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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Berlin City Ost
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#140 of 644 in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Formerly known as NH Berlin Frankfurter Allee, the NH Berlin City Ost hotel is set in the Lichtenberg area of Berlin. Several points of interest can be easily accessed by public transport and include Treptower Park, Arena Badeschiff, Arena Berlin, the Oberbaumbrücke, and the East Side Gallery. All of the 99 contemporary guest rooms come with modern comforts such as free Wi-Fi, flat screen TVs, work desks, and mini bars as standard. Additional amenities including living areas, rain-effect showers, and Nespresso machines are provided in the superior room types. Some rooms offer balconies. Every morning a delicious breakfast buffet is served in the Wirtshaus Fünf-Ländereck restaurant next door. Made-to-order hot dishes and an early bird breakfast are available upon request. The cozy Wirtshaus Fünf-Ländereck also serves international and local cuisine for lunch or dinner.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
German
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
59Restaurantswithin 1 km
17Attractionswithin 1 km
Contact
Rathausstr. 2-3 Lichtenberg, 10367 Berlin Germany
Name/address in local language
Getting there
Frankfurter AlleeBerlin U-Bahn4 min
Frankfurter AlleeBerlin S-Bahn7 min
Car HireSee all Berlin car hire
570Reviews6Q+A10Room tips
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Without any special frills, this hotel offers clean rooms, efficient check in, good breakfast and has a decent restaurant. Parking is not easy but that's not the hotel's fault, in many areas in Berlin parking is a bit of challenge. The price I paid for a room including breakfast was more than fair. I would gladly return.
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Date of stay: February 2022Trip type: Travelled
Value
Cleanliness
Service
Helpful
Response from Sven Müller, Geschäftsführer at NH Berlin City Ost
Responded 27 Feb 2022
Dear pandrabpa, thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed your stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully,
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Certain standards appeared to have slipped this time otherwise it’s a good hotel with friendly and helpful staff. First time stay since COVID reared it’s ugly head and travel was easier. But it was the small things that seemed to fall through the net. WiFi didn’t work. Around the bed needed cleaning better. On arrival we requested extra pillows. We had to go and collect them at midnight when we returned. On previous stays our history was available to check in staff so they would tell us the extra pillows were in the room. It’s the attention to detail that means a lot so none of the above should stop you staying as it is overall a good hotel.
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Review collected in partnership with NH Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sven Müller, Geschäftsführer at NH Berlin City Ost
Responded 2 Dec 2021
Dear bradleyL524, thank you very much for your feedback regarding your stay in our NH Berlin City Ost. First of all I really apologize for the inconveniences you had, with the extra pillows. Only by receiving your comments, we are able to improve our facilities and services. Please be sure, that I already shared your feedback with my team. We are looking forward to welcoming you again at the NH Berlin City Ost. Yours Sincerely,
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I stayed a few days there as I went on holidays to Berlin for 6 days. I choosed this hotel because, even though is not in central Berlin, it's just a few minutes away from a U5 stop of the U-Bahn (the Berlin underground). The location was so great and convenient because the surroundings of the hotel are very quiet, and you can get to Alexander Platz in no more than 15 minutes! I would strongly recommend this hotel to anyone thinking of staying in Berlin for a few days. There's an Aldi and a Rewe next to it, apart from a Kebab take away which we fondly will remember (4 kebabs in 6 days, needless to say!) The only issue I had it's just