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Marlene-Dietrich-Platz 2, 10785 Berlin Germany
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Traveller (1447)
Room & Suite (722)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 644 in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hyatt Berlin is located in the heart of Berlin, with Brandenburg Gate, the promenade “Unter den Linden”, the government district, the Holocaust Memorial and Tiergarten Park all within a few minutes’ walk of the hotel. Turn your stay into a stunning memory and conclude your day with a visit to the impressive spa with a rooftop terrace where you can enjoy breathtaking views over Berlin. All guestrooms and suites have a sleek design with warm fixtures, spacious marble bathrooms and luxury amenities. The dining experiences are as multicultural as the capital itself. Vox Restaurant offers a fine dining experience with influences from Asian cuisine as well as authentic sushi. Lean back in the homely chairs of the Vox bar and enjoy a selection of more than 150 whiskies and a cigar lounge. For casual meetings and Italian cuisine, take a seat at the open fire place at Tizian Restaurant. The urban Jamboree bar offers creative cocktails and a living room atmosphere, inspired by the spirit of the 80s as.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Rooftop pool
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Price:20% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
73Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
4157Reviews55Q+A100Room tips
Traveller rating
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Most Recent
Tool007 wrote a review Yesterday
Tonsberg, Norway261 contributions157 helpful votes
Long time no seen since pre covid. Was great to come back to my favourite Berlin hotel. Service perfect like always all over the building. Location perfect next to Potsdamer Platz. Room perfect size, nice & clean, great aircondition, large & luxury bathroom & great light system. Highly recommended!
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Date of stay: May 2022Trip type: Travelled
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Daniel wrote a review Oct 2020
Hemel Hempstead, United Kingdom17 contributions38 helpful votes
Hotel's Favourite
Just stayed at the Grand Hyatt Berlin for 4 nights and had a lovely stay. The hotel is in a great location, in the heart of Berlin and a good distance from things to see and do. Comfy beds, clean rooms and great facilities. The pool area is lovely for relaxation and the staff are doing their best to keep everyone safe. Great levels of cleaning and limiting numbers to minimise overcrowding. Breakfast was delicious with lots of choice and procedures in place to keep everyone safe. The service was fantastic and nothing was too much. Thank you for a lovely stay and taking good care of us.
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Date of stay: October 2020Trip type: Travelled
4 Helpful votes
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 27 Oct 2020
Dear Daniel, thank you so much for your last stay at Grand Hyatt Berlin. I am happy that you liked the location of the hotel and I hope you enjoyed all the interesting places in the capital of Germany. I also glad that the comfort of the bed could contribute to a restful sleep and that you took the time to relax at Club Olympus Spa. Furthermore, I was delighted to read that the quality of the breakfast met your needs and that the service of the team was to your entire satisfaction. We can´t wait for your return and it would be our pleasure to welcome you back soon. Please do not hesitate to contact us at any time for questions or wishes. With kind regards, Jan Peter van der Ree General Manager
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anadeaa wrote a review 8 May
7 contributions6 helpful votes
The hotel is in walking distance of many sites, excellent restaurants and parks. The hotel is modern, clean and in great condition. The staff is very friendly and helpful. They have a well equipped fitness area and a spa where you can get services such as massage, manicure, and facials to name a few at quite reasonable prices.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Trip type: Travelled
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear anadeaa, thank you so much for having chosen to stay with us and also for your kind feedback. It is great that the location of the hotel met your needs and that you were able to visit a lot of interesting places. I am also happy that the modern design of the hotel and the cleanliness of the hotel were to your expectations. Furthermore, I am glad that the service of the team made you feel comfortable and that you took the time to relax at Club Olympus Spa & Fitness, and that you enjoyed the treatment. My team and I look forward to your next stay. Needless to say, should you have any questions or wishes, please do not hesitate to contact us at any time. Best regards, Jan Peter van der Ree General Manager
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Eric R wrote a review 8 May
Oak Park, United States7 contributions4 helpful votes
+1
Absolutely terrific experience from start to finish. Probably helped that I stayed while a Globalist member of the World of Hyatt program but I suspect even with lower or no status I still would have had a nice time. Arrived around 10am, tired from an overnight flight from the United States and then an hourlong local train ride to Potsdamer Platz, and very happy to find that our room (was traveling with my spouse) was ready right away. No upgrade, unfortunately (there was a conference there part of the week), and just a view of the courtyard, but we were kindly offered a complimentary minibar in lieu, and at least we were on the same floor as the Grand Club lounge. The base room is a little on the small side overall but the bathroom was very spacious, the king bed was very comfortable, and there was a large table in the room, perfect for eating breakfast each morning. Speaking of, we were able to take our complimentary Globalist breakfast by room service each morning (with no limitation on how many items we could order from the menu) which was a very nice bonus to our vacation. Staff were universally excellent -- everyone at reception was responsive and efficient when I came by throughout our five-day stay with questions, Club attendants very proactive in clearing dishes and offering refills, concierge helped us with area information, and room service delivery person was friendly each morning. All speak excellent English. Bike rental available through the hotel for 20 EUR per calendar day. A little pricey but the convenience was hard to beat! Location was excellent -- a 5 minute walk to Potsdamer Platz train station (various lines/services), 5 minutes in other direction to Berlin Philharmonic and edge of Tiergarten, and 20 minutes walk to such sites as Brandenburg Gate and Checkpoint Charlie. Lots of restaurants and shops in nearby Potsdamer Platz, Mall of Berlin, and Sony Center. REWE grocery store nearby as well. This was our first trip to Berlin (first to Germany, for that matter) and couldn't have asked for a better hotel to base ourselves during our stay. Not sure when my/our next trip to Berlin will be but this would be my first choice of places to stay again!
