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Leonardo Hotel Berlin City West

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Leonardo Hotel Berlin City West
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294 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed 3 weeks ago

The team at the hotel were very very nice and polite, smiled and tried to hep in every request (like ordering pizza to our room - but forgot to let us know that they are delayed with the order). the hotel room was really small - the pictures make it seem a lot bigger!!! and they had a douche and...

Thank marin_like
Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here in the run up to Christmas 2016 Went to Berlin for xmas markets , shopping and sight seeing We got trains from airport to the hotel trains are very easy and quick It was Quick & easy check In at the hotel Clean room Comfy bed We didn't have breakfast at the hotel We Didn't spend much time...

Thank Langer777
HughesR50, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Guest, thank you very much for your feedback. We are very happy that you enjoyed your stay in our Leonardo Hotel Berlin City West. My Team and I are looking forward to welcome you again in our House. with kind regards Regina Hughes-Operation Manager

Reviewed 11 December 2016 via mobile

This is a clean hotel, but it is very basic The staff are okay they aren't overly friendly and they expect that you know the area. The breakfast is good a fair selection of food. The rooms are clean but be warned they are old our bath over flowed the first morning when we emptied it, and when I spoke...

Thank Elaine B
Ellesmere Port, United Kingdom
Reviewed 30 November 2016 via mobile

This was such a nice hotel to stay at during my 30th birthday weekend. The staff were excellent, especially the staff member who helped us the first night, they helped with any query me and my wife had. The rooms were of an excellent standard and comfy. Near a underground station so easy access to the rest of Berlin. This...

Thank D4ve86
Reviewed 25 November 2016

This is a very good choice for people who want to stay in a quiet neighbourhood, away from the hustle and bustle of Mitte. The tube station is only a few steps away, so getting around is not difficult. The service is very friendly, rooms are good, clean and provide all the necessary. We had a room out to the...

1Thank wanderingwalker_13
Reviewed 23 November 2016

Nice hotel and very nice rooms with everything you need (no fridge, but okay). BUT stayed RIGHT ON TOP of construction work going on - but "only" fom 9-17. VERY VERY LOUD! It was like massive drilling going on in brick wall. Was able to change room, very nice person at the reception, but still... Can not believe this hotel...

Thank Jroseyred
Reviewed 14 November 2016

Clean and quiet room in a very quiet neighborhood in Berlin. Just 10 minutes walk away from city center and some historical monument in the heart of Berlin. Breakfast was fine and normal like any other hotel. The useful brochures for sightseeing were available in lobby.

1Thank Mohsen A
Oslo, Norway
Reviewed 24 October 2016

The hotel has a very nice location in quiet surroundings. It markets itself to be a 4 start hotel. I stayed there with an international group that travels a lot and we all agreed that this is max a good 3 star. Small rooms but nice, breakfast is good the staff kind, but the hotel needs desperately to be upgraded....

Thank everdu
Bucharest, Romania
Reviewed 15 October 2016 via mobile

Clean hotel, near the west "center" of the city... Good connections by U-Bahn. We had a room at the 4th floor and was big enough and very clean. There are a very good Vietnamese restaurant and a Greek taverna, 2 minutes walking from the hotel, so maybe it's a better option to have dinner there or in the city.

1Thank Alex R
Reviewed 8 October 2016

Stayed here for 3 days in early October. Its a 15 min walk from main shopping area, and a min walk to closest U-Bahn station which is v easy to get around. Rooms are v clean and had no issue at all with them, only thing is that it is on a main street so can be noisy in morning...

1Thank Paddy C

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  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Leonardo Hotel Berlin City West

Address: Guentzelstr. 14, 10717 Berlin, Germany (Formerly BEST WESTERN Queens Hotel Berlin City West)
Region: Germany > Berlin
Price Range: €46 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Berlin City West 4*
Number of rooms: 108
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Also Known As:
Best Western Berlin
Berlin Best Western
Hotel Style:
#24 Best Value Hotel in Berlin
#145 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Berlin City West staff and other travellers.
7 questions
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Bristol, United Kingdom
3 months ago
Derry, United Kingdom
United Kingdom
over a year ago

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Questions? Get answers from Leonardo Hotel Berlin City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the street are quieter”
 of 5 bubbles 58paddyc, 8 Oct 2016 | Read review
“we were on the 4th floor overlooking gardens and the car park but was very quiet”
 of 5 bubbles KateS721, 13 Sep 2016 | Read review
“Ask for a room facing the rear of the hotel.”
 of 5 bubbles Sguelpen, 8 Sep 2016 | Read review
“5th floor, a good view.”
 of 5 bubbles charlotteascanius, 7 Aug 2016 | Read review
“All the rooms are very much alike!”
 of 5 bubbles JorgeDaniel, 12 May 2016 | Read review
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