that, on the second night (Friday night, 6º of march, room 517) of my stay, my girlfriend wondered if we could get another duvet (as the one she had wasn't enough thick and cosy for her). So I went to reception and asked the receptionist (a man called Igor) who was over there. I said "I was wondering if I could get another duvet, would it be possible?" to him, and he didn't know what I was talking about. On my second attempt, obviously I slowed down and stressed the word DUVET. He still didn't know what I was trying to mean. I repeated it for the third time (there were two people already queuing after me) and all he said was "Sorry,do you speak english?". To be fair I was a bit shocked, because I noticed that he didn't know what the word "DUVET" means, but if you don't know the meaning of a hotel-room related word there are thousands of way to handle that situation ("can you google it?", "can you please show me a picture of it?") rather than questioning the english speaking skills of a guest in front of others and embarrasing him. Apart from that, there's absolutely nothing wrong in not knowing the meaning of a particular word! My mother tongue is not english either and that has happened to me so many times, so I would have absolutely fully understood him. What I didn't understand at all is why he had to deal with it in that way. Anyway, in the end it wasn't a big deal at all as I turned up the heating in the room and my girlfriend was fine with it. Apart from that everything was fine; the staff at reception was lovely ( I dealt mostly with a guy with a beard, nice guy! sorry If I don't remember your name!), same with the breakfast staff! Apart from that I could check in earlier than expected, as I turned up at the hotel at 11, and they already had my room ready for me, which was much appreciated : ) On my last day I could leave my luggage with them as the check-out was at 12 but my flight was scheduled at 21 00. The room was great; very cosy, all toiletries needed were in the bathroom and a lovely shower good enough to have a proper shower after a busy day around Berlin : ) The wifi was great aswell, which nowadays is quite important.Apart from that, we stayed from Thursday till Tuesday and we didn't hear any party goers or annoying people going up and down, which was great and allowed us to have a great sleep : ) One thing I would like to say is that it would be great if in the TV there were more english-"or any other language" entertainment-focused channels rather than just news (I find it great to unwind about daily life and daily misery). We tried to watch a couple of spanish channels ( "RTVE 24 horas" and another one I can't remember its name now) but the signal was that low that it wasn't available. Anyway, it wasn't important at all as obviously we spent most of the day around Berlin. To sum up, I would say this hotel is a great place to relax and enjoy Berlin! it's not in the city center but it's very very next to it and convenient because of the U-Bahn stop next to it. Apart from that, the building itself, the decor, the corridors and the staff kindness gives you that lovely feeling of the 4 stars hotel you paid for : ) If I'm ever back in Berlin it would definitely be more than happy to be back! Thank you very much for everything!…
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Date of stay: March 2020
Value
Rooms
Service
3 Helpful votes
Helpful
Response from Team_NH_Berlin, Leiter Gästebetreuung at NH Berlin City Ost
Responded 30 Mar 2020
Dear TripAdvisor Member, thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Stay healthy and your family! Yours faithfully, Your NH Berlin City Ost Team
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Lovely hotel,great breakfast,staff veryhelpful. Rooms spacious and very clean. This hotel is in east Berlin, just along the road from the stasi museum buildings. On the main underground route from alexanderplatz. About 30mins from Brandenburg gate etc but, worth a stay. IWe would definitely go back. There are a few restaurants nearby however,there is an Italian restaurant at the hotel which is worth eating at. There is a shopping centre at frankfurter allee ,5 mins from hotel (where you catch the underground) which has an ALdi and various other shops worth a stay..