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Date of stay: May 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear EJRofChicago, greetings from Berlin and thank you so much for having taken the time to write this detailed review. First of all, let me thank you for being such a loyal Hyatt Hotel guest. I was delighted to read that you felt comfortable in your room due to the design and the facilities and that you enjoyed the complimentary minibar. Furthermore, it is great that the quality of the breakfast was to your entire satisfaction and that you enjoyed it every day in your room. I am also happy that you visited the Grand Club and that the service of the team was your expectation. It sounds like you visited a lot of interesting places in Berlin and it is great to read that we could contribute to an unforgettable stay and also your first time in Germany. We hope to welcome you back soon and should you have any questions, wishes, or preferences that could make your next stay even more pleasant, please do not hesitate to contact us at any time. With kind regards, Jan Peter van der Ree General Manager
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PIOTR M wrote a review 6 May
Gdynia, Poland27 contributions3 helpful votes
hotel well located in the center of Berlin. an ideal starting point as a starting point to the monuments of the city. comfortable underground car park connected by the hotel elevator. rooms are technically and stylistically well-preserved with modern logistic solutions that facilitate the use of the room (control of light and blinds by the bed, sound system and a screen installed in the bathroom, the possibility of using the bathtub and shower without collision by 2 people at a time)
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear Piotr M, thank you so much for having chosen to stay with us. It is great that the location of the hotel met your needs and it sounds like you visited a lot of interesting places in Berlin- I am also happy that you felt comfortable in your room due to the design and the facilities. My team and I can´t wait for your return and we remain at your disposal for any questions or wishes. With kind regards, Jan Peter van der Ree General Manager
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Mikkel Blaabjer... P wrote a review Apr 2022
Copenhagen, Denmark6 contributions1 helpful vote
The Hotel was clean as you would expect from a 5 star. Lovely room with a very nice bathing area. BUT: They did not explain at our arrival, that breakfast was not included in the price - neither at the hotel.com app or in the booking. So we were surprised to be held back at the restaurant. I would have paid in advance but had a humiliating experience at the restaurant in the morning and had to pay 80 EURO for a not very overwhelming breakfast. The staff also walked in without knocking the first three times, before we put on the "do not disturb" tap at the door. AND: in the spa area there was no warning, that people walked around naked, and that the spa was a shared space this way for men and women. Penises all over. Not very nice. And in the locker-room at the spa, people could walk by at the outside and look in with not privacy at all. This happened to my girlfriend. The bubble bath by the pool was broken. Also I have to mention the even though the hotel is placed centrally in terms of sights, the area is not very cosy and a bit away from shops, restaurants, kiosks and U-bahn.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear mikkelblaabjergp, thank you for having chosen to stay with us and also for having taken the time to share your honest review with us. It is great to read that you enjoyed your room and that the breathtaking view from the spa exceeded your wishes. I am also happy that the friendly service of the team especially at the reception was able to make you feel comfortable. The more I regret that there was a lack of communication and therefore some misunderstanding regarding the breakfast arises. Please accept my sincere apologies for the inconvenience. Since your feedback is really important to us, I already talked to the team and they will contact you again personally in order to talk with you about the incidents. I hope they will find a solution that will satisfy you. Regarding the dress code at the sauna, please be informed that it is a common rule in Germany that due to hygiene standards, clothes are not allowed in the sauna. However, I understand it made you feel uncomfortable and I also hope you will accept my sincere apologies here. Also, of course, it does not reflect our high standards that the whirlpool did not work and that you, therefore, didn´t have the chance to relax there. Furthermore, it is a pity that you didn´t like the location of the hotel. Dear mikkelblaabjergp, it is sad that you didn´t enjoy your time with us due to the circumstances and I really understand your disappointment. Therefore, I hope we will find some solutions together when one of my team members will contact you. It would be my greatest pleasure to welcome you back in the future to restore your faith in us. With kind regards, Jan Peter van der Ree General Manager
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Tabitha M wrote a review Apr 2022
8 contributions
We had a nice stay, the bathroom design was wonderful, we had an issue with our fridge and they accidentally sent someone to the wrong room to fix it but they compensate it nicely and were very professional.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear Tabitha M, I sincerely thank you for having chosen to stay with us and for your kind feedback here on TripAdvisor. It is great that you enjoyed your time with us and that you especially enjoyed the design of the bathroom. I regret the incident regarding the fridge but the more I am happy that the team found a solution that perfectly met your needs. We can´t wait for your return and remain at your disposal for any questions or wishes. With kind regards, Jan Peter van der Ree General Manager
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Wbour wrote a review Apr 2022
Los Angeles, California4 contributions
We booked this hotel using award travel and stayed 2 nights. We enjoyed the amenities offered at this hotel. Especially the rooftop pool and hot tub. This is what makes the hotel worth is the hospitality and the rooftop pool. The check-in process was very easy and smooth. The reception staff was incredibly personable. The room was clean, and we were surprised that the bathroom floors and countertop were heated. The beds were very comfortable. Room service was prompt. The location was perfect for sightseeing. There is a metro station nearby, but there are plenty of restaurants located near the hotel as well.
