old hospital even became a hotspot of riots between squatters and police. Today you can still find the best kebabs in town and many underground clubs, but a lot has changed as well. The hospital has been transformed into an art center, and increasingly you will find new urban cafés, restaurants and designer shops. Rising housing prices and gentrification threaten the spirit of this area along the Spree River, but the neighbourhood’s legacy is upheld by a very engaged community fighting to preserve its rebellious identity.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Mercure Hotel Berlin Mitte is located at the district "Kreuzberg" and decreed about 120 room's, each with a douche, WC, a desk, a coffee and tea station, some of the room's are fitted with air conditioning and free WI-FI. The Cinésport Bistro & Bar is open daily from 3 pm till 1 am. In the Bistro & Bar the guests can have drinks and snacks while they watch live sportscasts. In summertime they are welcome to enjoy their drink at our greened patio. To reach the Potsdamer Platz it's only 10 min walking distance or just 2 stations with the underground line U2. The closest Underground station is named "Gleisdreieck" and is just 70 meters away from the hotel. It's quite easy to reach famous places like the "Olympiastation", the "Alexanderplatz" or the fairground "ICC" with the U2 on a direct connection. Of course it is possible to rent one of our bikes to explore the city on a special way. ... more   less 

Additional Information about Mercure Hotel Berlin Mitte

Address: Luckenwalder Str. 11, 10963 Berlin, Germany
Region: Germany > Berlin > Kreuzberg
Price Range: €73 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Berlin Mitte 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, ACCOR and Hotel.de so you can book your Mercure Hotel Berlin Mitte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Berlin Mitte
Mercure Berlin
Hotel Style:
#100 Romantic Hotel in Berlin
#112 Business Hotel in Berlin
#119 Family Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Berlin Mitte staff and other travellers.
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Questions? Get answers from Mercure Hotel Berlin Mitte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very close to U-bahn. A room overlooking the courtyard would be less noisy.”
 of 5 bubbles ChristinaK466, 4 Jan 2017 | Read review
“Room 517 is great but you have to pay EUR 10 per day for the upgrade (it is worth)”
 of 5 bubbles CsongorK_13, 24 Dec 2016 | Read review
“I've only been in one room.... with a view of the other rooms. See if you can do better.”
 of 5 bubbles W7516EOsimonb, 17 Dec 2016 | Read review
“Probably higher floors are quieter as well as those not facing the yard.”
 of 5 bubbles rigagirl43, 17 Sep 2016 | Read review
“not the lower levels as there can be noise in the courtyard, especially in summer.”
 of 5 bubbles 295michael, 22 Aug 2016 | Read review
5 of 5