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Date of stay: February 2020
2 Helpful votes
Helpful
Response from Team_NH_Berlin, Leiter Gästebetreuung at NH Berlin City Ost
Responded 30 Mar 2020
Dear TripAdvisor Member, thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Stay healthy and your family! Yours faithfully, Your NH Berlin City Ost Team
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VikkiBee wrote a review Oct 2019
Houghton-le-Spring, United Kingdom644 contributions340 helpful votes
What a fantastic hotel! I booked through Expedia for a party of 9 people for a New Year’s Eve trip and this hotel was so reasonably priced for its location. It’s only a 5-10 minute walk from the subway which takes you to all the major attractions throughout Berlin as well as the airport which made it very easy for such a large group to travel together. Whilst we were located on separate floors, the rooms were still very comfortable and clean. This is a BED BUG FREE hotel and the bathroom was also clean. We were room only, however there is a supermarket across the road and little cafes at the shopping centre near the subway station. The best thing about this hotel though is the lovely little Italian restaurant which is attached to it! I 100% recommend trying it if you’re staying at the hotel. The staff were very friendly and I would definitely stay here again.…
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Date of stay: December 2018Trip type: Travelled
1 Helpful vote
Helpful
Response from Sven M, Leiter Front Office at NH Berlin City Ost
Responded 29 Oct 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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Booked a city getaway package and NH Berlin City Ost was the hotel we had. Location was great! You have access to S and U line, both within 7 minute walk. There's also a shopping centre just outside the U line so you can buy groceries / snacks. Varied restaurants and food stalls as well. Staff were very accommodating. I emailed them beforehand as my siblings will be arriving a couple of days earlier so I requested to have our rooms close to each other and they replied promptly. Also, shoutout to Igor who mentioned about the track work - we would've missed our flight hadn't he mentioned it. The room was clean and tidy. Only 'fault' was the fridge, not sure if it was broken or if you have to turn it on as it wasn't cooling up. We didn't mention anything as we didn't really need it.…
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Date of stay: September 2019
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Sven M, Manager at NH Berlin City Ost
Responded 17 Oct 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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This is very good hotel in Berlin. Also you can park your car in garrage for 16 EUR. It is near to the undergroud and there are few shopping centres nearby. IT is in quiet surroundings. We also had late check out at 5PM.
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Review collected in partnership with NH Hotels
Date of stay: August 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sven M, Manager at NH Berlin City Ost
Responded 17 Oct 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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I've stayed in the hotel for 2 night for a short visit to Berlin. I was traveling with another guest so we had a double room. The room was big and spacious, nothing to complain in the cleanness of the room. The personal of the hotel was really nice and gave us all the information needed. Overall a perfect stay.
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Date of stay: August 2019
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Sven M, Manager at NH Berlin City Ost
Responded 17 Oct 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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My warm recommendation to visit this service minded hotel. Perfect placement in the City. Service minded staff, helpful with almost everything. Quality of the room was great, enough space and well cleaned.
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Review collected in partnership with NH Hotels
Date of stay: July 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sven M, Manager at NH Berlin City Ost
Responded 7 Aug 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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A bit out of the way if you’re heading for Mitte/Ku’damm, but it’s only a 5 minute walk to the U-Bahn and then 15 minutes to Alex. Some nice places to eat within 5 minutes of the hotel. Staff was super helpful during my stay and very kind when I realized I’d forgotten a couple things in my room after checkout. I returned the next day and she had my stuff nicely packaged with my name on it. Thanks!
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Review collected in partnership with NH Hotels
Date of stay: June 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sven M, Manager at NH Berlin City Ost
Responded 7 Aug 2019
Dear TripAdvisor Member, Thank you very much for taking time to send us your wonderful feedback! We are pleased to hear that your stay was great and you enjoyed our stay with us. We would be very pleased to welcome you again for your next trip in Berlin. Yours faithfully, Your NH Berlin City Ost Team
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PRICE RANGE
US$71 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh berlin frankfurter allee hotel berlin, nh hotels berlin, nh hotel berlin
FORMERLY KNOWN AS
NH Berlin Frankfurter Allee
LOCATION
GermanyBerlinLichtenberg (Borough) / Lichtenberg
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about NH Berlin City Ost
Which popular attractions are close to NH Berlin City Ost?
Nearby attractions include THE ROOM - Live Escape Game Berlin (0.9 km), Make a Break – Escape Room Berlin (0.7 km), and Labyrintoom - Escape Room Berlin (0.7 km).
What are some of the property amenities at NH Berlin City Ost?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at NH Berlin City Ost?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to NH Berlin City Ost?
Conveniently located restaurants include Masteca e Tasi, Voener, and Butterhandlung.
Are there opportunities to exercise at NH Berlin City Ost?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at NH Berlin City Ost?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Berlin City Ost?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Berlin City Ost offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to NH Berlin City Ost?
Many travellers enjoy visiting Memorial of the Berlin Wall (6.6 km), East Side Gallery (3.0 km), and Berlin-Hohenschonhausen Memorial (3.3 km).
Is NH Berlin City Ost accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.