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Date of stay: April 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear Wbour, thank you so much for having chosen to stay at Grand Hyatt Berlin for this very special occasion. I am happy that you enjoyed our spa to the fullest and that the friendly service of the team met your needs and expectations. I am also happy that the cleanliness and the facilities into your room were to your satisfaction and that you were able to visit a lot of interesting places nearby due to the central location of the hotel. My team and I wish you further great honeymoon stops and it would be a pleasure to welcome you back soon. Should you have any questions or wishes, please do not hesitate to contact us at any time. Kind regards, Jan Peter van der Ree General Manager
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sarahhornbuckle2022 wrote a review Apr 2022
London, United Kingdom1 contribution
The rooms were very comfortable, great bathrooms but the winning piece was the rooftop pool - used it twice a day sometimes, really made for a luxurious stay. We also really enjoyed a few good cocktails in the bar with very friendly staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear sarahhornbuckle2022, thank you so much for having chosen to stay at Grand Hyatt Berlin and also for your feedback. It is great that you felt comfortable in your room and that you also took the time to relax at Club Olympus Spa & Fitness. I am also glad that you tried some drinks at Vox Bar and that the service of the team was to your entire satisfaction. We look forward to your return and remain at your disposal for any questions and wishes. Kind regards, Jan Peter van der Ree General Manager
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WorldTravelRod wrote a review Apr 2022
Brooksville, Florida619 contributions388 helpful votes
Spent a week at one of my very favorite hotels - Grand Hyatt Berlin. So many things to like here: -Safe and secure with key required for elevators, strong metal doors on rooms, room safe -Best hotel breakfast around with made to order eggs, omelettes etc, Maybe 70 choices on the free buffet. Great breakfast every day -Love the location with quick access to Tiergarten, Brandenburg Gate, Mall of Berlin -Large rooms, great beds -Awesome marble bath with heated floor -Concierge has been very helpful with restaurants, reservations -Great spa and pool on the roof -Spacious lobby, halls and lots of unique artwork on every floor I find this hotel flawless and consistently excellent, I think my 14th stay here
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Date of stay: April 2022
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear WorldTravelRoad, thank you so much for having chosen to stay with us and also for your kind review. It is great that you felt so comfortable and that the selection and quality at Vox, the central location of the hotel, as well as the facilities in your room met your needs. I am also happy that the service especially of the concierge team was very helpful and that you took the time to relax at Club Olympus Spa & Fitness. The whole team and I are very glad that we could contribute to another pleasant stay in Berlin and we can´t wait for your return. Should you have any questions or wishes, please do not hesitate to contact us at any time. Kind regards, Jan Peter van der Ree General Manager
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PRICE RANGE
US$205 - US$449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
342
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Frequently Asked Questions about Grand Hyatt Berlin
Which popular attractions are close to Grand Hyatt Berlin?
Nearby attractions include Berliner Philharmonie (0.3 km), Gemaldegalerie (0.4 km), and German Spy Museum Berlin (0.5 km).
What are some of the property amenities at Grand Hyatt Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Berlin?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Berlin?
Conveniently located restaurants include Restaurant Facil, Caffe e Gelato GmbH & Co. KG, and Golvet Restaurant.
Are there opportunities to exercise at Grand Hyatt Berlin?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Berlin have airport transportation?
Yes, Grand Hyatt Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Berlin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.